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I'm gay Bembridge are now about to share
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with you eight proven and tested ways
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that you can get a upgrade on your next
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cruise these are all things that I have
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done myself and have consistently worked
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for me so let's start by taking a look
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at the very first tip persistence
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persistence persistence there are three
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key times when you can angle get
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yourself an upgrade and every single
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time you're gonna cruise make sure that
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you're working it at each of these three
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times first of all when you book
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secondly after you've booked and thirdly
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once you're onboard and I'll share with
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you specific things to do at each of
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those times it's also really important
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to understand that no matter whether you
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sell at the quiet time of the year or a
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busy time of the year
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many of these tips will work and I'll
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point out which ones work better
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depending on the time of year that
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you're cruising so persistence is the
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absolute key keep working it at each of
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these three times the second way of
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getting an upgrade and probably the
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easiest way of all of the tips of
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getting upgrade is to only book when
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there are upgrade promotions your family
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Cruise Lines run promotions where
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they're offering you an upgrade to the
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next level these happen a couple of
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times during the year one of the big
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times that they happen is when cruises
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are launched for the very first time
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whose companies normally launched twelve
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to eighteen months or sometimes even
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longer new voyages and they'll often do
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promotions because they obviously want
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to get as many bookings in as possible
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so did incentivize people and
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centralized agents they'll offer upgrade
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promotions very often so keep a look out
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for when item is launched in a key way
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of doing that is sign up for email
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newsletters with all of the Glines
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attorneys just in all mater that your
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agent lets you know second key time of
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the year is what's known as the wave
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period many countries have a wave period
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this normally happens at the beginning
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of the year when cruise lines look to
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sell a lot of the imagery for the coming
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year because they know at the beginning
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of the years when most people start to
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plan vacations so a wave period is a
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very competitive time and so the cruise
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lines will often offer upgrade
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promotions the third really good time to
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get upgrade promotions is 60 to 90 days
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before a cruise go so if you're booking
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last-minute you have a really good
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chance of finding one of these
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happens is most cruise lines require
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people to pay 90 to 60 days before a
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cruise they know how busy the ship is
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full and or not full and they want to
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fill the ship as much as they can
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they'll often offer promotions which
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involve upgrades to get people to book
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the third great way of getting up late
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and this is something that has worked
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for me many many times is once you've
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booked keep a track of the price of that
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cruise and if the cruise price starts to
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come down or certainly the great above
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you comes down much closer to what you
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paid for the cruise this is a great time
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to ask for an upgrade and you will
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normally be able to get one so how do
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you actually track prices there's
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obviously the you can just keep looking
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yourself and that's quite time-consuming
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you can ask your agent to keep an eye on
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it or what I actually do is I use a site
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called cruise watch calm or sometimes I
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also use cruise critic what you do is
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you put in your specific cruise you set
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up an alert and it will tell you when
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prices are going down as I mentioned
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there have been a number of times when I
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have seen prices go down contacted the
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cruise line and got some fantastic
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upgrades the good news about this is you
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often also get to choose your very
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specific cabin when you go for an
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upgrade this is a very important thing
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and many people don't do this track
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prices and when prices come down chase
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and demand and ask for an upgrade
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another simple way which doesn't require
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a lot of effort of getting an upgrade is
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make sure you select the auto upgrade
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option when you book many many cruise
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lines offer the auto upgrade when you
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book so normally is just a box you need
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to take call you just need to tell your
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travel agent and the cruise line make
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contact you very close to the cruise you
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normally only find out plus the cruise
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and let you know that you've got an
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upgrade if you are looking to go the
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auto upgrade option there's a couple of
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tips or things that you need to think
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about if you want to go this route as a
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way of getting an upgrade because again
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it doesn't involve much work from you
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first of all what you'll generally find
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is the lower grade of cabin you've got
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for more chance you have of getting an
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upgrade simply because there are
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obviously more cabins above you so if
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you books an ocean view or an inside
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you're more likely to get an auto
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upgrade the reason for that is very
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simple partly as I mentioned because
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there are more cabins often available
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there that higher grade really balcony
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cabins but also importantly if the ship
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isn't full the easiest cabins for the
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to discount and sell our inside and
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oceanview cabins there are a lower
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pricepoint and they're just simply easy
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to sell also if they discount those
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cabins they're not going to have the
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problem that I mentioned earlier lots of
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people then asking for upgrades because
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they've seen the prices come down so
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normally what they'll do is they'll move
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people up to be able to sell the cheaper
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cabins so that's definitely one thing to
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think about if you're going for the auto
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grade option another thing that I've
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also seen happen quite a lot is if
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you've booked a guaranteed fare level so
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guaranteed fare is one where you buy a
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category not a specific cabin so you
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don't choose your cabin the cruise line
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allocates the cabin what you'll find is
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if a particular grade is really busy so
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say for example you've booked a
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guaranteed cabin in an ocean view but
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lots of people come in and they have
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booked the option where they choose
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their cabin as they sell out more and
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more of those they have a whole bunch of
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guaranteed cabin people that they'll
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need to do something with so often what
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they'll do is they'll offer them the
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upgrade so that's something important to
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know about so definitely lower the grade
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and saunas guaranteed cabin fares were
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to advantage with the auto upgrade big
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watch out with Auto upgrade is you
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normally do not get to choose your cabin
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so even if you get Auto upgraded you're
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probably going to be allocated cabin so
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it might not be a fantastic cabin but
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just bear that in mind as a potential
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watch out the fifth and really basic way
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of getting out grade is pay now you
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don't really have to pay a huge amount
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but paying is an option to keep people
