0:00
I want to use WordPress to set up my
0:01
business website do I want to try and
0:03
set this up for my by myself or do I
0:05
want to hire somebody I have a story a
0:09
where I made things sold things
0:11
and I had a problem because I wasn't
0:13
getting paid when I chip stuff and I
0:16
realized the reason I wasn't getting
0:17
paid was I didn't send out any invoices
0:19
so people don't pay you if you don't
0:21
answer the money so I thought well okay
0:23
I'm gonna take care of my books I'm
0:25
gonna learn how to keep my books and I'm
0:28
gonna spend and I spend a lot of time on
0:30
my books you know what happened I didn't
0:32
make any art so I hired somebody because
0:35
if that's not what I want to do and it
0:38
makes me crazy to have to do it get
0:40
somebody else to do it for you
0:48
WordPress is a popular content
0:50
management system used by many small
0:52
business owners but are there some
0:54
businesses it simply isn't suited to
0:56
support e-commerce for example Kirsch
1:01
wefixbrokenwebsites.com has been working
1:03
with WordPress since 2005 and tells us
1:06
about the platform's benefits and its
1:09
limitations so kurch just to get started
1:13
um what kind of business or business
1:15
businesses that is a WordPress website
1:17
passport now I I realize this is a
1:19
loaded question because I think there's
1:21
probably I mean WordPress is very
1:24
versatile but in general in general we
1:26
were talking before the show about the
1:28
kinds of businesses that wordpresses
1:31
probably best suited for at least in its
1:33
simplest form well you're right about
1:36
the loaded question I mean theoretically
1:38
you could do anything on a WordPress
1:40
site I mean there's big I'm not sure New
1:42
York Times is the right answer but
1:43
there's a lot of real big
1:45
companies that use WordPress but if
1:48
you're little and you're just starting
1:51
out and you're a little bit
1:54
you you want to make sure people uh know
1:56
where your store is they want to know
1:58
where you're you know that don't I've
2:00
had therapists who say that what they
2:02
really like about their website is
2:03
somebody goes there and gets directions
2:04
they don't have to have a secretary
2:06
answering the question of how do I get
2:08
to your office so simple straight up
2:10
almost slightly better than a brochure
2:14
that's like the basic of basicness but
2:17
then if you want to have uh if you want
2:19
to have a Blog if you want to do some
2:21
sort of educational stuff it's great for
2:23
that it's I mean it's good and if you
2:25
have this thing you want to sell it's
2:27
good for sales and and again there's we
2:29
talked about this before it's a there's
2:31
a I have a book or I have a sweater I
2:34
want to sound then you don't need
2:36
woocommerce you don't need Shopify you
2:38
don't need anything else you need
2:39
essentially uh it could use a PayPal
2:42
button that you get from PayPal to put
2:43
on and that would work or you have three
2:46
things you want to sell and you could
2:47
use the gravity forms or something like
2:49
that to let people just buy this one
2:51
thing and it's great but if you go into
2:54
hundreds of jewelry uh that's going to
2:58
be you know turning over maybe Shopify
3:00
is a better answer and here's one that
3:02
you'll have to look up Mal's Dash
3:06
m-a-l-s-e is if you have if you have um
3:10
things you're selling and you have lots
3:12
and lots of options for each thing
3:14
woocommerce is paying the next for that
3:16
but Mouse does great work
3:19
should explain quickly for those who are
3:22
not for uninitiated what woocommerce is
3:24
Commerce is a plug-in for for WordPress
3:26
that allows you to set up sales I think
3:30
they also do memberships uh anything you
3:33
want people to buy it's it's it's kind
3:35
of tedious to set up in the first place
3:37
a lot of boxes to miss and things to not
3:40
get quite right but if you're selling
3:42
you know t-shirts in small medium and
3:45
large it's great if you have some
3:47
collection of uh just a lot of things
3:50
but not thousands of things although it
3:52
could support thousands of things so I
3:54
so I think what I'm hearing is and we
3:57
talked about this a little bit before
3:58
the show started though it might be a
4:00
controversial statement if you're just
4:01
getting started and you're gonna you're
4:04
planning to set up a whole store full of
4:07
and then you have hundreds or thousands
4:09
of pieces of merchandise all kinds of
4:11
things like that that might not be the
4:14
best use a store like that uh is is more
4:20
sharing of information for example
4:22
Amazon which is not a WordPress site
4:25
Amazon doesn't try to educate you they
4:28
just try to sell you stuff and maybe
4:30
that's the maybe that's the bottom line
4:33
of you know what are you trying to do on
4:35
your website just sell stuff maybe not
4:37
the best choice but if you're trying to
4:40
do some education some more information
4:44
you're trying to pass off at you know
4:45
classes or something like that then
4:48
Spotify how do you decide if WordPress
4:50
is is right for you and maybe
4:53
one of the things that we should think
4:55
about here when we're asking this
4:57
question is there's kind of other ways
4:59
you can promote your business too you
5:01
can you can have a there are people who
5:03
have a Facebook page for example and
5:05
