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in this video I'm going to show you how
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you can solve any challenges with your
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Uber HS app if it is not opening or if
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it keeps on crashing for the sake of
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this demonstration I'm going to use redm
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Note 10 however this process should be
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the same on any other Android smartphone
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now the first thing you need to do is to
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access your Uber eights app information
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page and you can easily do this through
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settings so if you go to settings scroll
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down until you see the apps
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option tap on it and then you'll see
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manage apps option so if you open the
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manage apps option this will display all
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the apps you have on your smartphone
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then go ahead and look for the Uber H
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app and my app is here tap on it to open
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from here you can see we have accessed
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the app information page if this process
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is long to get here then let me show you
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the shortcut you can as well get to the
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same page by simply long pressing on the
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app and then you'll see the app info
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page here then this will lead you to the
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same page so on this page we interested
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in clearing the app data and more
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especially the cach data so if I go to
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storage you can see you have quite a
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number of cach data so cach are just
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small files that are normally stored on
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your app to enhance performance however
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the accumulation of this data might
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cause your optimal function so to clear
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this cach data go ahead and tap on this
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clear data option here then you'll see
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clear cash option tap on it and then
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okay then go ahead and and restart your
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smartphone and this should solve any
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challenge with your app and from here go
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ahead and restart your smartphone and
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then go open your app and Uber apps
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should now start functioning well should
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this not solve your problem then you
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might want to go ahead and open the app
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through the Play Store and look for any
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update so if I go to Play store and then
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search for Uber itats you can see my app
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is here tap on it to open so if you have
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a new update you'll see it here go ahead
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and update your app to the latest
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version one of the reason why your app
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is malfunctioning is because you're
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using the outdated version and updating
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it to the latest version will be able to
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solve all your challenges now should
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this not solve your problem then you
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might want to go ahead and uninstall the
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app then install it a fresh and
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everything now will be okay but should
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this not solve your problem then you
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might want to find out if there is any
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Challenge from Uber apps from the
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service provider so by using any of
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these method you should be able to
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troubleshoot your app and then get it
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working fine if this video is helpful to
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you kindly hit the like button and
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subscribe to this channel to support me
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thank you for watching and let's meet in