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Excel freezing, crashing or not responding on Windows PC

Mar 16, 2026
Recently, we received several complaints from Microsoft Excel users about issues with the software. Apparently, the program crashes whenever they attempt to open a new file. The question is, then, is it possible to get rid of this issue? Our answer is yes, and here we will show you how. Let’s get started! Link: https://www.thewindowsclub.com/excel-is-crashing-on-windows#google_vignette 00:00 Intro 00:36 Start Excel in Safe Mode 01:18 Disable Add-ins individually 01:53 Install the latest updates 02:26 Check if the file is being generated by third-party 02:53 Perform Selective Startup 03:25 Sign out and see 03:38 Run Microsoft Excel Check Troubleshooter 03:55 Use Microsoft Guided Support run : excel.exe /safe msconfig