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In this video, I'm going to show you how
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you can troubleshoot your BadU dating
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app. So, if you are experiencing lag on
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your app, maybe the app can't also open
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or it keeps on crashing or it is too
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slow, then let me show you how you can
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fix that problem for once and for all.
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If you find this video helpful, I'll
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kindly request you support me by liking
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the video and also by subscribing to my
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channel. All right, there are quite a
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number of steps you can take for you to
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be able to troubleshoot or fix any
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problem with your app. In the first
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method, we need to go ahead and access
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the app information page. And to do
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that, just go to settings here. And for
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the sake of this tutorial, I'm using a
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Redmi smartphone. However, this process
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should be more or less the same on any
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other Android smartphone. From the list,
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scroll down until you see this option
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called apps. Tap on it and under apps,
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look for the option called manage apps
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or any related function. If you tap on
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it, it will go ahead and list all the
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apps you have on your smartphone. from
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the list. Look for your bad app and look
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at that. Here it is. Tap on it and we
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are on the app information page. If you
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can't get to this app info page, then
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let me show you a shortcut method to get
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here. For that, just go back and then
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look for your app and then long press on
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it. Then choose the second option app
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info. As you can see here from here, now
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we want to go ahead and clear the app
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data. So if I go ahead and tap on
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storage, you can see we have a lot of
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app data. Now in the first method, we
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want to clear the cache data. When you
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talk of cash data, we talking of small
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files that the app normally stores or
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your app normally stores to enhance user
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experience. But the problem is when
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these files are too many, sometimes they
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might cause your app to malfunction. To
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fix this, go ahead and tap on clear data
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and then choose the second option, clear
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cache, and then okay. And that will have
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cleared your cache data. From here,
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restart your smartphone and then open
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your app to see if the problem has gone
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away. If you still experience any
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problem, then just come back to this app
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info page. And this time around, go
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ahead and tap on clear all data and then
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okay. And then go ahead and login a
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fresh to be able to start using your app
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without any issue. However, if you're
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still experiencing any problem, then you
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might want to go ahead and look for this
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app or access the app either through
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Google Play Store or App Store if you're
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on iPhone. For my case, I'm on Android
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and therefore I'll go ahead and search
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for the app through Google Play Store.
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And here's my Play Store and then I'll
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search for my app and here it is. Look
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for any update that is available and
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then update your app to the latest
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version. By updating your app, you'll be
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able to fix any bugs or security issues
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related to your older version of the
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app. You'll also be able to get the
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latest features that comes with this
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app. Once you're done, now you can open
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your app and start using it without any
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issue. So, if you have any other
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question, kindly let me know in the
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comment section. Otherwise, thanks for
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watching and let's meet in the next
