0:00
A local propane customer says a routine
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call to pay her bill turned into a
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confusing and costly situation. Fox 2's
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Caroline Petty tells us about a new
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scam. Ameras customers need to be
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cautious of scammers. New tricks are
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becoming more and more creative these
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days. Even the most intelligent of us
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falling for their schemes. This time,
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local America gas customers being
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targeted. For years, Glenda Inis has
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prepaid for her propane every fall,
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calling the same America Gas number
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listed on her reminder postcard. But
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this time, the call didn't go as
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expected. A man claiming to be with a
0:40
At first, when I called the Americas
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number, he goes, "Ma'am, there's a lot
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of static on the line. Can you call me
0:46
back on this number?"
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One with a New Jersey area code. She did
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and made her payment. Weeks later, Andis
0:52
got a notice her account was passed due.
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I don't know how they get so smart to
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try to undermine everybody out there.
1:01
While sorting out the notice with a
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second Ameras employee, she called the
1:05
first man back and he answered. During
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the call, she connected the employees
1:09
lines while simultaneously receiving
1:12
multiple failed payment emails as he
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tried charging different cards.
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It wasn't even my card. It wasn't my
1:19
Now she's worried others could fall
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victim the same way. There's no way I
1:24
could be the only one complaining when
1:26
you see how many different banking
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accounts this guy used to put money back
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Air Gas has since posted a Facebook
1:34
warning about potential scams, but
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Inennis says she still hasn't been
1:40
I do believe Gas owes me my money.
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Fox 2 reached out to Air Gas on behalf
1:45
of Glenda, and the company responded
1:47
saying they'd reach out to their
1:48
customer to follow up with her. Caroline
