What happens when you call 911?

What actually happens when you call 911? The moment you dial those three numbers, your call enters a coordinated emergency response system designed to figure out where you are, what happened, and what kind of help you need. In this video, we follow a 911 call from your phone to the emergency communications center, through the computer-aided dispatch system, and finally to the police, firefighters, or paramedics responding to the emergency. You’ll also learn why 911 operators keep asking questions even after they know where you are — and why those questions don’t necessarily mean help is waiting. In many emergency centers, call taking and dispatching can happen at the same time, meaning responders may already be on the way while you’re still speaking with the operator. Take Rate Research explains the hidden systems behind ordinary life — one interesting question at a time. #911 #EmergencyServices #HowItWorks #Explained #TakeRateResearch