nothing else you know a lot of people
5:07
who are new think well I don't need all
5:10
that I could just have a Facebook page
5:12
or Facebook group but in Facebook I
5:15
don't I'm making this number up but
5:17
content has a shelf life of about 20
5:19
minutes and if somebody misses it on
5:21
that 20 minute thing then you've lost
5:24
something I'm not saying it's nothing
5:26
but you know it's it's you might start
5:29
there but once you're sure that you're
5:31
really moving ahead and you really want
5:33
to have an actual website that actually
5:35
has content on it and information on it
5:39
then you want to move into the next
5:40
thing and some people will say Wix or or
5:43
whatever the Squarespace or something
5:47
uh I'm a WordPress person so I'm going
5:50
to tell you all that's crap but it's
5:51
probably not depending on what you want
5:53
to do with it if you want somebody to
5:55
keep coming back to your website not
5:58
just you saw an ad and want to buy these
6:00
shoes that you know that's that's one
6:02
kind of website but if you want people
6:04
to come back to to uh learn to know who
6:08
you are to like you to trust you and
6:10
then get around to buying something you
6:12
got to have more than just a store even
6:15
in a brick and mortar store people come
6:17
in they're going to look can I help you
6:18
no I'm just looking and they do that a
6:20
couple of times and then they decide you
6:22
know what I'm going to go back there and
6:23
buy something but you have to get
6:25
through the know me like me trust me
6:27
before you can pass me your money
6:30
whatever it is I want to say I want to
6:32
use WordPress to set up my business
6:33
website do I want to try and set this up
6:36
for my by myself or do I want to hire
6:38
somebody I have a story a long time ago
6:40
I had a business where I made things and
6:42
sold things at craft shows and I had a
6:44
problem because I wasn't getting paid
6:46
when I ship stuff and I realized the
6:48
reason I wasn't getting paid was I
6:49
didn't send out any invoices so people
6:52
don't pay you if you don't answer the
6:53
money so I thought well okay I'm gonna
6:56
take care of my books I'm gonna learn
6:58
how to keep my books and I'm gonna spend
7:00
and I spend a lot of time on my books
7:02
and you know what happened I didn't make
7:04
any art so I hired somebody because if
7:08
that's not what I want to do and it
7:10
makes me crazy to have to do it get
7:12
somebody else to do it for you now the
7:14
the kind of beauty of Wordpress is you
7:18
could get somebody to set it up for you
7:20
and if you want to if you have the
7:22
inclination to if you have the interest
7:24
in the puzzling of it you could maintain
7:27
it yourself you could add your own
7:29
content you could change the prices you
7:31
could you know add pictures you could do
7:33
all those things yourself it's it's it's
7:35
relatively easy it's not uh uh uh you
7:39
blink your eyes and pictures are there
7:41
or blink your eyes and a link is there
7:43
you have to want to do it and it's and
7:46
it's tedious and it takes time and it
7:49
always takes more time than you think
7:51
it's going to take even for people who
7:53
know what they're doing so that's sort
7:55
of the line there is is is that what you
7:58
want to do with your time or not but you
8:00
know you look at awful lot of people who
8:02
have been doing WordPress press for a
8:03
long time and even new people how do I
8:05
get started I needed a website uh my
8:08
first one was HTML and then I oh anybody
8:10
have a Blog cheese that's interesting I
8:12
want that and then that was you know
8:14
2005 and here I am all these years later
8:17
so but I like it I want to do it it's a
8:19
puzzle it's fun so that's your sort of
8:22
line of can you do it yourself yes
8:26
maybe maybe not I want to find somebody
8:29
a WordPress developer or whatever you
8:31
want to call it I'm going to find
8:36
where do I find somebody there's an
8:38
awful lot of people who say oh my kid
8:40
can do that my neighbor's kid my my
8:43
brother can do that my uncle can do that
8:45
and the problem we have with somebody
8:50
uh or even a friend uh if if they get
8:53
stuck if they family members often get
8:57
bored and go away and don't want to do
8:59
it anymore and then you're sort of
9:00
screwed uh and and and so and then if
9:04
you decide you don't like what they're
9:05
doing it's really hard to tell your son
9:07
you know this isn't what I'm looking for
9:09
so finding somebody else I think is the
9:12
first part and then you know if you were
9:15
to find a local Meetup you could go to a
9:17
Meetup and you could ask around who are
9:19
you using who did it for you what you
9:21
know can can you help me start with
9:25
you know how how do I go about it I I
9:30
hesitate to stay safe sites like um
9:33
Elance I think it has a new name now but
9:36
uh uh for five or something many uh
9:39
upwork upwork yeah yeah that's what it
9:41
was fiber or right yeah I hesitate to
9:44
say I mean maybe it'll be fine uh maybe
9:48
um things you want to be sure if you get
9:50
somebody to do this work for you is that
9:52
you own the domain name and you own the
9:56
hosting so if they get anything's wrong
9:59
you still have control you go to your
10:02
small business group and ask somebody
10:04
the small business group and the other
10:05
thing you get from that is being able to
10:07
