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while other cruise lines have been
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changing adding new features
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experiences and even totally rethinking
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cunard cruise line has largely stayed
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now i've done 20 cruises i've spent 176
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nights on qnart ships
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at the time of recording this means i've
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traveled on cunard more than
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any other cruise line now that's mostly
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because for the last 15 years
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every time i go on a cruise vacation
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he insists it has to be on cunard and
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the few that were not cunard
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were never rated as good by him but with
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all these innovations going on
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and all the changes since he last tried
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is now the time to call it a day on
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cunard cruise vacations i've been
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charged with planning our vacation
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for next year and the year after and
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drawing on all the experience i've got
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from the other eight or nine times a
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go cruising without him for my channel
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trying to convince him not to cruise on
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and to try a different line this
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is how i got on if you're new here i'm
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gary bembridge welcome aboard
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i'm here to help make it easy and fun to
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and enjoy unforgettable cruise vacations
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our mind let's go cruising on cunard
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now i hit a snag right up front
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the challenge was transatlantic you want
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to go to transatlantic so one of those
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has to be one of those
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particular vacations now cunard is the
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line that runs a scheduled transatlantic
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on a very specially designed cruise line
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it's not a cruise ship and that's the
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they run seven night crossings from
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southampton to new york and back the
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basically starts at the end of the world
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cruise in may roughly
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and runs until about october time they
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also do a couple of winter crossings
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that goes onto the caribbean
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at christmas they're the only line that
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season of transatlantics and a dedicated
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have an alternative repositioning
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cruises now repositioning cruises
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limits us in some ways to march april
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and september october this is when the
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are moved from the caribbean to europe
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at the beginning of the season
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in the mediterranean and then from
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europe back to the caribbean to start
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the challenge is most of those ships
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don't go from europe or the uk
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to new york they tend to go to the
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caribbean but there's some to find
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the other advantage is there is a huge
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choice of those all the premium lines
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that compete with cunard
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like celebrity holland america princess
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probably even pinot cruisers
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they all do repositioning transatlantics
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even ultra luxury lines do it the more
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family resort lines your norwegians
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and so on do them so there's lots and
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lots of choice and they tend to be
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pretty good value because demand for
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is not always that high we've done one
2:48
of those before and it was fine it was
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good value it was on piano arcadia
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however cunard transatlantics won the
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day that they're experts at
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transatlantics they've been doing it for
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about a hundred years
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they understand how to schedule every
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single day of a transatlantic they have
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an amazing program with
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enrichment speakers they have lots of
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events there's a sense of event
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there's a very special atmosphere you
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have beautiful balls you have
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grand afternoon teas and the whole
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sense of experience and the whole sense
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of being part of something special
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is just never created anywhere else on a
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simple repositioning cruise
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also importantly the queen mary 2 as a
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liner is designed to handle the
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and the ups and downs literally of the
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so it's a much smoother trip overall
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than it is on a normal cruise ship
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mark who although loves cruising does
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suffer from seasickness
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found the queen mary 2 on crossing
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atlantic was an absolute
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must so that was a challenge i lost that
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particular one for many people
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repositioning is great but nothing beats
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transatlantic next to address was the
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grade of travel because i felt
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there probably is a better option with
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all the changes out there than perhaps
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qnart can offer cunard have three
