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This video is part of our professional development series focused on career paths, networking, resume and cover letter, interviewing, and performing in the organization. This series compliments our business and law lecture series.
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Jason Mance Gordon
The Business Professor
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Okay, continuing on on the series of fit and moving up in the organization, I want to give
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you some tips and techniques on when you're interacting or addressing others
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So to start with, always begin with the last name, Mr. or Mrs. so and so or their appropriate
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professional title, doctor so and so or whatever. It shows respect
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Once you're invited though, however, to use or address them by their first name, if you
0:29
are, do so. If you are invited, do not go back to the last name or formal salutation just for the
0:37
fact that again they've invited you in to bring you closer and then not taking them
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up on that again creates distance again so you don't want to do that
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Saying yes sir and yes ma'am in situations where you're instead of yes or no, that's
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a very positive thing particularly in the south. In some places people may not appreciate it or deem it offensive Generally they let you know one time or please don call me sir please don call me ma But in that situation don anymore
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But it's not a bad idea, particularly if you're in the southeast of the United States, to
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err on the side of caution and do that. It's generally just a common mannerism that people often times appreciate
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Golden rule, treat others the way you want to be treated. Don't judge people based on their position
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Don't cast value judgments on people for any reason at all really
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Try to treat people equally. Treat people with respect. You never know who will be your boss one day
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I've heard situations where individuals were hired and within five years they had to fire
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the person that hired them. You never know who will be your equal or who will be your boss one day
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That a good approach to take Never be patronizing or condescending because again that will come back on you Treat all people with respect even subordinates who may be not totally agreeable with you
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Always show full engagement in your conversations with others. Do not room surf
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Too many people do that when you're trying to speak to them. They're constantly looking around over your head looking to others to who they believe
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they should be talking to. That's one of the rudest and biggest turn offs ever
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And personally, it's an incredibly big pet peeve. I take it personally offensive
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While I know in my mind I shouldn't, it's something that can be extremely offensive
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to others and just err on the side of caution and don't do it
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If you need to break away from the conversation do so professionally but don simply look around the room like that while people are talking to you Engage with them have the conversation that you in if you need to converse with others
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in the conversation and move on. Then lastly, avoid topics of uncertainty
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Religion, politics, sex are the ones on the table but also be careful about sports
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The wrong comments at the wrong time can really be offensive to folks
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Psychological studies have shown that people who root for other teams, especially rival
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teams, actively wish failure on the supporters of the other teams. That's not something you want to bring into the workplace
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It's categorizing yourself. stay away from that but particularly with your with your peers okay
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#Career Resources & Planning
#Etiquette