Learn how to fix the black screen problem with no sound on your Netflix account! In this video, we’ll guide you through simple troubleshooting steps to resolve display and playback issues, so you can get back to watching your favorite movies and shows smoothly.
Enjoy uninterrupted streaming with this quick fix!
WATCH
-How To Fix Netflix Errors On Account: https://youtu.be/n87wv7Xh2KM
-How To Manage Notifications On Netflix Account: https://youtu.be/49-nxeJkwcg
-How To Remove Movies And TV Shows Added On My List In Netflix On Smartphone: https://youtu.be/BYW7E-yh6Ww
-How To Solve Video Freezes But Sound Keeps Playing On Netflix: https://youtu.be/nFj2Rad-wOY
-How To Solve Billing Error "Account Is On Hold, Problem With Last Payment" On Netflix Account: https://youtu.be/TxvxkkRpZ4I
#Netflix #BlackScreen #NetflixHelp
Show More Show Less View Video Transcript
0:01
In this video, I'm going to show you how
0:03
In this video, I'm going to show you how
0:03
In this video, I'm going to show you how you can solve black screen problem with
0:05
you can solve black screen problem with
0:05
you can solve black screen problem with no sound on your Netflix account. So, if
0:08
no sound on your Netflix account. So, if
0:08
no sound on your Netflix account. So, if you're trying to access your Netflix
0:10
you're trying to access your Netflix
0:10
you're trying to access your Netflix movies and videos, but each and every
0:12
movies and videos, but each and every
0:12
movies and videos, but each and every time you try to access or watch, you
0:15
time you try to access or watch, you
0:15
time you try to access or watch, you meet a black screen and sometimes with
0:17
meet a black screen and sometimes with
0:17
meet a black screen and sometimes with or without sound. Then, let me show you
0:20
or without sound. Then, let me show you
0:20
or without sound. Then, let me show you how you can solve this problem. If you
0:22
how you can solve this problem. If you
0:22
how you can solve this problem. If you find this video helpful, I'll kindly
0:23
find this video helpful, I'll kindly
0:23
find this video helpful, I'll kindly request that you support me by liking
0:25
request that you support me by liking
0:25
request that you support me by liking the video and also by subscribing to
0:27
the video and also by subscribing to
0:27
the video and also by subscribing to this channel. All right. So to solve
0:29
this channel. All right. So to solve
0:29
this channel. All right. So to solve this problem, you need to go ahead if
0:31
this problem, you need to go ahead if
0:31
this problem, you need to go ahead if you are already signed into your
0:32
you are already signed into your
0:32
you are already signed into your account, go ahead under account and then
0:35
account, go ahead under account and then
0:35
account, go ahead under account and then go to help center. However, if you are
0:37
go to help center. However, if you are
0:37
go to help center. However, if you are not signed in, just go ahead and scroll
0:40
not signed in, just go ahead and scroll
0:40
not signed in, just go ahead and scroll down up to the end and you'll see help
0:43
down up to the end and you'll see help
0:43
down up to the end and you'll see help center here. Then click on it to open.
0:46
center here. Then click on it to open.
0:46
center here. Then click on it to open. So head over to explore topics here and
0:49
So head over to explore topics here and
0:49
So head over to explore topics here and then scroll down and choose this option
0:52
then scroll down and choose this option
0:52
then scroll down and choose this option called error codes. So if you click on
0:55
called error codes. So if you click on
0:55
called error codes. So if you click on error codes, you see we have the first
0:57
error codes, you see we have the first
0:57
error codes, you see we have the first option or the first problem is Netflix
0:59
option or the first problem is Netflix
0:59
option or the first problem is Netflix isn't working. So if you click on this
1:02
isn't working. So if you click on this
1:02
isn't working. So if you click on this now, you should be able to see your
1:04
now, you should be able to see your
1:04
now, you should be able to see your problem. Black screen with no sound or
1:06
problem. Black screen with no sound or
1:06
problem. Black screen with no sound or black screen with sound. So if any of
1:09
black screen with sound. So if any of
1:09
black screen with sound. So if any of these is your problem, then go ahead and
1:12
these is your problem, then go ahead and
1:12
these is your problem, then go ahead and click on any of them. So let me click on
1:14
click on any of them. So let me click on
1:14
click on any of them. So let me click on black screen with no sound and see what
1:17
black screen with no sound and see what
1:17
black screen with no sound and see what Netflix recommends we should do. So we
1:20
Netflix recommends we should do. So we
1:20
Netflix recommends we should do. So we have here various solutions for TVs such
1:22
have here various solutions for TVs such
1:22
have here various solutions for TVs such as Samsung and all other TVs and also we
1:26
as Samsung and all other TVs and also we
1:26
as Samsung and all other TVs and also we have for mobile. So if you are using
1:28
have for mobile. So if you are using
1:28
have for mobile. So if you are using either an Android or an iPhone or or
1:32
either an Android or an iPhone or or
1:32
either an Android or an iPhone or or Fire tablet, you should be able to find
1:34
Fire tablet, you should be able to find
1:34
Fire tablet, you should be able to find a solution here. If you are using
1:36
a solution here. If you are using
1:36
a solution here. If you are using streaming media player such as Roku,
1:38
streaming media player such as Roku,
1:38
streaming media player such as Roku, Apple TV projector, Blu-ray player, you
1:41
Apple TV projector, Blu-ray player, you
1:42
Apple TV projector, Blu-ray player, you should also be able to see the solution.
1:44
should also be able to see the solution.
