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In this tutorial, I'm going to show you
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how you can troubleshoot your Google
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Meets app. So, if you're experiencing
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problems with your Google Meet app,
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maybe the app is not responding or it
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keeps on crashing, then you need to go
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ahead and fix this errors. To do so,
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there are quite a number of steps you
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can take to fix this problems. Now, in
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the first method, you have to access the
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app information page. And there are two
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ways you can achieve this. First, on
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your Android smartphone, go ahead and
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look for settings. And from settings,
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And from apps, you'll see this option
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called all apps or manage apps. Go ahead
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and tap on it. And then this will go
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ahead and list all the apps that you
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have on your smartphone. So from the
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list, scroll until you see your app.
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Alternatively, you can search for your
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app here. And here we go. Now you can
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see we are on the information page. So
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if that process was quite long, let me
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show you how you can use a shortcut. For
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the shortcut method, just go and look
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for the app. For our case, the app is
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here. Now, from this, long press on it
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and then you'll see this option called
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app info. If you go ahead and tap on it,
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it will still take us to the same page.
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Now, from here, scroll down until you
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see this option called clear data. So,
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if I go ahead and tap on
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storage, you can see we have quite a
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number of files, enter cache, and user
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data. So one of the reason why your app
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is malfunctioning is because of this
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cache data. And when you talk of cache,
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we talking of small files that are
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stored on your app whenever you use it.
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These files are stored to enhance the
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user experience. However, the
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accumulation of these files might cause
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your app to malfunction. So to clear
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them, go ahead and tap on clear data
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here. And then we shall have two
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options, clear all data or clear cache.
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So if you go ahead and tap on clear
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cache, this will go ahead and open this
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page. Then go ahead and tap on okay and
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our cash has been cleared. Now at this
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point go ahead and restart your
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smartphone and then open your app. So
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this process should have fixed most of
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your problems and your app should be
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running now fine. However, if this
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process didn't solve your problem, then
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you might want to go ahead and clear all
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the data by still tapping on this and
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tapping on okay to clear all the data.
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However, I don't prefer this because it
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will go ahead and log you out of your
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credentials and you'll lose all your
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settings and you'll have to log in a
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fresh. So, I'll prefer this to be the
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last method. In another method that you
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can use, if you didn't solve the
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problem, then just go to Google Play
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Store. And from here, go to search and
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search for Google Meet. And as you can
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see, here is our app. Go ahead and tap
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on it. And then look for any update. If
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it is available, you'll see it here. One
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of the reason why your app might be
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malfunctioning is because you are using
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an outdated version of Google Meet app.
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So go ahead and update this to the
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latest version and then open the app by
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following any of this method. Now your
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app should be up and running smoothly.
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So if you have any other question kindly
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let me know in the comment section.
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Otherwise if this video is helpful to
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you kindly hit the like button and
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subscribe to this channel to support me.
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Thanks for watching and let's meet in
