Top 10 Commonly Confused Words in Public Administration

Top 10 Commonly Confused Words in Public Administration 1. Policy vs. Procedure Policy refers to a set of principles or guidelines that guide decision-making, while a procedure is a series of steps to achieve a specific goal. Policies are broad, while procedures are more detailed. For example, a policy might state that all employees should adhere to ethical standards, while a procedure outlines the steps to report a violation. Understanding the distinction between these two is vital in public administration. 2. Efficiency vs. Effectiveness Efficiency is about doing things in the most economical and timely manner, while effectiveness is about achieving the desired outcome. In public administration, it's not just about completing tasks quickly (efficiency), but also ensuring that those tasks contribute to the overall goals of the organization (effectiveness). Striking the right balance between the two is crucial for success. 3. Authority vs. Power Authority refers to the legitimate right to make decisions and give orders, often derived from a position or role. Power, on the other hand, is the ability to influence others, regardless of formal authority. In public administration, individuals can have authority due to their position, but they may also possess power through their expertise or connections. Recognizing the difference helps in understanding the dynamics of decision-making. 4. Accountability vs. Responsibility