ask a a random collection of people how
10:11
much did it cost you I mean you're gonna
10:13
get answers everywhere between 500 which
10:16
is or you know 25 000 and you gotta you
10:22
got to figure out what's it worth to you
10:23
and how much do you think you can make
10:24
it if you're just starting out and
10:26
you're selling three books you don't
10:28
want to spend thousands of dollars on
10:30
that because the likelihood you are
10:32
getting it back is you know maybe not
10:37
you touched on something and this
10:39
happens to be how you and I met
10:40
interestingly enough but you you talked
10:42
about WordPress meetups
10:45
um you know I think as a non-wordpress
10:48
developer you know I I could just say I
10:50
enjoyed so much just just going to one
10:52
and I think that it it opens your eyes
10:55
and you meet people and even if you're
10:58
not a WordPress developer you meet
11:00
people and if you need this kind of
11:03
talent it's a great pool but tell people
11:11
I was amazed to find one in my community
11:14
just meeting there you know just meeting
11:16
at the community college so Meetup
11:18
meetup.com I think uh has meet a group
11:22
which is kind of a a group of people who
11:26
have a similar interest it could be
11:27
everything from I just moved here to I
11:30
like salsa dancing to uh how to make
11:33
drinks how to do everything so you go
11:34
there you search within whatever your
11:36
reasonable amount of driving space is uh
11:39
for WordPress and and then you find out
11:42
when the meeting is and you go and also
11:45
first of all and every time I've been to
11:47
a Meetup there's always been at least
11:49
one person and even in real small groups
11:52
at least one person who has no idea what
11:54
they're doing and they come there and
11:56
they ask questions and there's always
11:58
somebody there who will help them and
12:00
the beauty of it also is that even if
12:03
I think I know pretty much I don't know
12:05
everything I don't even probably know a
12:07
lot in the big pictures of life but I
12:09
know I can help lots of people who are I
12:12
say this less than me but I don't mean I
12:13
mean who don't know as much as me and I
12:16
can learn from people who know way more
12:18
than me and and it's a it's a very the
12:21
WordPress community in general is a very
12:23
welcoming group and they want to make
12:27
your life easy and they want to help you
12:29
and even if it's just a I can't figure
12:31
out how to do this one thing but I got
12:32
my whole side with this one thing go
12:34
find somebody there who can who will say
12:36
oh yeah I can help you with that boom
12:37
boom bogey humble also lots of the
12:39
meetups over the last couple of years
12:41
with the pandemic have been online so
12:44
virtual so you can find virtual meetups
12:48
and we've had a couple of them and we
12:50
had a guy from Colorado and a guy from
12:52
India who you know came to the Meetup
12:55
because they could and they're free
12:57
there's this idea that you have to stay
12:59
in control of your vision because you
13:01
know how your business works so somebody
13:02
gives you a bit a website that just
13:04
doesn't work for your business just does
13:06
not work for your business
13:09
um then you're in trouble this is it
13:10
yeah before you even talk to anybody you
13:14
must write down on paper write down what
13:17
exactly you want your website to do what
13:19
do you imagine it needs to do and what
13:22
do you think it should look like and if
13:24
somebody comes to me and says I want to
13:26
can you just can you draw me a picture
13:28
on a piece of paper with a pencil take a
13:30
picture with your phone scan it send it
13:31
to me how do you think it should be laid
13:34
out don't put content in it just give me
13:36
a picture so I have something to start
13:38
from from where to go so so I have this
13:41
personally I have this weird sort of
13:43
geekifiedness and and artistic stuff so
13:46
I can do an awful lot of design work
13:48
myself but if I don't know what anything
13:51
if I don't have any idea what it is you
13:53
want well then I'm sort of at a loss and
13:56
if what you want is something more
13:58
complicated than what I can do then I
14:00
can say oh well we're also going to need
14:01
a designer and that's a whole different
14:03
kettle of fish but knowing what it is
14:06
you want what are the pieces what you
14:08
know what are you going to do with it
14:09
who is who are your clients who are your
14:11
ideal clients who are your visitors who
14:14
do you want to have as your visitors you
14:16
know well I remember asking this
14:18
question to somebody one time a long
14:19
time ago when I was coaching and I said
14:21
so what's your ideal customer oh well
14:23
well somebody pays me you know that's a
14:26
perfectly legitimate piece of an ideal
14:29
customer somebody who pays on they say
14:32
they're going to pay I want the money
14:33
you gotta pay knowing all of those
14:35
things before you start talking to
14:37
somebody is really helpful and that's it
14:39
for another episode of small business
14:40
15. thanks again to Kirsch mcconnellog
14:43
and please like And subscribe if you
14:44
enjoyed the show and please leave a
14:46
comment and let us know what topics
14:48
you'd like to see covered in future
14:49
programs for more small business news
14:51
and tips join us at smallbizstrends.com