Create and open Case record in Salesforce using Open CTI

Nov 9, 2023

infallibletechie.com

sforce.opencti.saveLog() and sforce.opencti.screenPop() methods can be used to create and open Case record in Salesforce using Open CTI. Blog Post: https://www.infallibletechie.com/2023/11/how-to-create-and-open-case-record-in-salesforce-using-open-cti.html

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