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in this video I'm going to show you how
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you can troubleshoot your AA mobile app
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so if your AA mobile app constantly
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shuts or crashes then let me show you
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how you can solve that challenge now for
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this demonstration I'm going to use redm
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Note 10 however this process should be
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the same with any Android smartphone so
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this is my AA app and if you're having
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any challenge with it then all you need
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to do is to go to settings and here is
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my settings option tap on it then go
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down and look for apps and here's apps
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tap on it to open then look for the
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apps and this will open all the apps
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smartphone then identify where a TI is
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as you can see mine is here I'll tap on
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it to open so we are interested in this
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page called app information and
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specifically we want to clear data for
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this app alternatively if you're finding
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a challenge to reach that app
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information you can simply long press on
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your app and then tap on this app
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information option this will take you
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straight to app information page and
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from here tap on storage now one of the
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reason why your app might be
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malfunctioning is because of these cash
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files so cash files are simply small
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files that are normally stored on your
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app to enhance the performance of your
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app however accumulation of these files
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may cause your app to malfunction so all
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you need to do is to go and clear them
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and to do so tap on this clear data here
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and then you'll see here clear cash
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option tap on it and then okay and
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immediately you can see our cach has
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been deleted and night is zero so go
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ahead now and restart your smartphone
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and then open your app at this point it
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should work fine but should you still
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experience any challenge then the next
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thing you have to do is to go to Play
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store and then search for your AA app
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and here it is now go ahead and look for
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any update if it is available your app
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might be misbehaving because you're
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using the older version or the outdated
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version which is no longer being
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supported so go ahead and tap on update
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if we have any update now this will go
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ahead and install the latest version of
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AA app on your smartphone from here go
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ahead and open it then try and log in
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but should you still find any problem
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then you might want to go ahead and
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uninstall this app and then install it a
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fresh but should all this not solve your
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problem then go ahead and contact a TI
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and find out if they have a challenge
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emanating from their side so by using
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any of these methods you should be able
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to troubleshoot your AA Android app if
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this video is helpful to you kindly hit
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the like button and subscribe to this
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channel to support me thank you for
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watching and let's meet in the next
