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so many Cruisers are contacting me
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saying they're getting really frustrated
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because so many areas on cruise ships
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are being closed making them only
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available to select group of passengers
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and what the lines are calling ships
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within ships and throwing exotic names
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at them like the retreat The Haven and
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these are eye-wateringly expensive
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starting at 800 700 pounds per cabin per
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night making them out of reach for most
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cruises but curiosity got to me so
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raided some savings and booked myself in
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the yacht club on Embassy virtuosa on a
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seven night Norwegian fjords cruise to
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see what their ship within a ship is all
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about and if you've got the cash if it's
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actually worth it here's what I
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discovered now the yacht club I
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discovered covered several decks high up
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in the front of the ship my cruise card
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granted me access through these big
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sliding glass doors on Deck 16 inside
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were all the yacht club cabins a guest
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services concierge desk the top sell
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lounge and bar with snacks all day
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afternoon tea and live music in the
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evenings the MSC Yacht Club restaurant
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with open seeded dining for all meals
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and a dedicated menu and kitchen by the
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way a large Deck with plunge pool hot
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tubs bar and a grill serving breakfast
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I also got added perks including premium
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drinks package two devices streaming
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internet a butler a pillow menu a
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welcome bottle of Prosecco and
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chocolates uh daily canapes and various
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treats access to the Spa's thermal suite
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and some other perks that I'll come to
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which actually helped me navigate my way
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around the crowds and the lines around
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the ship which are pretty important now
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unlike other lines shipped within the
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ships your Club has a big difference
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it's not only sweets this means there
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are even some more affordable ways to
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get into this ship within a ship versus
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other lines it had 15 inside cabins
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alongside as you'd expect two Royal
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Suites eight duplex Suites and 77 Deluxe
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Verandas which is what I had booked now
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this cabin was probably the size wise
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more like a mini Suite or many large and
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mid-sized ships that I've been on though
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it was probably comparable in size to
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Suites I've stayed in on small smaller
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shift luxury lines like Seaborn silver C
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and region 17. so not a massive kind of
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cabin more of a big Veranda cabin the
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decor was fairly neutral was probably a
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little bit Brown had a good sized
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bathroom it didn't have well-known brand
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atologies that you'd expect in a premium
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place but it just had dispensers for
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example in the shower which was labeled
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body wash and shampoo no fancy brand
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names one big plus was the cabins are
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well away from noisy and busy venues and
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my cabin was incredibly quiet I would
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say my cabin is probably one of the
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quietest if not the quietest I have had
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on any Cruise ever because the ship is
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so modern and new even the air
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conditioning was very quiet so that was
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a big plus now as the yacht club is in
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the front of the ship and high up the
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restaurant had incredible views out of
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the vast windows I had the most gorgeous
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scenes of the Norwegian fjords sitting
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at my table in the restaurant
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so far I'm sure you're thinking this
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mostly sounds pretty exotic and rather
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wonderful but let me now talk about some
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other sides to the ship within a ship
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experience it raised more doubts and
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issues MSC ships are big MSC virtuosa
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when full has 6 300 passengers it's a
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jam-packed boisterous and noisy ship all
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over the place one big plus the yacht
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club gave me was a less busy and a more
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calm place to escape the manicness of
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the ship it felt like stepping out of a
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whirlwind of activity and noise into an
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immediately more sedate and a quieter
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space without hordes of people packed in
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although it was not totally quiet uh
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because it wasn't just actually an adult
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space only MSC is unashamedly
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family-friendly line and so though for
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example there's 102 cabins in yacht club
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which means about 202 people a double
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occupancy because most of those have
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sofa beds and so on they could be 70 to
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even 100 Kids in there at really peak
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times now marcelling was not within the
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school holidays so there were only a
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handful of families but they still did
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often kind of take over the small pool
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the kids would run around during
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afternoon tea they would moan and cry
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basically kind of big kids at meals
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which did wind some people up I probably
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unnecessarily since it's a family line
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secondly although it's supposed to be an
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exclusive area clearly people staying in
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the yacht club were traveling with
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friends and family who weren't in the
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yacht club and so would bring guests in
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mostly heading up to the deck but
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sometimes also in the lounge and a blind
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eye was basically turned to this in my
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experience I do feel though an even
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bigger Yacht Club Plus was all the
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things designed to get me around those
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crowds on the ship for example
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check-in was incredible considering the
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many thousands of people that they kind
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of have to check in uh to board the ship
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on the day I embarked I could check in
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at 10 A.M 10 a.m so early there was a
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dedicated spot to Hand by suitcase in
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before I was then whisked past the lines
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for security I was shown again escorted
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to a special seated check-in area where
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I was offered drinks and snacks whilst
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checked in at my seat then I was
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escorted and whisked by a butler right
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straight through up to the yacht club
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Lounge I was in that Lounge I would say
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probably 18 minutes at the most after
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pulling up at the terminal
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another was avoiding the crowds for
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excursions instead of having to join
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hundreds and hundreds of people meeting
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in the various venues to depart I just
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had to wait in the yacht club Lounge
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once the tour bus was actually ready to
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depart a battle would then whiskey down
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through security right out to the bus or
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the port side departure and your Club
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guests got priority for example in flam
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we were LED right at the front of the
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many hundreds of people queuing for the
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scenic train so we got to board it first
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we get got to choose the very best seats
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in Alden for example I was led by Butler
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right up to the shuttle bus to the learn
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Skylift I boarded that first so I was
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able to give great seed off really fast
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and onto the Skylift quickly seeing
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shows in the theater also meant skipping
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crowds and lines now as the MSC virtuosa
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theater holds way fewer than a thousand
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people they ran three shows every night
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and so your kind of regular Travelers
