How To Recover A Disabled Facebook Ad Account (2024)
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Mar 9, 2024
How To Recover A Disabled Facebook Ad Account (2024)
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0:00
How to recover a disabled Facebook ad account. Hey guys welcome back. In this video I'll show
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you guys how you can recover your Facebook ad account. Now keep in mind that this is not a
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100% that you're going to be able to revive your account. It's very likely that you're really going
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to go back and forth with Facebook and then they're just not going to revive your account
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They're going to find some privacy policy reasons so a good measure is to always make sure that
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your account is following the rules. You want to make sure that your account is following all of
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the Facebook advertising guidelines. You can go into the Meta Business Support Center and once
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you go on over here you can once you're in the Meta Business Support you can always look for
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the guidelines that they have for ads. So if you have advertisement you can go into Facebook ads
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over here and you will be able to see a lot of different guidelines. You will be able to see
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your basic policies and more. The best thing is that you should follow these guidelines to the
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core simply because once your account gets banned like we have over here it's very unlikely. It's a
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very slim chance but a 20% chance that you can get it back. However if you are following the rules
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there is still a chance you can and I do think that taking these few steps to you know submit
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the request of reviewing your account can be really helpful. So to do that the first thing you
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have to do is you know you're going to get this notification your account has been restricted
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your restriction advertising restriction policies. You will be able to see the policies over here
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You will be able to see the advertising policies affecting business assets violating content and
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rating enforcement account authenticity violating networks or associations. So after that what you're
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going to do is you can click on over here and continue request to get started for a request of
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the review of this business's advertising. Now you have 180 days to you know to finish this request
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and if you don't do that then if there is any secondary admin in your account then they will
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be asked to request or review. So over here you're supposed to upload an image of your ID card. Now
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this can be any ID card that you have. You can click on open and then you're going to click on
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continue. I'm just doing this as a sample to show you guys and then after you submit your ID card
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they are going to you know confirm your ID card and then after that after 48 hours they actually
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confirm that if you're even a real person then they're going to move forward with your account
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restriction request. So it's a very tedious and time-consuming process and you can even see the
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accounts the rest of your accounts whether or not they have been blocked or not. Now one thing to
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note is that if you go directly if you don't have your entire account blocked you can go into the
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meta help center and you can just search for troubleshoot a disabled ad account and then you
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can go over here to troubleshoot that account but if it's just one particular ad campaign
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then you can click on troubleshoot a rejected ad and you can run those specific ads. So you can ask
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to troubleshoot that ad and you can review you can go into the business support center
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and then request a review for your particular ad campaign that was rejected. So these are the few
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ways that you can actually troubleshoot if you are still not getting any help and your account is
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still blocked then you might want to actually contact Facebook help so just go for Facebook
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ad support over here and you will see it will lead you back to your help center the
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meta business help center you're going to open this once you open this you can scroll down
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and you will find the get started button under the find answers or contact support you're going to
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click on get started over here and once you scroll down some accounts have this my account currently
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does not have this you're going to have a get further support section and you will see you will
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have this particular account you know restriction and then after this what you're going to do is
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you're going to ask for more support now you guys can see I'm not getting this option and I can click
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on get support on the top right and it's going to lead me back so this is an option that is limited
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to only certain Facebook accounts so it's very likely that you might not have this option either
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some of my friends that are running businesses have this option this is especially true for
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newer pages if your ad account was relatively new it's pretty likely that you're not going to have
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this option so you can click on troubleshoot a disabled ad and follow their basic procedure
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now once you do that you can go on ahead and scroll down you have all these you know information
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and queries how to appeal advertising requests so you're going to click on request a review over here
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and you will have your troubleshoot a requested account you can open up your
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meta account quality go into your account status overview so you will have your account status
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overview over here you have you'll have your resolved accounts and your basic outstanding
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accounts so over here you can click on the top left and then after that you also have your
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account status overview what you can do and what you can um you know take further steps to confirm
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your identity after that you have to complete verification secure your account and then request
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a review so you can follow these steps over to be able to recover your account now it's really not
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a dead end but it might seem like one but for your other accounts you're not going to be restricted
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on your personal account or any other commerce account or catalogs if there are some restrictions
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on your main advert account you can always use your personal account to restart with your advert so
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if i am having some issues with my basic dirdan account i can use one of my pages or one of my
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commerce or even my personal account to get started with advertising on facebook so keep in
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mind that facebook system is really not the best in terms of help and support so you can go into
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your ads manager and you can click on resolve issues on the top right and if it's not happening
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on your main account you can always go into your personal account and request customer service
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help and you can go into the help section over here so report a problem you can select the topic
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whatever it might be or you can just go into the help section over here and once you go into your
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help section you can add maybe you know you can find the email you can even go onto google and
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search for facebook ads help like this and then you will be able to actually see some of the emails
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so you have advertised at fb.com so you can actually contact them with general problems that
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you're having with facebook ads they're also going to take a pretty long time your actual review
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request is going to take like one or two months so all of these things are going to be time consuming
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but they are still pretty worth it so i hope you guys found this video helpful and you are now able
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to get started with you know troubleshooting and to recover your disabled ads account i really hope
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these steps helped you and if you follow along and do all of these one way or another after some time
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you will get your verification completed so your verification can take around you know 48 hours
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for your id verification and the general review request time is 180 days so keep that in mind
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whenever you are submitting review requests but it does happen eventually and you are able to go
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back and forth with your review request so i hope you guys are able to follow along and you know try
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to at least recover your ads account make sure to leave a like and subscribe to our youtube channel
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if you found this video helpful and if you have any questions regarding facebook social media
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platforms or any other tool you can leave those in the comment box down below i would
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love to help you guys out and i will catch you guys in the next video
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