What is the Management Control Function?
https://thebusinessprofessor.com/en_US/management-leadership-organizational-behavior/what-is-the-controlling-function-of-management
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What is the control function of management? Well, simply put, controlling or
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the control function of management is to influence how the organization goes
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about meeting its goals and objectives through the adherence to standards. So
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basically a manager who is undertaking the controlling function is monitoring and evaluating the conduct of individuals, groups, and units collectively to make certain
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that in their activities, their operational activities, they're not deviating from the
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pre-established standards. So, the controlling function generally consists of multiple steps. One, that is establishing performance standards, goals, and objectives that need to be met as
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part of the overall organizational goals and objectives. Then you establish performance metrics to determine the progress in accomplishing those goals through the individual activities
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You'll use various indicators throughout. Leading indicators are ones that are predetermined milestones or metrics that can identify where you need to be at a certain point in time
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Pacing indicators are those that measure along with actual activity and performance And lagging indicators are metrics or evidence that presents itself after the fact to
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determine whether activities were successful in meeting the objective goals or standards for the activity. Now once you establish these performance metrics
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then you compare the results of the various activities subjects to these
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standards against the objective criteria for those standards or the goals and
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objectives themselves that you were trying to accomplish by virtue of the
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activity to see what deviations there are. Were there any activities that did
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not fulfill any goals or objectives? Were there activities that were not carried
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out pursuant to the standards set for those activities? If you can identify
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those, then you can go back after the fact and take corrective action. So there
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is a continuous feedback loop that allows you to modify the process
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continuously throughout and this thus improves process quality. So this is the
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controlling function of management. Some of the more popular approaches to controlling function is the balance scorecard for one or the management by
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objective approach incorporates detailed control mechanisms. So this is the controlling function of management
#Management
#Business Services
#Quality Control & Tracking