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to ask here first of all if you're
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working with an agent make it clear to
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your agent that if any deals and offers
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come up offering upgrades for a small
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fee that you're very interested this
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really works to your advantage if the
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ship is not selling full and the cruise
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line has a bunch of cabins at a
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particular grade that they want to get
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rid of but they don't want to go out and
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advertise those because again as I
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mentioned people are tracking prices and
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they put a lot of pressure on pricing or
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people demanding upgrades so what they
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often do is they'll offer those cabins
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those upgrades at special prices to
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agents so they don't advertise them more
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broadly so if you've got a good
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relationship with your agent and they
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know that you're happy to pay a small
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fee to upgrade they could be a great
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source of upgrades without him to pay a
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huge amount of money the second time to
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ask well you may have an opportunity to
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pay to upgrade is at the ship
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there's two very important points here
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first of all when you check-in ask are
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there any upgrade deals available and if
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the ship isn't selling full and they
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haven't sold them there's a very strong
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possibility that they are available but
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a tip that I like to use and has worked
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quite well is on the morning of the
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second day of the cruise so and you've
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had your first overnight you've set sail
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we'll get services in the morning and
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ask them if there's any upgrades
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available because it has been no any
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no-shows for example there may actually
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be cabins available to do upgrades and
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I've actually managed to get upgrades by
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going in the morning of that very first
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next day of the cruise so that's a
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really good little tip to watch out for
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my sixth tip is one that also can work
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pretty well but as involved paying and
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that's bidding some of the cruise lines
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have introduced a system where you can
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bid for an upgrade so for example or the
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recent cruises I had booked with
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Norwegian Cruise Line you had an
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opportunity where you could bid an
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amount to upgrade and they give us
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suggested range they're obviously trying
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to encourage people to bid higher but if
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your cruise line offers bidding and you
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do have a bit of money you're happy to
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do even if you bid low there's a good
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chance you may get it depending on how
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many people bid so bidding is something
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to watch out for I think we started to
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see more and more cruise lines starting
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to look at that as we've seen with
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Airlines as well so bidding is something
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to keep an art as a way of getting an
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upgrade without having to pay a huge
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amount of money another way of getting
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upgrade and this is one that has worked
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for me really really successfully is if
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you have a special event so if you're
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getting married you perhaps going on
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your honeymoon or you've got a big 50th
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or 60th wedding anniversary or it's a
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big significant birthday or 50th 60th 40
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is the 80th whatever it is make sure the
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cruise line knows you can either do that
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fire your agent or just when you're on
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board let it get known we once had a
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phenomenal upgrade on Queen Mary 2
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crossing just after I got married it was
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so like a honeymoon trip and our agent a
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good relationship with Cunard let them
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know and we were upgraded into a
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phenomenal penthouse suite it really was
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quite magnificent and they laid on all
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sorts of champagne and all sorts of
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things as well so there is definitely
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opportunity to get upgrade and
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particularly cruises on from sailing
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massively full this is a good time to
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let them know one area does seem to work
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particularly well is if you're going on
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so that tends to look better than
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special anniversary and a special
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birthday because often a lot of people
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are cruising for that reason my next tip
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is the one that is actually of all of
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these tips being the most successful for
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me for getting upgrades and it is around
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complaining but complaining in a very
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measured and specific way but this has
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phenomenally successful on a wide range
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of cruising its by letting the cruise
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company know that there is an issue with
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your cabin obviously there needs to be
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an issue with it and there's a couple of
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key times you should do this in a couple
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of very important ways that you should
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manage this process to get the greatest
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chance of success when going through the
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whole complaining process it's very
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important to work with your cabin
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steward or if you're in a suite with
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your Butler to let them know about the
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problem and what I've discovered is if
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you involve them in the problem and
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explain what the problem is the issue is
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often they know it's an ongoing issue
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because that cabin may have an ongoing
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issue they can escalate it to their
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supervisor who can often escalate it in
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to the front desk or the hotel manager
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and that's very important whenever I've
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made complaints I've done it that way so
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first of all when you get onboard a ship
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and you go to your cabin check it out
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really carefully so often it's very you
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get very excited head in and you dump
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your stuff and head out but what I do
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when I go into cabbage is check
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everything's working is it all okay are
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there any issues if there's an issue get
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your cabin steward they'll come and see
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you when you check in let them know
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about the issue is it a noise issue is
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it some problem with the cabin so let
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them know there's an issue or when you
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set sail and you see problems arising
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let them know so for example I've had
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cabins which have had some noise
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problems or something hasn't really
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worked particularly well there's been a
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problem with the shower or whatever and
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I have been upgraded into better cabins
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probably the most successful of all of
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the complaining opportunities to get an
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upgrade is on cruise lines where they do
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an interim survey so I've been for
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example on silver sea and I've been on
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some other cruise lines acosta where
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they were doing a survey which came from
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the hotel manager or hotel director
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which asks you how the cruise is going
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and I've laid down in very careful
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detail some issues I had with the cabin
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which were often noise related and both
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of those times I got upgraded to a
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fantastic cabin within hours the hotel
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director because they're real
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things contacted me understood the issue
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guests checked in with the chemistry and
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I have been moved to better cabins so
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definitely it's about complaining in a
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considered careful way and involving the
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key crew in that getting a cabin upgrade
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can look quite complex but these are
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things that have proven to work for me
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and I've been able to get upgrades
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through those so hopefully this will
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help you on your next cruise to get a
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great cabin upgrade I have loads more
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packed with advice and tips about
11:35
cruising so why don't you watch another
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one of those right now