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Route Salesforce Messaging for In App and Web Sessions using Skills

Jul 22, 2024
In order to route Salesforce Messaging for In-App and Web Messaging Sessions via Skills, Omni-Channel Flow should be used. Blog Post: https://www.infallibletechie.com/2024/07/how-to-route-salesforce-messaging-for-in-app-and-web-sessions-using-skills.html
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