Salesforce Survey
Create Case in Salesforce based on Survey Rating
Blog Post: https://www.infallibletechie.com/2022/10/create-case-in-salesforce-when-the-survey-rating-is-less-than-or-equal-to-3.html
Unable to Generate Salesforce Survey Link for External Users
Blog Post: https://www.infallibletechie.com/2023/08/unable-to-generate-salesforce-survey-link-for-external-users.html
Survey for Salesforce Messaging for In App and Web
In the "Automated Responses" section of the Messaging Channel, use an Auto-Response Messaging Component with Web Page format for "End Conversation" to send a Survey link to the visitors when the session is ended for Salesforce Messaging for In-App and Web