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Learn how to fix the issue where video freezes but sound keeps playing on Netflix! In this video, we’ll guide you through troubleshooting steps to solve playback glitches and get smooth video performance again. Perfect for users experiencing lag or syncing issues while streaming.
Fix Netflix video freezes and enjoy seamless streaming today!
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#Netflix #VideoFreeze #NetflixTutorial
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Hello guys. Now, if you're experiencing
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Hello guys. Now, if you're experiencing
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Hello guys. Now, if you're experiencing a problem whereby your video freezes but
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a problem whereby your video freezes but
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a problem whereby your video freezes but sound continues to play on Netflix, then
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sound continues to play on Netflix, then
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sound continues to play on Netflix, then let me show you how you can solve this
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let me show you how you can solve this
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let me show you how you can solve this problem. If you find this video helpful,
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problem. If you find this video helpful,
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problem. If you find this video helpful, I'll kindly request that you support me
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I'll kindly request that you support me
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I'll kindly request that you support me by liking the video and also by
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by liking the video and also by
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by liking the video and also by subscribing to this channel. All right,
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subscribing to this channel. All right,
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subscribing to this channel. All right, so to get started, you can go ahead and
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so to get started, you can go ahead and
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so to get started, you can go ahead and access the help page if you are logged
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access the help page if you are logged
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access the help page if you are logged into your Netflix. However, if you're
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into your Netflix. However, if you're
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into your Netflix. However, if you're not signed into your Netflix account,
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not signed into your Netflix account,
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not signed into your Netflix account, you can just go ahead and visit official
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you can just go ahead and visit official
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you can just go ahead and visit official Netflix website and then scroll down
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Netflix website and then scroll down
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Netflix website and then scroll down until you see this help center. So, go
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until you see this help center. So, go
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until you see this help center. So, go ahead and click on help center and under
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ahead and click on help center and under
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ahead and click on help center and under help center, scroll down until you see
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help center, scroll down until you see
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help center, scroll down until you see explore topics. Under this, go to fix a
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explore topics. Under this, go to fix a
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explore topics. Under this, go to fix a problem and choose error codes. Now, if
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problem and choose error codes. Now, if
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problem and choose error codes. Now, if you click on error codes here, you can
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you click on error codes here, you can
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you click on error codes here, you can see we have quite a number of errors
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see we have quite a number of errors
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see we have quite a number of errors that you might be experiencing. Go ahead
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that you might be experiencing. Go ahead
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that you might be experiencing. Go ahead and click on the first one. Netflix
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and click on the first one. Netflix
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and click on the first one. Netflix isn't working. Under this we have this
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isn't working. Under this we have this
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isn't working. Under this we have this option video freezes but sound keeps
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option video freezes but sound keeps
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option video freezes but sound keeps playing. Now if you click on this you
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playing. Now if you click on this you
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playing. Now if you click on this you can see we have various solution for
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can see we have various solution for
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can see we have various solution for various gadgets. We told if the video
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various gadgets. We told if the video
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various gadgets. We told if the video freezes on one image but the sound
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freezes on one image but the sound
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freezes on one image but the sound continues when you watch a title. It
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continues when you watch a title. It
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continues when you watch a title. It typically points to information stored
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typically points to information stored
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typically points to information stored on your device that needs to be
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on your device that needs to be
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on your device that needs to be refreshed. So the following are steps
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refreshed. So the following are steps
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refreshed. So the following are steps you can use to troubleshoot depending on
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you can use to troubleshoot depending on
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you can use to troubleshoot depending on your device. So we have solutions for
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your device. So we have solutions for
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your device. So we have solutions for Amazon Fire TV. We have uh solution for
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Amazon Fire TV. We have uh solution for
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Amazon Fire TV. We have uh solution for Android TV. We have solutions for
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Android TV. We have solutions for
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Android TV. We have solutions for PlayStation 3 Roku smart TV and all the
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PlayStation 3 Roku smart TV and all the
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PlayStation 3 Roku smart TV and all the other gadgets. You can go ahead and go
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other gadgets. You can go ahead and go
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other gadgets. You can go ahead and go under for each and every device. For
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under for each and every device. For
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under for each and every device. For instance, for a smart TV, you're told
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instance, for a smart TV, you're told
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instance, for a smart TV, you're told you need to restart your device. For
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you need to restart your device. For
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you need to restart your device. For this, just go ahead and unplug your
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this, just go ahead and unplug your
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this, just go ahead and unplug your device from the power and then press the
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device from the power and then press the
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device from the power and then press the power button on the device once and wait
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power button on the device once and wait
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power button on the device once and wait for 1 minute or leave it unplugged for 3
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for 1 minute or leave it unplugged for 3
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for 1 minute or leave it unplugged for 3 minutes instead. You can also go ahead
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minutes instead. You can also go ahead
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minutes instead. You can also go ahead and now plug your device back in and
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and now plug your device back in and
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and now plug your device back in and then turn your device on and try Netflix
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then turn your device on and try Netflix
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then turn your device on and try Netflix again. For all the other devices, you
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again. For all the other devices, you
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again. For all the other devices, you can also try the same methods. And this
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can also try the same methods. And this
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can also try the same methods. And this should be more or less the same. For
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should be more or less the same. For
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should be more or less the same. For PlayStation, you're told to delete saved
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PlayStation, you're told to delete saved
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PlayStation, you're told to delete saved game data. And we have here step-by-step
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game data. And we have here step-by-step
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game data. And we have here step-by-step process to do so. And this should be
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process to do so. And this should be
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process to do so. And this should be able to solve your problem. If you are
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able to solve your problem. If you are
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able to solve your problem. If you are on Android TV, you are also told to
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on Android TV, you are also told to
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on Android TV, you are also told to restart your TV by pressing and holding
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restart your TV by pressing and holding
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restart your TV by pressing and holding the power button on your remote until
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the power button on your remote until
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the power button on your remote until the TV restarts. Then try again opening
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the TV restarts. Then try again opening
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the TV restarts. Then try again opening Netflix. So that's how you can solve
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Netflix. So that's how you can solve
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Netflix. So that's how you can solve video freezes but sound keeps playing on
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video freezes but sound keeps playing on
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video freezes but sound keeps playing on Netflix. If you have any other question,
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Netflix. If you have any other question,
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Netflix. If you have any other question, kindly let me know in the comment
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kindly let me know in the comment
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kindly let me know in the comment section. Otherwise, thanks for watching
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section. Otherwise, thanks for watching
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section. Otherwise, thanks for watching and let's meet in the next