0:00
meanwhile at least a dozen UTEP students
0:02
have been scrambling for answers after
0:04
learning that thousands of dollars in
0:06
financial aid refund money that they
0:08
were set to receive earlier this month
0:10
was sent to an unknown bank account UTEP
0:13
says their system wasn't hacked the
0:16
university believed these students were
0:17
likely victims of a fishing attack
0:20
meaning they would have had to click on
0:21
a fraudulent email or text message and
0:24
provide personal information something
0:26
students who we talk to say that ever
0:28
happened many say they're frustrated
0:30
that they've not been given a clear
0:32
answer as to whether they'll be able to
0:34
get their refund they went through my
0:36
Outlook my email account and they said
0:39
that I in fact did not click on any
0:41
fishing scams and that there was no
0:43
suspicious logins to my UTP account
0:45
either um but they had me change my
0:48
credentials and uh the next day I
0:51
inquired with Student Business Services
0:53
again about the status of my refund and
0:55
that is when I was told that my account
1:00
many students continue to argue that
1:02
they never share their login credentials
1:04
with anybody nor do they recall opening
1:07
unfamiliar emails but utep's experts say
1:10
attackers have become very sophisticated
1:12
in making their emails appear legitimate
1:14
and warn students of the potential scams
