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Differentiate Salesforce Experience Cloud Guest User Cases

Nov 20, 2023
To determine the Salesforce Experience Cloud Guest User Cases created from the Contact Support Form, we can create a checkbox data type field and set the value to true from the Global Action used to create the Case records. Blog Post: https://www.infallibletechie.com/2023/11/how-to-differentiate-salesforce-experience-cloud-guest-user-cases-created-from-contact-support-form.html
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