Salesforce Agentforce
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Invoke Agentforce from Salesforce Messaging for In App and Web

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In the Omni-Channel Flow, we have to route the Messaging Session to Agentforce Service Agent to invoke Agentforce for the Salesforce Messaging for In-App and Web. Blog Post: https://www.infallibletechie.com/2024/10/invoke-agentforce-from-salesforce-messa

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Salesforce Agentforce for Developers

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Install the Agentforce for Developers VS Code Extension to use Salesforce Agentforce for Developers. Blog Post: https://www.infallibletechie.com/2024/11/salesforce-agentforce-for-developers.html

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Salesforce Agentforce Apex Agent Action

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@InvocableMethod annotation helps to invoke apex class and method from the Salesforce Agentforce Apex Action. @InvocableVariable annotation can be used to pass multiple parameters from the Salesforce Agent Action to the Apex Class. Blog Post: https://ww

Video thumbnail for Opportunity Booking using Salesforce Agentforce
Opportunity Booking using Salesforce Agentforce

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We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-sa

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Opportunity Booking using Salesforce Agentforce

infallibletechie.com

We can handle Opportunity and Opportunity Product creations using the Salesforce Agentforce. In this Blog Post, I have used Apex Agent Action to handle the record creations. Blog Post: https://www.infallibletechie.com/2024/11/opportunity-booking-using-sa

Video thumbnail for Invoke Salesforce Agentforce using REST API
Invoke Salesforce Agentforce using REST API

infallibletechie.com

Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

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Invoke Salesforce Agentforce using REST API

infallibletechie.com

Using Salesforce Messaging for In-App and Web REST API, we can invoke Salesforce Agentforce using REST API. Blog Post: https://www.infallibletechie.com/2024/11/invoke-salesforce-agentforce-using-rest-api.html

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Handle Date data type in Salesforce Agentforce

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Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

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Handle Date data type in Salesforce Agentforce

infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/11/handle-date-data-type-in-salesforce-agentforce.html

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Context Variables in Salesforce Agentforce

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Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

Video thumbnail for Context Variables in Salesforce Agentforce
Context Variables in Salesforce Agentforce

infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/context-variables-in-salesforce-agentforce.html

Video thumbnail for Transfer from Salesforce Agentforce to real Agents
Transfer from Salesforce Agentforce to real Agents

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Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

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Transfer from Salesforce Agentforce to real Agents

infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/transfer-from-salesforce-agentforce-to-real-agents.html

Video thumbnail for Options to Chat with Real Agent or Salesforce Agentforce
Options to Chat with Real Agent or Salesforce Agentforce

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Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

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Options to Chat with Real Agent or Salesforce Agentforce

infallibletechie.com

Blog Post: https://www.infallibletechie.com/2024/12/options-to-chat-with-real-agent-or-salesforce-agentforce.html

Video thumbnail for Pass Messaging Session from Agentforce to Flow Action
Pass Messaging Session from Agentforce to Flow Action

infallibletechie.com

Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

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Pass Messaging Session from Agentforce to Flow Action

infallibletechie.com

Standard MessagingSession context variable can be used to pass Messaging Session from Agentforce to Flow Action. Blog Post: https://www.infallibletechie.com/2025/01/pass-messaging-session-from-agentforce-to-flow-action.html

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Salesforce Agentforce action Answer Questions With Knowledge

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Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

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Salesforce Agentforce action Answer Questions With Knowledge

infallibletechie.com

Salesforce Agentforce action “Answer Questions With Knowledge” helps the AI Agent to answer and help customers for their inquiries. Blog Post: https://www.infallibletechie.com/2025/01/salesforce-agentforce-action-answer-questions-with-knowledge.html

Video thumbnail for Lead capturing using Salesforce Agentforce
Lead capturing using Salesforce Agentforce

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We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

Video thumbnail for Lead capturing using Salesforce Agentforce
Lead capturing using Salesforce Agentforce

infallibletechie.com

We can make use of custom Flow Action to create or capture Lead record when using Salesforce Agentforce Agent. Blog Post: https://www.infallibletechie.com/2025/01/lead-capturing-using-salesforce-agentforce.html

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Salesforce Agentforce assist using Files Content

infallibletechie.com

In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/s

Video thumbnail for Salesforce Agentforce assist using Files Content
Salesforce Agentforce assist using Files Content

infallibletechie.com

In Salesforce Agentforce, we can use Einstein Data Library to upload files. "Answer Questions With Knowledge" standard action will make use of the content of the uploaded files to assist the customer. Blog Post: https://www.infallibletechie.com/2025/01/s

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Invoke Salesforce Agentforce from Apex

infallibletechie.com

Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html

Video thumbnail for Invoke Salesforce Agentforce from Apex
Invoke Salesforce Agentforce from Apex

infallibletechie.com

Invocable.Action.createCustomAction( 'generateAiAgentResponse', 'Agentforce Agent API Name' ) can be used to invoke Salesforce Agentforce Agent from Apex. Blog Post: https://www.infallibletechie.com/2025/02/invoke-salesforce-agentforce-from-apex.html