WhatsApp Business is a free app designed for businesses to communicate with customers. It offers features that are not available in the regular WhatsApp app, such as the ability to create a business profile, send automated messages, and track customer interactions.
To create a WhatsApp Business account, you will need to:
Download the WhatsApp Business app from the Google Play Store or App Store.
Open the app and agree to the terms of service.
Enter your phone number and verify it.
Create a business profile by entering your business name, category, and location.
Set up your business settings, such as your working hours and automatic reply messages.
Once you have created your WhatsApp Business account, you can start communicating with customers. You can send messages, start voice or video calls, and share files. You can also use the WhatsApp Business app to track customer interactions, such as the number of messages sent and received.
Here are some additional tips for creating a WhatsApp Business account:
Use a business phone number for your WhatsApp Business account. This will help to ensure that your customers know that they are interacting with a business.
Add a profile picture and cover photo to your business profile. This will help your business to look more professional.
Fill out your business profile with as much information as possible. This will help customers to learn more about your business.
Use automated messages to answer frequently asked questions. This will help you to save time and improve customer service.
Track customer interactions to see how they are engaging with your business. This will help you to improve your marketing and customer service strategies.
