Route Messaging Sessions to BOT in Salesforce Messaging for In App and Web
May 15, 2023
In order to route the Messaging Session to Einstein BOT, we must use the Omni-Channel Flows.
Blog Post:
https://www.infallibletechie.com/2023/05/route-messaging-sessions-to-bot-in-salesforce-messaging-for-in-app-and-web.html
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