Create Case records for Salesforce WhatsApp Messaging Sessions

Jul 5, 2023

infallibletechie.com

To create Case records for Salesforce WhatsApp Messaging Sessions, we can make use of Record Triggered Flow on Agent Work entity. Blog Post: https://www.infallibletechie.com/2023/07/how-to-create-case-records-for-salesforce-whatsapp-messaging-sessions.html

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