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How to give Agents ability to see other Agents status without using Omni Supervisor in Salesforce?
May 26, 2022
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To give Agents ability to see other Agents status without using Omni-Supervisor in Salesforce, report on User Presence entity can be used.
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#Software
#Business & Productivity Software
#Internet Software
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2025-12-11 07:43:02