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class system on their ships they're one
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of the last to make it
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quite as class based as it appears to be
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is based around this system so you have
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which are inside to balcony cabins but
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they also include some premium balcony
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cabins britannia club you then have
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and you have queen squirrel it's a bit
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like economy business and first class
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now the other lines of course all have
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this system they all have balconies
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suites etc but cunard really make
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it much more integral to the whole
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loves the queen's grill he likes the
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fact that you have the open seated
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dining but you have the same staff
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the ability to order off menu you have
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he quite likes the whole pampering that
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comes with that queen's grill
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experience the cabins they're good
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they're comfortable and they're spacious
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a queen's grill cabin we would normally
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go at q6 or q5 which is the lower end
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of queen's grill it's basically about
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balcony cabins they're great cabins and
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they have butler service
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and they're very comfortable however i
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have seen phenomenal suites on
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other cruise ships but more importantly
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other cruise lines now have
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a much more integrated premium
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experience with ships within ships
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so for example you've got msc with a
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yacht club you've got norwegian with
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inside those areas you have the suites
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you have a concierge lounge you have a
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dedicated bar you have a restaurant you
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have a swimming pool and all those kind
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of facilities other cruise lines like
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are doing similar things on cunard it's
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on cunard the queen's grill suites are
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dotted around the ship in various parts
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you have those restaurants princess
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grill queens grill you do have a grills
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lounge area but it's nothing
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particularly specific so once you head
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out of your restaurant into the ship
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kind of class system in fact the yacht
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the haven create much more of an
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and special experience for people
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traveling in premium cabins
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that's not really the case on cunard
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now i've traveled and looked at sweets
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the critical thing though that i
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realized with queen's grill
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for mark was there was a sense of magic
6:17
about it the sense of service
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the menu it is a very elevated and very
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experience so i realized that convincing
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him to move from the growth experience
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to perhaps a ship within a ship
6:29
was still not enough to convince him
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that's when i realized
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the real reason for cunard and wanted to
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go on cunard was much deeper
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than actually the cabin or the
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restaurant or having access to a
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area what i realized is it was the
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overall keynote experience the
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the decor the formality and a tradition
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cunard oozes britishness throughout
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everything it does the senior crew the
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way the things are done it's very
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british entertainment
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humor it's very familiar certainly to
6:59
they appeal to those outside the uk
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people in the u.s for example there's a
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real britishness about everything they
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the decor is also very distinctive and
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it harks back to the glory days of the
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crossing the atlantic it's an art deco
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it's very classic you know from the
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outside that ships particularly things
7:20
like the queen victoria and the queen
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look like any other cruise ship in fact
7:24
they look pretty much the same
7:25
as many of the honda america ships
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because they are actually the same class
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and structure of ships
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but once you step inside you step
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a world of tradition a world of heritage
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a world of the glory days of the
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crossings it's a very distinctive
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look and feel the minute you step into
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that ship it's hard to define
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but it's a very different feel and
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ambiance the minute you step back and
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back in time to a more glamorous age
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there's also an enormous amount of
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and tradition on cunard so for example i
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brought up the issue of the dress code
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many people think the dress code on
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cunard is very antiquated however it's
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unique to what they do they're very
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strict on dress code so as
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other cruise lines are moving to more
8:09
relaxed dress code and no
8:11
no dressing up on even informal
8:15
are what most cruise lines would
