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In this video, I'm going to show you how
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you can troubleshoot your View SASa app.
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So, if you're having any challenge with
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your Vasa app, maybe your app is very
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slow or your app keeps on crashing or it
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can't open, then let me show you how you
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can fix this just by following simple
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steps. If you'll find this video
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helpful, I kindly request that you
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support me by liking my video and also
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by subscribing to my channel. Now, there
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are quite a number of steps you can take
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for you to solve any issue with your
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view SASA app. In the first method,
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we're going to access the app
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information page for us to troubleshoot.
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Now, for this, just go to your settings
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and then from settings, go ahead and
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look for this option called apps. From
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apps, look for manage apps or all apps.
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Go ahead and tap on it. Now, for this
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tutorial, I'm using a Redmi smartphone.
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However, this process should be more or
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less the same on any other Android
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smartphone. Now, from the list of your
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apps, go ahead and look for View SAS
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app. And as you can see here is my view
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sasa app. Alternatively you can just
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search for your app using the search
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option here. So once you find it go
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ahead and tap on it and you'll get to
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the app information page. And this is
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where we want to do our troubleshooting.
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However, if you can't get to this app
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info page then let me show you a
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shortcut method that you can use to get
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here. For that just go back and look for
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your app. And once you find your view
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sasa app, just go ahead and long press
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on it. And you'll see this pop up here.
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So choose this option called app info.
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And from here you'll see we have app
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info page here. Now the first thing we
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need to do is to go ahead and clear the
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app data using this clear data option.
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And especially we want to clear cache
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data. So if I tap on storage here, you
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can see the breakdown of data from this
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app. We are more interested in clearing
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the cache data. Now when you talk of
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cache data, we talking of small files
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that your app normally stores to enhance
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user experience. However, the problem is
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that the more these files accumulate.
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Sometimes they might cause your app to
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malfunction. So to solve this, you need
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to go ahead and tap on clear data here
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and then choose the second option clear
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cache and then confirm by clicking on
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okay. Now don't worry, this will not
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erase any information on your app. From
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here just go ahead and restart your
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smartphone and then try opening your app
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and everything now should be okay. Now
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should this not solve your problem then
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you might want to proceed and again just
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come back to this app info and this time
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around we want to go ahead and clear all
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data and then click on okay here and now
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this should have solved any problem with
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your app. However, should this not solve
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your problem, then head to the third and
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the last method and that is to access
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your app either through Google Play
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Store if you are on Android or App Store
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if you're on iPhone. So, I'll go ahead
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and search for View SASa through my
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Google Play Store here. And now, if you
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search your app, look for any option
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called update. So, one of the reason why
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your app is malfunctioning is because
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you're using an outdated version of View
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Sessa app that might contain bugs and is
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not secure. So go ahead and tap on
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update to get the latest version of Vio
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Sasa app. Once you have done that now
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you can proceed by tapping on open to
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start using the latest version of Vasa
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app. So let me know which of these three
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methods was effective on your case. If
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you have any other question kindly let
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me know in the comment section.
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Otherwise thanks for watching and let's
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meet in the next video.
