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is your Samsung TV screen showing those
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annoying horizontal lines that's
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frustrating but don't worry I've got you
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covered in this video I'll walk you
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through some simple troubleshooting
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steps to fix those lines and get your
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screen looking sharp again let's dive in
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and get your TV back to perfect picture
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quality in no time let's start with a
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cold boot one of the easiest and most
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effective ways to clear out any
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temporary issues on your TV without
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messing with your settings here's how
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you do it first make sure your TV is on
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then unplug it from the wall while it's
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still powered up wait for about 30
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seconds to let any leftover power drain
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after the 30 seconds plug it back in
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power it on and check if those lines are
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gone it's a simple step but it can fix a
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lot of minor display problems now let's
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move on to checking your cable
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connections turn off your TV and unplug
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any HDMI cables or other external
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devices that are connected after that
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power the TV back on and bring up the
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on-creen menu if the horizontal lines
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are gone it's a sign that the issue is
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likely with one of your external
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connections reconnect the HDMI cables
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one at a time to figure out which device
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might be causing the issue this can be
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an easy fix if a faulty cable or loose
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connection was the culprit it's also
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crucial to make sure that your TV's
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firmware is up to date outdated software
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can sometimes cause glitches including
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display problems like horizontal lines
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to check if your TV's firmware is up to
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date press the menu or home button on
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your remote then navigate to the
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settings from there go to support and
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select software update you can choose to
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enable automatic updates or manually
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check for updates for older models you
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may need to download the latest firmware
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onto a USB stick from Samsung's website
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and install it that way keeping your
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firmware current ensures your TV runs
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smoothly and helps resolve many issues
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including display problems if the lines
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are still there after trying the cold
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boot the next step is a factory reset
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this will return your TV to its original
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settings so it'll clear out any personal
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preferences or downloaded apps here's
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how to do it grab your remote press the
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menu or home button and go to settings
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from there select general and then
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privacy choose the reset option and
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you'll be asked for your PIN if you
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haven't changed it the default is
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0000 after you confirm your TV will
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restart and hopefully be free of those
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annoying horizontal lines so there you
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have it we've covered the cold boot
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cable checks firmware updates and even a
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factory reset i hope one of these
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solutions worked and your TV is now
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looking as good as new if you found this
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video helpful go ahead and hit the
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thumbs up button it really helps others
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find these solutions don't forget to
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subscribe for more easy to follow tech
2:27
fixes got any questions or did these
2:29
methods work for you drop a comment
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below i'd love to hear how it went and
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help you out if you're still having
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trouble thanks for watching and I'll see