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Learn how to fix the “Netflix Says Sign Up When Trying To Sign In” issue. This video explains why Netflix may ask you to sign up instead of signing in and shows step-by-step solutions to restore your account access.
Follow this guide to log in successfully and continue streaming your favorite shows.
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Hello guys, now is your Netflix account
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Hello guys, now is your Netflix account
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Hello guys, now is your Netflix account asking you to sign up when you are
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asking you to sign up when you are
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asking you to sign up when you are trying to sign in? Then if this is the
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trying to sign in? Then if this is the
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trying to sign in? Then if this is the issue you are facing, then let me show
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issue you are facing, then let me show
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issue you are facing, then let me show you how you can solve this problem on
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you how you can solve this problem on
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you how you can solve this problem on your Netflix account. If you find this
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your Netflix account. If you find this
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your Netflix account. If you find this video helpful, I'll kindly request that
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video helpful, I'll kindly request that
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video helpful, I'll kindly request that you support me by liking the video and
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you support me by liking the video and
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you support me by liking the video and also by subscribing to this channel. All
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also by subscribing to this channel. All
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also by subscribing to this channel. All right, so the first thing you need to do
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right, so the first thing you need to do
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right, so the first thing you need to do is to go ahead and visit the official
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is to go ahead and visit the official
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is to go ahead and visit the official Netflix account and go ahead up to down
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Netflix account and go ahead up to down
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Netflix account and go ahead up to down here and choose help. So this will take
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here and choose help. So this will take
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here and choose help. So this will take you to this page and scroll down under
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you to this page and scroll down under
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you to this page and scroll down under explore topics. Then head to fix a
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explore topics. Then head to fix a
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explore topics. Then head to fix a problem. Under this choose the account
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problem. Under this choose the account
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problem. Under this choose the account issue and here choose your issue. For
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issue and here choose your issue. For
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issue and here choose your issue. For our case it is Netflix says to sign up
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our case it is Netflix says to sign up
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our case it is Netflix says to sign up when trying to sign in. So if you have
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when trying to sign in. So if you have
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when trying to sign in. So if you have been trying to sign in but instead you
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been trying to sign in but instead you
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been trying to sign in but instead you are being redirected to sign up. Here
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are being redirected to sign up. Here
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are being redirected to sign up. Here are steps you can take. Now if you are
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are steps you can take. Now if you are
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are steps you can take. Now if you are on computer, phone or tablet then you
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on computer, phone or tablet then you
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on computer, phone or tablet then you can take these steps. Go to
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can take these steps. Go to
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can take these steps. Go to netflix.com/log
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netflix.com/log
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netflix.com/log out and then sign out. This will make
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out and then sign out. This will make
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out and then sign out. This will make sure that you are signed out before you
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sure that you are signed out before you
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sure that you are signed out before you can sign in. Number two, after you have
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can sign in. Number two, after you have
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can sign in. Number two, after you have signed out, now click on sign in and
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signed out, now click on sign in and
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signed out, now click on sign in and then enter your Netflix email and
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then enter your Netflix email and
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then enter your Netflix email and password to get signed in. However, if
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password to get signed in. However, if
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password to get signed in. However, if you are on a smart TV or cable box, here
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you are on a smart TV or cable box, here
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you are on a smart TV or cable box, here are steps that you can take. If you have
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are steps that you can take. If you have
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are steps that you can take. If you have a back button, then you can take these
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a back button, then you can take these
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a back button, then you can take these steps. First, choose back until you see
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steps. First, choose back until you see
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steps. First, choose back until you see the option to sign in. Number two,
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the option to sign in. Number two,
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the option to sign in. Number two, choose sign in. And number three, enter
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choose sign in. And number three, enter
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choose sign in. And number three, enter your Netflix email and password to get
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your Netflix email and password to get
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your Netflix email and password to get signed in. However, if there isn't any
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signed in. However, if there isn't any
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signed in. However, if there isn't any back button, then you can take these
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back button, then you can take these
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back button, then you can take these steps in the Netflix app. Press this
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steps in the Netflix app. Press this
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steps in the Netflix app. Press this button in order on your remote. And
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button in order on your remote. And
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button in order on your remote. And these are up, up, down, down, left,
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these are up, up, down, down, left,
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these are up, up, down, down, left, right, left, right, up, up, up, up. and
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right, left, right, up, up, up, up. and
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right, left, right, up, up, up, up. and then choose sign out, reset or
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then choose sign out, reset or
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then choose sign out, reset or deactivate. Now once you have done this,
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deactivate. Now once you have done this,
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deactivate. Now once you have done this, you'll be signed out. Then choose sign
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you'll be signed out. Then choose sign
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you'll be signed out. Then choose sign in and enter your Netflix email and
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in and enter your Netflix email and
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in and enter your Netflix email and password. Have we told if these steps
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password. Have we told if these steps
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password. Have we told if these steps didn't work, then your account is either
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didn't work, then your account is either
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didn't work, then your account is either using a different email address or isn't
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using a different email address or isn't
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using a different email address or isn't active anymore. So for this, you need to
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active anymore. So for this, you need to
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active anymore. So for this, you need to check whether you have been charged by
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check whether you have been charged by
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check whether you have been charged by Netflix recently. So, if you have a
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Netflix recently. So, if you have a
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Netflix recently. So, if you have a charge from Netflix in the last month,
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charge from Netflix in the last month,
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charge from Netflix in the last month, then your account is still active, but
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then your account is still active, but
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then your account is still active, but it might be set up with a different
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it might be set up with a different
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it might be set up with a different email address. For this, try signing in
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email address. For this, try signing in
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email address. For this, try signing in with a different email address to see if
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with a different email address to see if
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with a different email address to see if this work. However, you have to note
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this work. However, you have to note
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this work. However, you have to note that if you can't remember the email or
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that if you can't remember the email or
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that if you can't remember the email or phone number for your Netflix account,
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phone number for your Netflix account,
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phone number for your Netflix account, then you can follow these steps provided
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then you can follow these steps provided
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then you can follow these steps provided here to troubleshoot your account.
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here to troubleshoot your account.
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here to troubleshoot your account. However, if there is no charge from
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However, if there is no charge from
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However, if there is no charge from Netflix in the last month, then your
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Netflix in the last month, then your
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Netflix in the last month, then your account might not be active anymore, you
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account might not be active anymore, you
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account might not be active anymore, you need to follow these steps to restart
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need to follow these steps to restart
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need to follow these steps to restart your account. You have also noted that
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your account. You have also noted that
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your account. You have also noted that if you have an active gift card or
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if you have an active gift card or
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if you have an active gift card or promotion on your account, you might not
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promotion on your account, you might not
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promotion on your account, you might not see recent charges from Netflix. So,
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see recent charges from Netflix. So,
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see recent charges from Netflix. So, that's how you can solve this problem.
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that's how you can solve this problem.
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that's how you can solve this problem. Netflix saying to sign up when you are
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Netflix saying to sign up when you are
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Netflix saying to sign up when you are trying to sign in. If you have any other
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trying to sign in. If you have any other
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trying to sign in. If you have any other question, kindly let me know in the
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question, kindly let me know in the
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question, kindly let me know in the comment section. Otherwise, thanks for
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comment section. Otherwise, thanks for
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comment section. Otherwise, thanks for watching and let's meet in the next