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in this video I'm going to show you how
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you can troubleshoot your Airbnb mobile
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app on your Android smartphone so if
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you're having challenges with the Airbnb
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Android app then let me show you how you
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can solve all the challenges you are
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experiencing with your app for the sake
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of this tutorial I'm going to use Redmi
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Note 10 however this process should be
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the same on any other Android smartphone
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now the first thing to do is to go and
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access the app information page and we
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can simply do this through settings so
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settings scroll down and look for apps
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option and here it is then look for the
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apps now this will display all the apps
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you have on your smartphone now from
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here scroll down until you see Airbnb
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then tap on it to open and as you can
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see we have the app info page and here
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is where we're going to do the
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troubleshooting alternatively the
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easiest way to reach here is by long
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pressing on your app and then you'll see
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here app info page if you tap on this
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app info page it will take you to the
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same page now we are interested in
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clearing app data here and more
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especially the cache data so if I go to
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storage you can see we have quite a
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number of cache files or cache data and
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this is one of the reason why your app
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is malfunctioning cash are small files
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that are usually stored on your app
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whenever you use it however the
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accumulation of these files might cause
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your app to malfunction to solve the
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problem just go ahead and clear this
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cache data and you can do that using the
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clear data button here if you tap on it
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you will see the option called clear
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cache tap on it and then okay now from
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here you can see the cache data has been
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reduced to zero so go ahead and restart
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your smartphone and then go try opening
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it and it should now work fine but
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should this not solve your problem then
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you might want to go ahead and look for
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any update in Google Play Store to do
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this go and open Google Play Store and
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then search for your app and here's my
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app go ahead and tap on it to open so if
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you have any update you'll see it here
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go ahead and update your app one of the
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reason why your app might be
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malfunctioning is because you're using
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the outdated version of your app and you
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only need to upgrade or to update to the
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latest version to solve all the problems
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associated with your app if this did not
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solve your problem then you might want
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to go ahead and install your app and
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then install Aresh to solve or to remove
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any bug if it was the cause of your
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problem by using any of these method you
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should be able to solve any challenge
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with your app but should you still
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experience any problem then it means
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that the problem is emanating from Airbn
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and B service provider you'll have to
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contact them and find out if they have
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any challenge on their end so if this
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video is helpful to you kindly hit the
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like button and subscribe to this
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channel to support me thank you for
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watching and let's meet in the next
