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In this tutorial, I'm going to show you
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how you can troubleshoot suffer score.
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So if your suffer score app is not
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opening or it is not responding, then it
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is pretty much simple to go ahead and
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fix the error associated with this. Now
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to fix crashing or stopping suffer score
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app. First you need to access the info
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page and from here we shall be able to
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troubleshoot it. So if you find this
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video helpful, I'll kindly request that
0:24
you support me by liking this video and
0:26
also by subscribing to this channel.
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Now, for the sake of this tutorial, I'm
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using Redmi Note 10. However, this
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process should be the same on any other
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Android smartphone. Now, the first thing
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you need to do is to go ahead and access
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the info page of this app. To access it,
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settings and then from here, go to apps
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and here's apps. Now, from this, look
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for the option called manage
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apps. And then you need to go ahead and
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look for your app. So you can scroll
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down through the app list because this
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will open or export all the apps you
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have on your smartphone. Alternatively,
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you can just search for your app here.
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And I'll search mine and here it is. And
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now from this we need to clear this app
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data. That is our first step to
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troubleshoot this app. So if I go ahead
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and tap on storage, you can see there is
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quite a number of cache data on this
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app. So to clear this cache data, go
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ahead and tap on clear data here. And
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then we have two options. Clear all data
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and clear cache. Go ahead and tap on
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clear cache. Now if you tap on okay,
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this will go ahead and clear all the
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cache data on our smartphone. Now once
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this is done, now go ahead and restart
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your smartphone. And then at this point,
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it should be able to function normally.
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Now in case this didn't solve your
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problem, then you might want to go ahead
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and again go ahead and tap on clear
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data. Now instead of choosing clear
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cache, go ahead and tap on clear all
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data. Then this will go ahead and clear
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all the data and you'll have to log in a
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fresh for you to be able to use this
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app. So once the data is cleared, go
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ahead and try and log in and see if that
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solves your problem. However, if this
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did not solve your problem, then proceed
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to play store and find this app. So for
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my case, I'll go ahead and open Play
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Store and then tap on search and then
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under search, go ahead and search for
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the app. And here's our app. Go ahead
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and tap on it. Now you need to look for
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any update if it is available. If it is
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available, you'll see it here. One of
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the reason why your app might be
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malfunctioning is because you're using
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an outdated app. And what you need to do
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is to go ahead and update it to the
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latest version. Once you have updated,
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it will go ahead and download and then
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install the latest version of Sophore
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app on your smartphone. Then from here
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proceed by tapping on it to open. Now
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from here you should have solved any
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problem that is associated with your
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app. So if this was helpful to you, I'll
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kindly request you support me by liking
2:54
this video and also by subscribing to
2:56
this channel. Thanks for watching and
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let's meet in the next video.