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had to book and so some of the shows got
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sold out so guests also still had to
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wait in long lines even if they'd booked
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to get scanned into the theater but
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there was a dedicated Yacht Club seating
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area meaning no booking and I could also
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get whisked down if I want to buy battle
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I passed all those lines if I wanted to
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so even sold out shows for everybody
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else like the talent show the opera
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shows anybody in your Club wanted to see
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those absolutely could without booking
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for the Cirque du Soleil style shows in
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the Carousel Lounge again we Yacht Club
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guests were escorted down by Butler past
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the lines and we got to choose our seat
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before the other passengers did
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the art Club concierge desk also was
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meant there was no waiting in the
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afternoon long lines of guest services
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too so that was really good
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the lounge and bar meant no fighting in
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the evenings to find a seat in the other
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bars which were always busy or waiting
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for ages to get a drink which could
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happen in the other bars in The Yacht
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Club Lounge it was always space to sit
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and there was also live music performed
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there too in the evenings dining also
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offered a way around the crowds none
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Yacht Club guests were allocated one of
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the three dining times 5 30 7 30 or 9 30
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PM few options for Anytime dining or
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even changing the time you're allocated
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it was busy and hectic in the main
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dining rooms tables tightly packed
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together in the yacht club it was open
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for breakfast lunch and dinner it was
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open seated dining so I could go anytime
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I wanted when it was open I could have a
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table by myself or I could choose to sit
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with others if I met other people if I
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wanted to so lots of flexibility on the
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yacht club deck they served buffet style
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breakfast and lunch so again there was
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no need to battle the many crowds in the
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very popular Marketplace Buffet on this
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embarkation day I could meet the lounge
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and and the minute the ship was cleared
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we Yacht Club guests could get off
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because our bags were taken off first
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again I was whisked down by Butler
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jumped the cues the ship was cleared by
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the way at 6 30 a.m I was in a taxi
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heading to the train station to head
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home within 15 minutes for me probably
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the biggest plus of the yacht club was
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how it actually helped me avoid the
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downsides of the crowds skip all the
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lines on this big Resort ship in fact
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some of the premium and the pampering
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aspects that I expected were going to be
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the highlights were actually less so
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rather than these so let me explain a
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little bit around that now I have
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cruised on some high-end lines in the
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past like celebrity Retreat sweets
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Cunard Queen's Grill and even on luxury
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lines like Seabourn and region 70s and
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many people who asked me during and
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after if the yacht club was that kind of
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experience was it that premium now I
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think it missed in two striking ways
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first of all the service and attention
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to detail was pretty good but it was
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varied it was erratic at times and it
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definitely wasn't very personal or
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personalized something that the more
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luxury high-end lines kind of Master
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that's almost their point of difference
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as you were so even though I was on
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there for a week the concierge or the
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rest of the crew in Europe have never
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agreed to me by name which of course is
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the norm on those other lines it's much
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more personal getting to know you many
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on the desk they didn't even greet me
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they sort of didn't make eye contact and
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I had to fight to attract attention at
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times the Butler Service personally I
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found erratic and it seemed to be very
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much varied based on you know who you
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were allocated rather than kind of a
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consistent service now I did have a less
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optimal experience because my partner
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disappeared for a couple of days off ill
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they weren't substituted they weren't
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covered by another Butler So my poor cab
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Institute sort of had to sort of try and
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do some battling duties and all their
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cleaning duties so I didn't find the
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overall service in the restaurant or
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across the yacht club matched the
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high-end line but it was definitely
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faster than across the ship overall so
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it was better than the rest of the ship
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another example of how that kind of
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promise and reality of premiumness did
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not match was I was in a very beautiful
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email before the cruise asking me to
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submit all my preferences like the type
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of pillow the mini bar items what's
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Daily Newspaper I wanted to deliver they
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paid absolutely no attention to it and I
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did see several people going to the
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concierge desk and saying whatever
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happened to those requests we were asked
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to submit and the concierge didn't seem
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to know anything about them secondly I
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thought the food was good and I enjoyed
11:08
it and your Club did have a different
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menu to the main dining room but I did
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not find it as elevated as on other more
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premium lines in their equivalent
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restaurant like Queen's grill or
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celebrity luminai though to be fair
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those also charge dramatically more so I
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feel I had to consider this when really
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assessing kind of the state of the food
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now I was actually concerned at my very
11:34
first meal which was lunch on
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embarkation day because the salad looked
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very kind of basic didn't look very
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attractive and they had lettuce that was
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all kind of wilted and brown on the
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edges however over the week I did find
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that was an exception the yacht club
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ingredients seemed pretty good and the
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menus had a decent Choice a good pasta
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especially that probably lacked some of
11:53
the Finesse and the Flair are more
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premium lines so it was good but it
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wasn't of the same scale I always found
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dishes that appealed and after that
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initial reservation I didn't really have
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any other issues I would say though the
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gala night dinner menu which had beef
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wellington was the highest of the week
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and I do actually think to be fair that
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the chocolate volcano cake dessert which
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many lions get horribly wrong was
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probably the best that I've had at Sea
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the yacht club was good value for what
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it is and I decided that for anybody who
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wants the benefits of the buzz and
12:28
excitement of a big ship with the
12:30
ability to dip into water box rope
12:32
climbing Production shows and so on it
12:34
was good but if they also wanted that
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but wanted to be able to escape the
12:38
noise and the hustle and the bustle and
12:40
her ways of mitigating the crowds then
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the yacht club is a plus but it's not of
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the same scale of other premium lines
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for me though it was not enough because
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MSC itself had issues that I think you
12:52
also need to consider if you're thinking
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of the art lab so watch this video we're
12:56
gonna dive into all of those starting
12:58
with the biggest misconception about Ms
13:00
cruises see you over there