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Detect Page Load for Salesforce Messaging for Web
May 1, 2025
onEmbeddedMessagingConversationOpened event can be listened to detect or check whether page occurred for the Salesforce Messaging for Web.
Blog Post:
https://www.infallibletechie.com/2025/04/detect-page-load-for-salesforce-messaging-for-web.html
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0:04
hello everyone in this video we are
0:07
going to see how to detect page load for
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sales for Salesforce messaging for web
0:13
implementation if you are making use of
0:15
Salesforce messaging for web feature in
0:18
your site and then if you wanted to
0:21
detect whether the page got loaded or
0:24
whether the users navigated from one
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page to another then we can track that
0:30
with the help of on embedded messaging
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conversation opened event
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this on embedded messaging conversation
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opened event will be triggered or
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invoked whenever the users loads the
0:44
page or whenever they navigate from one
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page to another
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page i am making use of window addevent
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listener for this on embedded messaging
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conversation opened event i have added
1:00
console.log statements just for this
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demo you can make use of this code as a
1:05
reference and then you should be able to
1:07
achieve your use case where you wanted
1:09
to track or detect page navigation or
1:13
page load in Salesforce messaging for
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web
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feature you should add this code snippet
1:20
along with the embedded service
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deployment code snippet which we get it
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from the Salesforce setup
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i have added Salesforce
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article using which you will be able to
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get more information about this
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particular event and also the other
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events that are available
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uh for Salesforce for
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messaging for web events so if you
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wanted to explore other events that is
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available for uh Salesforce for
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Salesforce messaging for web then you
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can make use of this
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article let's look at a demo
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this is a
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page it is ending with MAW the path is
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MAW if I click this open new page then
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it navigates to another page m A W new
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page so let me start the messaging
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session
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so
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here I'm going to say
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test so when I navigate to another
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page I'm able to see start conversation
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opened and this is the page here i'm
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going to say demo
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if I navigate back then the page reloads
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or loads again so I should see it is
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loading from this particular page
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location if I open this one then it
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navigates to this page and it
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loads if I go back it is loading from
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this
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particular page so you should be able to
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make use
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of on embedded messaging conversation
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opened event to listen to the page loads
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and then you should be able to track it
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this is the code which is used in my uh
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first initial page
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so this is where I have added this uh
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code snippet for
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uh event listener same code is used here
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the only change is I'm not using this
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anchor
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tag please check the video description
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in the video description I have given my
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blog post from the blog post you should
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be able to get the sample code which is
4:01
referenced in this video and also a
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screenshot where I have given how to and
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where to add this code snippet along
4:09
with your Salesforce embedded service
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deployment code snippet from the
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Salesforce
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setup as I said earlier you can also
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make use of this Salesforce article for
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all additional events that are available
4:23
in Salesforce messaging for web feature
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i hope it was
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helpful thank you for watching
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