How To Set up Customer Support on Shopify - Tutorial

Welcome everybody into this new video of Techpress. I'm going to be showing you how to add the customer support into your store

There are several ways that we can do this. I'm going to be showing you that there's actually two of them

If I go into my actual DAW theme, as you can see, I can go into customize

There's a new header section of the theme. I can go and add a new section here

So if you wanted to add like a chat support or you wanted to add like something like a blog, for example, like a customer support

You can add those here into the theme section. Now there are a few places where you are not able to do this

But if you go into the exit plan, there's always but there's truly always the apps section

So here into apps, there's a lot of apps that we can use totally for free

So I can go into Shopify app store. And here this is the part where I wanted to go for customer support

Always look out for the keyword support is free plan available and high chances of downloads

For example, this one that has a thousand and almost five stars and free plan available

So I click this one. I go into the application. I install the application

Let's go for tech support. The color scheme. I wanted to do something greener like this

And here you can upload your own avatar if you wanted to. The language should be English

I hit now into continue. And my main focus in is like I want to solve customer problems

No more supporting any let's say for five customers and hit now into continue

And you can customize these measures if you want to like either if you need any assistance. I'm always here or you can customize the message as you wanted to

So then you have to set an actual passcode. And there we go

You have the chat with us. So I'm going to click here. And let's go for. Hey, I need some help

And present it yourself. Let's say that I am. I don't know. Maybe. Hello. Did you mail.com

And there we go. So this one should be taking us now into the panel where I can see that I have a new message here

This is how guys we can start to have some live stuff into our actual store

So with that being said, guys, we have not reached into the very end of the video. So thank you so much for watching the video. Hopefully it was very useful for you

Of course, don't forget to like and subscribe, guys, if you want to see more stuff from a stop here to Shopify

Thank you so much again. And I'll see you on the next video. See you soon