0:00
And if you go shopping at Asda, you will be subjected to facial recognition
0:05
Let's talk to Paula London and Chris Akabusi about that. Paula, your story
0:10
Yes. This is in the mail. I mean, at the moment, there's so much shoplifting going on
0:14
It's prolific. But I think the best thing that they can do would be to put people back on the tills again
0:20
And that will cut shoplifting hugely. Totally agree. But in the meantime, facial recognition is great if you've got nothing wrong
0:26
I don't think it's a problem. but we could go down a dangerous path
0:30
and we don't end up like China where everyone is being watched all throughout the day
0:35
But what I find so annoying is when I'm in a supermarket using the self-checkout and then someone's staring at me
0:41
and I just feel like if you don't trust me to do this, you can just serve me, but they don't want to serve
0:46
They just seem to want to stare at you. These big shops have brought this on themselves
0:50
I watched a documentary on this last week and they were walking around asking the question
0:54
why are people shoplifting? Why are more people shoplifting? Well, why do you think
1:00
It was a blooming obvious question. Yes, obvious. People are broke. Things are really, really expensive
1:04
It doesn't explain every piece of shoplifting, but I think it explains a lot of it, Chris
1:08
I think they do because they can. Yeah. It's opportunists a lot of the channels. Yeah, exactly
1:12
Opportunists, you say the cost of living. If you want to stop shoplifting, it's quite basic
1:19
Just have plain clothes detectives, store detectives that are walking around and nick you when you are
1:24
You do, but that's very time consuming, Chris. I mean, having worked in a store where that happens
1:29
you have to take, what is your name? My name's Ellie, right, come on, let's fill it in
1:33
Where do you live? And you have to spend forever. And you know what? If she has stolen below there nothing they can do about it Yes exactly Well yeah but there is a social stigma for the majority of us if you got nabbed in the process of nicking something I know there some people who have no shame
1:52
But my concern, as soon as I hear about this surveillance culture, we are surveilled, we all know that, we all know about a mobile phone
1:58
we all know about... But it's the digital ID, it's the onslaught of this sort of society
2:07
where you are... Big brother. watch, exactly that. Talking about that, that's on tonight. I'm looking forward to watching that
2:13
That's my concern, is that this is just an excuse to bring in the whole
2:20
big brother watch. And before you know it, digital passports, digital medical records, digital currency, you're done
2:26
You sound as if you're a bit like me. I have very little sympathy. I have sympathy for people who run a corner shop
2:32
and use agents, whatever, whatever. But department stores, big shops, I don't have the same sympathy for
2:39
because they have brought this about. I don't want to pack my own groceries. I don't want to be doing that
2:43
It's not my job, it's your job. I'm spending a lot of money with you. Why can't you do it for me
2:48
And then they complain that some people are sticking a cabbage up their shirt and walking out with them
2:51
Yeah, I mean, I said to one woman, if I wanted to get a job in that particular supermarket, I would
2:55
Like, why should I have to do all of that? And then they're just standing around gussing to each other
3:00
the shop assistants, or staring at you with their eyes in your head
3:04
I mean, so all industry has gone this way. Banking is my big gripe
3:09
I used to love going to the bank, speaking to the teller, talking about what it is, get things done
3:15
and you knew your bank, your bank knew you, you knew your bank. Yeah. Now, all along
3:19
Have a sit-down face-to-face. Yes, of course. And then you talk about youngsters being frightened
3:24
to actually exchange and say hello, goodbye to people, have niceties and whatever
