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what are the changes on board we're all
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going to have to get used to
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when we start cruising again i'm gary
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bemidji and i want to talk about some
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that are coming to the whole cruising on
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board experience that we're all going to
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have to get used to if we want to go
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cruising again i'm going to talk about
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what venues you can accept whether you
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have to do testing they have to wear
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changes to dining excursions the whole
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gamut of stuff that has been
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announced and put in place i've taken a
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look at cruise lines that are already up
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which includes lines like ponanto de
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sea dream the royal caribbean owned mine
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shift which is now sailing in germany
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and aida which is sailing out of germany
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as well and also the royal caribbean
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lloyd brand but i've also taken a look
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at the changes that have been put in
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by other big cruise lines including
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things like crystal cruises
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norwegian cruise line virgin voyages and
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even some of the asian cruise lines that
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are now selling like a dream
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for example out of taiwan so what are
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that you're going to have to get used to
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when you go cruising again
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of course i'd love to hear as we go
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through this what you think about the
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changes and if they are likely to put
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you of cruising when you are able to go
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cruising next you're going to have to
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significant changes in the whole health
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process not only before you get on the
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throughout your voyage there's a couple
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of key things to think about here first
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before you board your ship you're going
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a online health questionnaire even
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before you head off on your cruise once
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to the port you'll then go through a
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much more detailed health
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screening you're going to have a timed
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arrival so you're going to have to
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arrive at a very certain
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and set time and that's because the
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cruise lines are going to be doing a
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medically supervised check-in they're
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going to look at your questionnaire
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they're going to check take your
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temperature and really delve in
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and approve your health status before
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board the second thing that you can
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expect is temperature checks
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and temperature checks and more
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temperature checks you'll find your
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temperatures being checked before you
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enter the terminal before you board the
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once you're on the ship what we're
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seeing happening is multiple
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temperature checks taking place
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throughout the cruise you normally have
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your temperature taken before you head
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into a dining venue for example
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some of the major events when you get
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off the ship to head out an excursion
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an excursion so constant temperature
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right throughout your cruise experience
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this is of course designed to make sure
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capture and identify infected passengers
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as quickly as they possibly can when it
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comes to asymptomatic passengers
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is there is an increasing chance that
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you are going to have to have
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some kind of covet 19 test let's take a
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look at where that's already happening
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all crew are going to be cover 19 tested
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before they get on a ship
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to stop asymptomatic crew coming on
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board the importance of this
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is shown just in the last couple of
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weeks where crew heading back
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to board carnival's aida out of germany
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and 10 of them were found to be
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asymptomatic having the virus but not
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knowing so they were able to identify
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that crew before they boarded the ship
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and isolate them i think we're going to
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see that increasingly happening with
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passengers so let me talk through
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what i'm seeing and when i think you're
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going to find that's going to affect you
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first of all it's important to bear in
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mind that both the eu guidelines
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to resume cruising in europe recommended
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that cruise lines look
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at testing passengers and crew the cdc
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authorities they are doing a
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consultation which has just been issued
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where testing of passengers and crew
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is one of the things they're consulting
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on so that's definitely on their agenda
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thirdly we're seeing on cruises which
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involve international guests joining a
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visiting multiple countries covert 19
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tests are already part of that
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so for example if you want to go and
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join a cruise in french polynesia
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iceland or even if you want to head into
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you have to have a covered 19 test
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before you can actually enter those
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and it's a requirement of boarding a
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ship what's also very important
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is we're also seeing a whole raft of
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countries requiring curved 19 tests for
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land-based visitors so even those
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islands in the caribbean
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that aren't open to cruise ships yet
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many of those are acquiring a cover 19
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test before they'll let people
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enter the country so a logical extension
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of that is that probably will extend
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to cruising one would think but
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certainly we're seeing if a cruise is
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touring around multiple countries some
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sort of covert 19 test seems to be part
