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Getting the your account has been locked Microsoft error?
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Here are 4 ways you can fix it.
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This is The Windows Club. Microsoft states that it locks
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a user account when it notices some unusual activity that might violate its terms of use.
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These activities may include sending unsolicited promotional or commercial
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content, sending unwanted or harmful code or software, tricking or spoofing emails, etc.
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However, Microsoft also states that not all accounts are locked for such reasons.
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Here we have shown how to fix this issue. Let’s get started.
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Method No 1: The first thing you can do is unlock
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your Microsoft account with a security code. This applies if you see a ‘Next‘
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button within the error prompt window. Click on the Next button and enter a phone number
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to receive an online security code. You can use any phone number that can receive text messages.
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The number need not be associated with your Microsoft account.
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Then click on the Send code link. You’ll soon receive a security code. Enter the
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access code in the corresponding field. Make sure to enter the code in the message
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body, not in the header. Click on the Submit button to unlock your account.
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Method 2: The error may appear if your ex-employer
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had enabled Office 365 on your personal device. In such a case, after you leave the organization,
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your license is revoked, so you can’t use your work account to access Microsoft
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365 apps on your personal device. However, the error prompt appears if
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the information related to your work account is still available on your
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device (the same applies to a school account). To completely remove this information,
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you must manually completely uninstall Office from your device. You can also use the Microsoft
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Office Uninstaller Tool for this purpose. Once you’ve uninstalled Office, reinstall
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Microsoft 365 on your Windows device. This should resolve the issue and allow
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you to sign in to Microsoft 365 apps without any error prompts.
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Method 3: If you see this error
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while trying to sign in to Microsoft Azure or Microsoft 365, contact the global admin of your
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talent to check if you’re allowed to sign in. If not, request him to reset your password or
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your sign-in status (from allowed to blocked and then back to allowed).
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If you’re the admin, get in touch with the Azure Data Protection team.
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They’ll help you with unlocking your account. If this is your Azure AD account, you may use
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self-service password reset to unblock yourself with no administrator or help desk involvement.
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Method 4: If nothing works,
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contact Microsoft using Global Customer Service
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phone numbers or using the account reinstatement form.
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Once Microsoft receives your information, a ticket will be assigned to you.
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Then a Microsoft customer service representative will get in touch with you via email to give you
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status updates, request more information, or guide you on how to unlock the account.
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So, that’s it. Subscribe to The Windows Club for all
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your tech solutions related to Windows. Thanks for watching.
