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In this video, I'm going to show you how
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you can troubleshoot audio app. So, if
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your app is not functioning or it keeps
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on crashing or maybe it is too slow,
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then let me show you how you can fix
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this app. If you find this video
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helpful, I'll kindly request that you
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support me by liking the video and also
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by subscribing to this channel. Now, in
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the first method to fix audible app, we
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need to go ahead and access the app info
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page. To do this, I need to go ahead and
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go to settings. And from settings,
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scroll down until you see this option
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called apps. Under apps, look for manage
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apps or all apps depending on your
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Android smartphone. This will list all
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the apps you have on your smartphone.
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Identify your app and tap on it. And you
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should see app info pages here. However,
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if you can't access this app info page,
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then let me show you a shortcut method
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to get here. For that, just go back and
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then look for your app and long press on
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it and you should see app info. At this
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point now you can see we are on the same
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app info page. We want first to clear
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the app data more especially the cache
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data. So if I go to storage here you can
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see a breakdown of data used by this
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app. Of importance is this cache data.
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And when you talk of cache data these
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are just small files that your app
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normally collects and stores to enhance
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user experience. But the problem is
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accumulation of these files might cause
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your app to malfunction. To solve this
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problem, go ahead and tap on clear data
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here and then choose clear cache. Now if
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you tap on it and okay, now you can see
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the cache data has been wiped out. At
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this point, restart your smartphone and
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then open your app and this should have
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solved any issue with your app. However,
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should this not solve your problem again
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come back to this app info page and this
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time around tap on clear data and choose
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clear all data and okay. Now you'll have
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to login a fresh for you to be able to
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use your app at this point. Now
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everything should be okay. However,
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should you still find any challenge?
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Then you might want to go ahead and find
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out if you have the latest version of
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this app. So for this I'll go to play
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store and then search for my app and
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here it is. Then find out if you have an
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update. One of the reason why your app
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is malfunctioning is because you might
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be using an outdated version of Audible
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audio entertainment app. Go ahead and
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update it to the latest version. But
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should you still experience any
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challenge then you need to go ahead and
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install the app and then install it a
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fresh. This will remove any issues
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related to maybe bugs and then install a
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fresh new audible app that will have no
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issue. So that's how you can
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troubleshoot your Audible app by using
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any of these four methods. If you have
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any other question kindly let me know in
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the comment section. Otherwise, thanks
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for watching and let's meet in the next
