Salesforce Flow to create Swarm Request using Slack for Service
Blog Post: https://www.infallibletechie.com/2022/10/sample-salesforce-flow-to-create-swarm-request-using-slack-for-service.html
Post Slack Message from Salesforce Flow
Blog Post: https://www.infallibletechie.com/2022/10/how-to-post-slack-message-from-salesforce-flow.html
Authenticate Service Cloud for Slack Salesforce App
Blog Post: https://www.infallibletechie.com/2022/10/how-to-authenticate-service-cloud-for-slack-salesforce-app.html
Revoke or Delete Slack Authentication to re authenticate in Salesforce
Blog Post: https://www.infallibletechie.com/2022/10/how-to-delete-slack-authentication-to-re-authenticate-in-salesforce.html
Post Slack Message from Salesforce Record Triggered Flow
Salesforce Record-Triggered Flow can be used to Post Slack Message when a record is created or updated. Blog Post: https://www.infallibletechie.com/2023/06/how-to-post-slack-message-from-salesforce-flow-when-a-record-is-created-or-updated.html
Get the Slack Channel Id
Using Get channel details option, we can easily get the Slack Channel Id. Blog Post: https://www.infallibletechie.com/2023/06/how-to-get-slack-channel-id.html
Send Direct Slack Notification from Salesforce Flow
Set the User Id on the "Slack Conversation ID" to send direct Slack Notifications from the Salesforce Flow. Blog Post: https://www.infallibletechie.com/2023/10/send-direct-slack-notification-from-salesforce-flow.html
Get Slack User Id from Salesforce
Slack User ID can be found in "Slack User Mappings". Use the following steps to fetch the Slack User Id from Salesforce. Blog Post: https://www.infallibletechie.com/2023/10/how-to-get-slack-user-id-from-salesforce.html
Create Salesforce Case record from Slack
Blog Post: https://www.infallibletechie.com/2025/09/create-salesforce-case-record-from-slack.html