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of what's already in place and could
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virgin voyages for example have said
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fast covert 19 test in place so they can
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test all passengers before they board
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when they eventually start sailing we're
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seeing for exotic and expedition cruises
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covert 19 tests are part of that whole
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process so for example
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as we head into the antarctic season
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major expedition cruise lines are
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requiring over 19 tests from passengers
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before they head off to board the cruise
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in those european cruises that are
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already up and running as part of the
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what they say is although they're not
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currently requiring general curved 19
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tests if the rate the rate of infection
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in a particular country or subsection of
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they will introduce covert 19 tests so
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for example in germany
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although the rate is relatively low what
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they're saying is if there is an
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or a flare-up in a particular region
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you'd need a covert 19 test if you're
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coming from that region
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so testing and temperature screening is
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going to be a fundamental part it seems
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at varying levels as we move forward
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with cruising something we need to get
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we're also going to have to get used to
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on board cruise ships pretty much as
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we're having to get used to that
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on land so it's going to reflect very
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much what's happening on land
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there's a couple of ways that we're
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seeing that changing on cruising first
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all cruise lines have announced or put
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that they are going to sell with lower
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capacity so fewer passengers on board
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all the cruisers that have sailed so far
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60 percent the number of passengers they
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normally use to carry
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and all cruise lines are said certainly
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when they start sailing they will
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carry fewer passengers so that enables
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secondly they're all putting in place a
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requirement for passengers to keep six
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apart at all times and what they're
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doing to enable that to happen
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is they're putting capacity constraints
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on a number of venues so you'll find
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the theater the dining rooms the pool
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elevators gyms shops they all
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are going to be capacity controlled
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different cruise lines are putting
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different procedures in place so some
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for example you're having to book to go
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to dining in advance or having to book
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to go to the theater in advance but
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you're going to find there are capacity
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controls on everything
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even including bars so they're going to
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limit the numbers of people
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at any one time in a venue we've seen
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for example in the areas that's caused a
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lot of discussion is around
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the swimming pools and hot tubs where
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guidelines were pretty strict on those
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but cruise lines are limiting the number
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and spreading out the lounges so that
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they're one and a half feet desire
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six feet apart so expect to have
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more limited access also any time to
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access and restricted access to the
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venues around the ship
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one of the other big changes is
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reinventing the whole master drill
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so royal caribbean have launched a new
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process called muster
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2.0 which is a technology they're
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rolling across their cruise lines so
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that includes of course celebrity and
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azamara but they've also offered the
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to all other cruise lines the idea with
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is on your interactive television or on
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your smartphone through the app you do
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muster drill process yourself on the app
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and scan it in and get checked that
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you've done the whole process
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in your actual muster station so
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removing the need to bring big groups of
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people together another
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thing that you're probably going to get
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need to get used to on board is much
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more activities outdoors as we all know
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outdoors has proven to be a much safer
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environment to operate in so
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for example in the eu guidelines they're
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encouraging to do more activities
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and actually recommending that all
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indoor pools are closed completely
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in order to enable social distancing and
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as on land one of the most hotly debated
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and discussed topics is around the use
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could well play a part on the whole
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cruising experience that you need to get
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used to and certainly those cruise lines
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there is varying degrees of the role of
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masks what the cruise lines are saying
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is that they will reflect the mask rules
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on land in their home port so if you're
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selling a particular port a particular
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that has a set of rules around masks
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that will apply once you get
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on board the board brush rule however
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is that masks need to be used in the
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whole cruising experience
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when you can't maintain social
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distancing which is true of course on
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some of the cruise lines only require
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for example when you're in corridors
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where you're going to be in close
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proximity to people or in large
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of people sometimes on an invocation or
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disembarkation where it's harder
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to do social distancing crystal has
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taken a probably one of the stronger