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formal so men are expected to wear a
8:20
jacket a long sleeve shirt you don't
8:23
any longer you used to have to ladies
8:26
would wear really smart
8:27
dresses that's an informal night on
8:30
gentlemen are expected to wear either a
8:32
tuxedo or a dark suit and tie
8:35
ladies can wear glamorous cocktail
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dresses or even up to
8:38
almost ball type gowns and it's very
8:41
strictly enforced if you don't want to
8:44
in that dress code theoretically you're
8:46
only able to eat in the buffet
8:48
restaurant and you shouldn't even be in
8:50
so it's pretty regimented and pretty
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it is part of what cunard do unlike
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they're sticking with the tradition and
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the old way of cruising and that becomes
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part of the romance and the appeal
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is a sense of dressing up an occasion on
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it's part of what he's looking for some
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think it's antiquated but for many
9:14
people it's part of the allure and
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so it may sound old-fashioned but it's
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actually becoming extremely
9:20
unique within the cruising world again
9:23
it's part of that whole process
9:24
of stepping into a glamorous world not
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not like on other cruise ships dressing
9:30
up becomes part of the q9 experience
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especially on the transatlantic when you
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and evening to enjoy the ship so i
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tradition would be my opportunity to
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they've stayed largely the same offering
9:44
that traditional classic experience
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in their same class like princess
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holland america celebrity they've
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changed they've modernized
9:51
they've relaxed it however it becomes
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part of what cunard is
9:54
so i had to find another angle q dot
9:57
offer a very classic very traditional
9:59
cruise ship and also a very traditional
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and classic on-board experience
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an experience and process that has been
10:08
choices are pretty limited and this i
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thought could be the opportunity
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especially dining for example celebrity
10:14
they have lots and lots of specialty
10:18
options even horror america has more
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on cunard especially dhani is not really
10:24
you really only have the veranda however
10:27
within the restaurants they have very
10:29
and there are choices you do have as i
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mentioned the veranda you've got the
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buffet you've got room service
10:34
but actually especially dining is not a
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big thing on kunai the venues
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are relatively limited hot america has
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got the music walk celebrity
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on the new ships have eaten that big
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experiential dining and entertainment
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cunard has the queen's room where you do
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dancing in the evening
10:49
and perhaps have some shows there but
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they don't have these big new
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modern venues it's not core to what they
10:56
all those competitors are trying to add
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innovative venues and places where
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very simple and classic could this be an
11:06
to get him to switch the casino on
11:08
cunard is pretty small and limited
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and mark likes to play blackjack however
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it was actually enough for his needs
11:14
the shows are predated i think on cunard
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versus all the others
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they're pretty standard review type
11:20
shows versus the investment and high
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tech that we're seeing on other cruise
11:24
lines even the latest holland america
11:26
in fact i think they feel very dull and
11:29
again they were not the reason to switch
11:32
the shows were good enough they were
11:34
enough to keep you busy of an evening
11:36
the wi-fi is pretty dire in my view
11:39
other lines especially princess and
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celebrity which now have incredibly
11:43
fast wi-fi however his point i don't
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necessarily need that when i'm on
11:48
the issue was the ships are actually big
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enough to have choice
11:51
there are enough venues there are enough
11:53
bars there's enough to do it's not too
11:56
however the other elements were much
11:58
more important the experience the
12:00
was bigger and more important than the
12:03
so what about itineraries could that be
12:06
the cunard fleet is pretty small it's
12:10
ships queen mary 2 queen elizabeth queen
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and a fourth one on its way so it's a
12:16
pretty small fleet versus
12:17
its competitors so there is much more
12:20
limitation on the places you can go
12:22
i realized this was not really an option
12:24
because we traveled on cunard
12:26
to north america both the east coast and
12:28
the west coast we traveled to the
12:30
we've been to hawaii we've been to new
12:32
zealand we've been to australia we've
12:34
all through asia we've traveled around
12:36
japan we've been to the mediterranean
12:38
and we've been to the norwegian fields
12:39
if we wanted to we could also go to
12:42
and alaska and africa if we wanted to so
12:45
the fleet is much smaller you can pretty
12:47
much travel anywhere in the world you
12:49
want to on cunard so those bigger fleets
12:51
on the competitors may give us more
12:53
choice more opportunity
12:55
of timing however tinder alone was not
12:57
going to do the trick
12:58
to get a different line chosen and of
13:01
course we have loyalty
13:03
on qnode with diamond and we get perks
13:06
laundry and all kind of other perks and
13:09
so i came to realize two really
13:12
things through this whole process cunard
13:15
by actually staying true to what it is
13:18
is actually becoming much more different
13:22
to the others the other lines are
13:23
actually blending into each other
13:25
they're changing their dress codes
13:27
they're focusing on specially dining
13:29
they're looking for bigger and better
13:32
bells and whistles and headline grabbing
13:34
but actually they're becoming more and
13:38
actually stands out even more than it
13:39
did before because it's unique it's
13:41
different on its dress codes its looks
13:44
the way that it operates the grill
13:47
princess queensgrill it is actually
13:50
extremely different to the others which
13:51
are becoming more similar
13:53
i also realized that once you find
13:54
something that works there's nothing
13:57
with sticking with it my obsession is
13:59
with trying new things it's fine for me
14:01
i have the opportunity to cruise up to
14:03
10 times a year which is what i'm
14:05
doing so some don't work out it doesn't
14:08
to me because i have others coming but
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if it's your only cruise vacation
14:13
in a particular year like it is for him
14:16
sticking with what you know
14:17
like and has been proven makes sense
14:20
tied with the fact that cunard is
14:22
actually standing out more and more for
14:25
all of that considered means that
14:26
actually both of our trips
14:28
next year and the year after will be on
14:31
now i recommend that you find out more
14:33
about kuna by watching this video
14:35
of tips and advice about their
14:36
transatlantic crossings
14:38
including i answer the frequently asked
14:41
question about how smooth
14:42
or rough the caesar when on those
14:45
crossings so click now
14:46
and i will see you over there