1:44
should also be able to see the solution. And also we have the solution for
1:46
And also we have the solution for
1:46
And also we have the solution for computers. And for this you'll have to
1:48
computers. And for this you'll have to
1:48
computers. And for this you'll have to troubleshoot the browsers. However, if
1:51
troubleshoot the browsers. However, if
1:51
troubleshoot the browsers. However, if you're on gaming consoles, then we also
1:53
you're on gaming consoles, then we also
1:53
you're on gaming consoles, then we also have here the solutions. So, let me just
1:57
have here the solutions. So, let me just
1:57
have here the solutions. So, let me just go ahead and tackle for TV and Android
1:59
go ahead and tackle for TV and Android
1:59
go ahead and tackle for TV and Android smartphone. So, for TV, if it is a
2:02
smartphone. So, for TV, if it is a
2:02
smartphone. So, for TV, if it is a Samsung, you can take these steps. One,
2:04
Samsung, you can take these steps. One,
2:04
Samsung, you can take these steps. One, you can restart your device, then sign
2:07
you can restart your device, then sign
2:07
you can restart your device, then sign out of your Netflix account and see if
2:09
out of your Netflix account and see if
2:09
out of your Netflix account and see if it is working. If it is not working,
2:11
it is working. If it is not working,
2:11
it is working. If it is not working, then reinstall the Netflix app or
2:13
then reinstall the Netflix app or
2:13
then reinstall the Netflix app or restart your home network. And still if
2:15
restart your home network. And still if
2:15
restart your home network. And still if they can't work then you can restore
2:17
they can't work then you can restore
2:17
they can't work then you can restore your default connection settings and if
2:20
your default connection settings and if
2:20
your default connection settings and if nothing really works just you need to
2:21
nothing really works just you need to
2:21
nothing really works just you need to contact your internet service provider
2:23
contact your internet service provider
2:23
contact your internet service provider if you don't have the internet. Now for
2:26
if you don't have the internet. Now for
2:26
if you don't have the internet. Now for all the other types of TV the solution
2:28
all the other types of TV the solution
2:28
all the other types of TV the solution is more or less the same. It is
2:30
is more or less the same. It is
2:30
is more or less the same. It is recommended you restart your device and
2:32
recommended you restart your device and
2:32
recommended you restart your device and see if this problem is solved. If it is
2:34
see if this problem is solved. If it is
2:34
see if this problem is solved. If it is not solved then you might want to sign
2:36
not solved then you might want to sign
2:36
not solved then you might want to sign out of Netflix and sign in again and see
2:38
out of Netflix and sign in again and see
2:38
out of Netflix and sign in again and see if it works. However, if you still find
2:41
if it works. However, if you still find
2:41
if it works. However, if you still find a challenge, then restart your home
2:43
a challenge, then restart your home
2:43
a challenge, then restart your home network or restore your default
2:45
network or restore your default
2:45
network or restore your default connection set and should you find that
2:47
connection set and should you find that
2:47
connection set and should you find that you don't have internet, then you need
2:48
you don't have internet, then you need
2:48
you don't have internet, then you need to contact your internet service
2:50
to contact your internet service
2:50
to contact your internet service provider. So that is for TVs. However,
2:52
provider. So that is for TVs. However,
2:52
provider. So that is for TVs. However, if the problem is on mobile phones or
2:55
if the problem is on mobile phones or
2:55
if the problem is on mobile phones or tablets, then let's see recommendations
2:58
tablets, then let's see recommendations
2:58
tablets, then let's see recommendations by Netflix. So for Android phones and
3:00
by Netflix. So for Android phones and
3:00
by Netflix. So for Android phones and tablets, one thing you can do, you can
3:02
tablets, one thing you can do, you can
3:02
tablets, one thing you can do, you can turn your device off, then power it
3:05
turn your device off, then power it
3:05
turn your device off, then power it back. But if this don't work, go ahead
3:07
back. But if this don't work, go ahead
3:07
back. But if this don't work, go ahead and reinstall Netflix app and then
3:09
and reinstall Netflix app and then
3:09
and reinstall Netflix app and then install it a fresh. For iPhones or
3:12
install it a fresh. For iPhones or
3:12
install it a fresh. For iPhones or iPads, you can also restart your gadget.
3:15
iPads, you can also restart your gadget.
3:15
iPads, you can also restart your gadget. If it doesn't work, you can also
3:17
If it doesn't work, you can also
3:17
If it doesn't work, you can also reinstall that is uninstalling Netflix
3:20
reinstall that is uninstalling Netflix
3:20
reinstall that is uninstalling Netflix and then installing it a fresh. And if
3:22
and then installing it a fresh. And if
3:22
and then installing it a fresh. And if that doesn't work, then try to connect
3:24
that doesn't work, then try to connect
3:24
that doesn't work, then try to connect to TV using a video cable adapter to see
3:28
to TV using a video cable adapter to see
3:28
to TV using a video cable adapter to see if that will solve the problem. So that
3:31
if that will solve the problem. So that
3:31
if that will solve the problem. So that is it. And this is more or less the same
3:33
is it. And this is more or less the same
3:33
is it. And this is more or less the same on the others as well, even on your
3:36
on the others as well, even on your
3:36
on the others as well, even on your computers. So that's how you can solve
3:38
computers. So that's how you can solve
3:38
computers. So that's how you can solve this problem of black screen with or
3:40
this problem of black screen with or
3:40
this problem of black screen with or without sound on your Netflix account.
3:43
without sound on your Netflix account.
3:43
without sound on your Netflix account. If you have any other question, kindly
3:45
If you have any other question, kindly
3:45
If you have any other question, kindly let me know in the comment section.
3:47
let me know in the comment section.
3:47
let me know in the comment section. Otherwise, thanks for watching and let's
3:48
Otherwise, thanks for watching and let's
3:48
Otherwise, thanks for watching and let's meet in the next
