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hello everyone in this video we are
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going to see how to pass data
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from Salesforce messaging session to The
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Bard for this demo what data I'm going
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to pass whenever I'm using Salesforce
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messaging for inapp and web to the B is
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the site where the users are accessing
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Salesforce messaging for inapp and web
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services in messaging session object I
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created a site field it is a custom
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text in the messaging
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Channel I created a custom parameter
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site I have done the parameter mapping
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flow the variable name in the flow
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should be site and also the variable
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name in the channel is site so the
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mapping is done once this mapping is
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done in the embedded service deployment
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for the messaging for inapp and web I
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enabled activate the pre-chat
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feature in the hidden pre-chat Fields I
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have selected the parameter that was
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created in the messaging Channel
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field and I made sure available for
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input is selected so that when the
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initiated this particular value that is
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passed will be passed to the
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flow in the flow I am updating the
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messaging session record
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with the site detail that was sent from
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messaging next using route work I am
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routing the messaging session to the
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bot so before it is routed to the bot it
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will make sure it is updating the
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information once this is done it will
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roue it to the bot in the bot I am
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variables one is site custom variable
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which is of type text site context
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type text but the type here is context
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for the site custom it is a custom
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variable in the site context I have done
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the context variable mapping with the
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messaging session objects site field
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this is the site where my experience
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where my messaging for inapp and web
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code is hosted so when I initiate the
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messaging session I have to pass the
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location so here the location is my uh
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GitHub link this should be
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using window. add event listener
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whenever the on messaging ready event is
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it will add a console statement and then
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using embedded servicecore bootstrap
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preat api. set hidden pre-art Fields
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method I am passing this is the site
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parameter the value will be
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window.location.href so I'm going to
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initiate the chat here so it is um I'm
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accessing the messaging for inap and web
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so let me refresh my page
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okay so this is ready and then it fired
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it set the value for site to
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now when once I initiate the
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chart my bot is involved and then my bot
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is saying you are accessing our services
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location one more important thing
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is here I'm using set variable element
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to set the context variable value to the
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value and then I'm using the custom
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variable name here to display what is
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the value if I go to the messaging
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sessions I should be able to see that
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is stored in the site field
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so we can definitely make use of hidden
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pre-art fields to pass
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data whenever we initiate messaging for
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uh web and inapp session to the bot so
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using hidden pre-art we can pass the
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bot please check the video description
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in the video description I have shared
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my block post from the blog post you
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should be able to get the sample code
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for setting and passing the hidden
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helpful thank you for watching