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on mars they're talking about it being
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required in situations
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which include before you seat in a
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restaurant in all the show lounges in
9:08
in the elevators on the tenders in the
9:11
terminals in the tour dispatch areas
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and possibly also on excursions if they
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in those local countries so it is likely
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that a mask is likely to play some sort
9:20
of role and what we've seen of all the
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cruise lines who've launched is they are
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providing little packs
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with things like masks and sanitizing
9:27
so you can expect that whatever's
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happening on land will happen
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on your cruise ship and that's something
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you're gonna have to get used to one of
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the things you will absolutely have to
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get used to when it comes to masks
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is crew will be wearing ppe personal
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at all times so any crew that are
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passenger facing they will be wearing
9:45
or masks or be behind those perspex
9:48
crew will have very clear ppe
9:51
requirements and you have to get used to
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wearing pbe the next big change that
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we're gonna have to get used to is
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of dining the most obvious change of all
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is the dining times are going to be
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extended this is so that they can seat
10:05
at any point in time so you'll find
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is really extended and the tables in the
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restaurants are spread out much more
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many of the cruise lines are limiting
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the amount of people
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at a table to only those people in your
10:20
the household that you're traveling with
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or party that you're traveling with
10:23
there's going to be increasing
10:24
encouraging of passengers to do
10:27
in-room dining so that also reduces the
10:30
pressure on the number of people in the
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there's going to be no self-service at
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all and increasingly what we're seeing
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cruise ships that have launched is
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contactless ordering so a lot of them
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are using things like
10:40
qr codes and all paperless menus on the
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there is a chance to reduce the amount
10:46
of contact that people have and touching
10:48
things a lot of the cruise lines have
10:50
something where you have to pre-book all
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of your dining some of the cruise lines
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for example with royal caribbean's mind
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you have to have actually booked all
10:59
your dining up to three days before the
11:02
basically once you're on the cruise so
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you're gonna have to find that you're
11:04
gonna have to be much more rigorous
11:06
about the time you're dying when you're
11:08
done and you'll probably have to book it
11:10
and sharing tables is not like to be
11:13
if you were used to you have to get used
11:14
to not sharing with strangers
11:16
another thing that you may have to get
11:18
used to is a sudden change
11:20
in ports and itineraries not only before
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you sail but also once you're sailing
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with the virus still out there there's
11:26
always a chance of flare-ups so you
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might find a particular port you would
11:30
has a flare-up or has closed down some
11:32
of their facilities at
11:33
short notice and therefore the cruise
11:36
on those ports so you need to expect as
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you start traveling and heading out on
11:42
as you do also on land base is you might
11:44
find that suddenly things close
11:45
and so you need to expect almost as a
11:47
new norm that the itinerary you head out
11:50
may chop and change for example this can
11:52
happen also with land-based holidays
11:54
at the time of recording this for
11:55
example there had been some flare-ups in
11:57
and governments had started to restrict
12:00
the amount of people moving in and out
12:01
of spain putting a lot of travel
12:03
that kind of thing could also happen
12:04
once you're on a cruise so you need to
12:06
that the itinerary you set off to do may
12:08
change because of flare-ups
12:10
one other thing we're going to get used
12:11
to is around the area of excursions
12:14
some pretty big changes this is separate
12:16
the fact that we're seeing
12:17
of the cruisers as they start up they
12:19
tend to be a little bit shorter
12:21
they're having much fewer ports of call
12:22
or some of them even really focusing on
12:24
much more scenic cruising
12:26
when it comes to excursions we're going
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to see a real change and this is in a
12:30
that have already started to happen the
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conservative ports of course there's
12:33
lots of people coming off the cruise
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ship who may or may not
12:36
you know infect or bring something on to
12:38
land and of course there's a concern
12:40
from the cruise ships and the ports that
12:41
perhaps people don't pick up something
12:43
and bring it back onto the ship so what
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is the cruise lines increasingly will be
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encouraging or even requiring passengers
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to do cruise line excursions because
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these are ones that they can control
12:55
they're building alliances with the port
12:57
authorities and all the providers where
12:59
they can make sure that the protocols
13:02
are enforced so things like fewer
13:06
on board the buses buses being
13:07
disinfected they can make sure that the
13:11
they have opportunities for hand
13:12
sanitizer hand washing so all the kind
13:14
of controls that they're putting in
13:16
so you're going to see a lot of pressure
13:18
or encouragement to do cruise
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line only excursions we've already seen
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some of the ports talking about how they
13:24
that there will be independent
13:25
excursions that all be very much
13:28
the cruise lines and signed off by the
13:30
port authorities to keep people
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effectively in little bubbles i think
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you'll also probably see
13:34
more and more outdoor type excursions
13:37
taking place so expect to see a big
13:39
pressure and lots of emphasis on doing
13:41
cruise line excursions rather than
13:44
and with independent tour operators some
13:46
of the cruise lines for example
13:48
with their crew have put into the
13:51
contracts the crew contracts
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that they're not allowed to head off
13:54
into port when ships are
13:56
in port so it's pretty strong and
13:59
difficult time for the crew they can't
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even head off for a couple of hours in
14:02
that's not true across all cruise lines
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but certainly controlling what people do
14:06
on land is something we're going to have
14:07
to get very much more used to certainly
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in the early stages of cruising on the
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it does mean that excursions are going
14:14
to have fewer people on you know
14:16
more room on the bus you can have much
14:18
more attention of the
14:20
tour guide so that's the plus side of
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course of some of these changes that we
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get really used to and it's actually
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going to be a plus there's a whole bunch
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changes coming to the cruise experience
14:29
that we are going to have to adapt to
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and get used to many of these of course
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reflect what we're getting used to on
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lands of course these will evolve and
14:36
change as the learning of the virus
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changes as more cruise lines come aboard
14:39
but certainly i think we're going to see
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a lot of challenges particularly
14:42
with changes for cruise ships that are
14:45
sailing between multiple countries
14:47
with international passengers which is
14:48
why we've seen a lot of cruise lines
14:50
start up by sailing in local areas with
14:54
passengers only because this is much
14:55
easier to control and they have to have
14:58
much less draconian kind of rules and
15:00
regulations on board
15:01
that's why we're seeing out of norway
15:03
who degrades in a sea dream setting
15:04
pronounced out of france for french
15:06
we're seeing a whole raft there of
15:08
cruise lines hapag lloyd mind shift
15:10
aida out of germany and many more
15:14
cruises to come i'd love to know what
15:15
you think about these changes and if
15:17
are like to put you off going cruising
15:20
soon and certainly when it starts up i
15:24
of videos of course to watch for
15:25
cruising tips so why don't you watch
15:26
another one of those