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In this video, I'm going to show you how
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you can troubleshoot your LinkedIn app.
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So, if you're facing challenges with the
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app, maybe your app can't open or it
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keeps on crashing. Then, let me show you
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how you can fix this problem. If you
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find this video helpful, I'll kindly
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request that you support me by liking
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the video and also by subscribing to my
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channel. Now, there are quite a number
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of steps you can take. In the first
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method, we're going to access the app
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information page for us to be able to
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troubleshoot this LinkedIn app. To do
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that, you'll need to go ahead and look
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for settings. And from settings, look
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for the option called apps. Under this
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apps, look for this option called manage
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apps. Now, for this tutorial, I'm using
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a Redmi smartphone. However, this
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process should be more or less the same
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on any other Android smartphone. And
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this will go ahead and list all the apps
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that you have on your smartphone. And
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then scroll down until you find your
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LinkedIn app here. Alternatively, you
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can just search for your app using the
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search function on top here. Once you
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find your app, tap on it and this will
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open the app information page. Now, if
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getting to this app information page is
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complex for you, let me show you how you
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can get here in a shortcut method. For
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that, just go back and then look for
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your app and then from your app, go
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ahead and press on it and choose the
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second option called app info. If you
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tap on it, it will take you again to the
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app information page. Now, from here, we
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want to go ahead and clear the app data.
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Now if I go ahead and tap on storage
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here you can see we have a lot of cache
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data. Now one of the reason why your app
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is malfunctioning is because of
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accumulation of this cache data. Now
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when you talk of cache files we talking
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of small files that your app normally
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stores to enhance user experience. But
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the problem is when these files
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accumulate they might cause your app to
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malfunction. To clear them just tap on
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clear data here and then choose the
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second option which is clear cache and
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okay. And this will wipe out all the
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cache data on LinkedIn app. Now at this
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point go ahead and restart your
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smartphone and then try opening up. And
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this should have fixed any problem on
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your app. Now if this didn't solve your
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problem then you might want again to
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come back to this app information page
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and this time around again tap on clear
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data and choose clear all data for this
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time and then okay. Now once you do
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this, you should be able to have your
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app running without any problem.
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However, if this option didn't solve
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your problem, then you might want to go
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ahead and look for the app through
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Google Play Store or App Store. So it
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depends on the smartphone you're using.
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So if you are on iPhone, go to Play
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Store. But for my case, I'm on Android.
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I'll go to App Store and then search for
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LinkedIn and look for any option called
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update. Now, one of the reason why your
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app is still a malfunction is because
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you are using an outdated version of
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LinkedIn app. You get the latest
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version. Go ahead and tap on update. And
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this will update your app to the latest
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version. Once you get it, now you can
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open and start using the latest version
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of LinkedIn app. So that's how you can
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troubleshoot or solve any problem
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related to LinkedIn app. If you have any
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other question, kindly let me know in
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the comment section. Otherwise, thanks
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for watching and let's meet in the next
