Automatically End Salesforce Enhanced Chat Sessions with Opt Out Keywords
Blog Post: https://www.infallibletechie.com/2025/09/how-to-automatically-end-salesforce-enhanced-chat-sessions-with-opt-out-keywords.html
Show Messaging Session History in Salesforce Enhanced Chat for Authenticated Users
Blog Post: https://www.infallibletechie.com/2025/09/how-to-show-messaging-session-history-in-salesforce-enhanced-chat-for-authenticated-users.html
Use Salesforce Agentforce Context Variables to greet Customers by Name
Blog Post: https://www.infallibletechie.com/2025/09/personalize-customer-greetings-in-salesforce-agentforce-use-context-variables-to-greet-customers-by-name.html
Send a custom Agent Welcome Message in Salesforce Enhanced Channel
Blog Post: https://www.infallibletechie.com/2025/10/send-a-custom-agent-welcome-message-in-salesforce-enhanced-channel.html
Salesforce Enhanced Chat v2: The Easy Step by Step Guide to Switch
Blog Post: https://www.infallibletechie.com/2025/10/salesforce-enhanced-chat-v2-the-easy-step-by-step-guide-to-switch.html
Auto-Start Salesforce Enhanced Chat with Custom or Static Messages
Blog Post: https://www.infallibletechie.com/2025/10/auto-start-salesforce-enhanced-chat-with-custom-or-static-messages.html
Fetch Salesforce Conversation Entries using Conversation Data API
Blog Post: https://www.infallibletechie.com/2025/11/fetch-salesforce-conversation-entries-using-conversation-data-api.html
Bulk Delete Salesforce Messaging Users and Related Data via the Conversation Data API
How to Mass Delete Salesforce Messaging Users and Related Data via the Conversation Data API?
Auto-Start Salesforce Agentforce Service Agent with Custom Messages in Enhanced Chat
Blog Post: https://www.infallibletechie.com/2025/11/auto-start-salesforce-agentforce-service-agent-with-custom-messages-in-enhanced-chat.html
How to Customize Salesforce Messaging Transfer and Conference Destinations?
Blog Post: https://www.infallibletechie.com/2025/12/how-to-customize-salesforce-messaging-transfer-and-conference-destinations.html
How to implement Salesforce Enhanced Chat v2 Inline Mode?
Blog Post: https://www.infallibletechie.com/2025/12/how-to-implement-salesforce-enhanced-chat-v2-inline-mode.html
Salesforce Enhanced Chat v2 Inline Mode in Experience Cloud Site
Blog Post: https://www.infallibletechie.com/2026/01/salesforce-enhanced-chat-v2-inline-mode-in-experience-cloud-site.html