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After slipping behind the competition
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who introduced luxurious private access
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areas for their sweet guests a while
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ago, Princess Cruisers are finally
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trying to catch up with the launch of
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Sanctuary Collection on their new 4,300
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passenger Sphere class ships, Sun
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Princess and Star Princess. Having tried
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all those other line premium areas, I
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was eager to try theirs to compare. So,
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I booked a seven night Mediterranean
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cruise on some Princess to find out how
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it stacks up. This is what I found. good
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and sorry to say not so good. Welcome
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aboard. I'm Gary Benbridge and as always
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to ensure an unbiased and balanced
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review, I booked to pay for the cruise
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at the going rate through my usual
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travel agent. I will discuss later about
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what it actually cost me. It didn't come
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cheap and also if I think it's worth it,
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especially versus what that fair could
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have bought me on other lines. But
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first, let me explain what the Princess
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Sanctuary collection is and is not.
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First of all, it's only offered on their
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sphere class ships, Sun Princess and
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Star Princess. It aims to match and
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compete with premium spaces on other
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lines like Celebrity Retreat, Kunard
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Grills, Norwegian Haven, MSE Yacht Club,
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and the Caribbean Royal Suites
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Experience. Secondly, there are three
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cabin types aimed at different cruiser
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budgets included in that Sanctuary
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collection. There's 80 suites, 123 mini
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suites, and 12 premium deluxe balcony
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cabins. Now unlike Norwegian Haven and
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MSE Yach Club, the Sanctuary Collection
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is not a ship within a ship because the
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cabins and the venues are not all in one
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dedicated area behind a controlled
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access door. There are a collection of
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restricted access VIP firstass venues
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spread around the ship as you will hear.
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Now, to test everything out, I booked an
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S4 Vista Suite because there are some
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differences in the Sanctuary Collection
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areas that you can access and the perks
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based on whether you're in a full suite
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or a mini suite or premium balcony. Now,
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I counted five venues or perks,
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including one that I found added a lot
2:00
to my cruise as this new ship class has
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a big floor, and this perk got around
2:05
that. More on that later. So, what
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exactly are the venues and perks? I have
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to admit my first impression arriving at
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the port was not great because there was
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no priority imbarcation unlike say MSE
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yacht club there was no dedicated
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luggage drop point. There was no fast
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track through security. There was no
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dedicated check-in area and there was no
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escort onto the ship and into the
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lounge. Now many of the other lines with
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premium offerings do some or all of this
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as well. My check-in was though fast
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thanks to Princess getting us to do much
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of the check-in via their app. So it did
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make the process rather speedy. What
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they did have though was priority
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disembarkation. Sanctuary Club
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disembarkation started just 5 minutes
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after self disembark. So I was able to
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get off the ship at about 5 7 in the
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morning to collect my luggage and I was
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actually then one of the first in the
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taxi line. And so that meant I could
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book an early flight home from Naples.
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After embarking the ship, I headed to
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the signature suite lounge which only
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those in a full suite have access to.
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It's a two-level lounge on deck 15 and
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deck 16 at the rear. Now, before going,
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I'd seen that all sanctuary collection
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venues were at the rear of the ship. And
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I recommend that like me, bear this in
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mind when booking a cabin location and
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deck. Now, I chose 15631,
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which meant I was just a few doors down
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from the lounge. And as you will hear
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shortly, it's really easy to access
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other venues, too, if you're at the rear
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of the ship. This is a big ship and many
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of the sanctuary collection cabins were
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a good walk, several decks or elevator
3:37
rides away. The lounge has incredible
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views thanks to the two-level windows
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over the wake of the ship. Beautiful
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views. It was quiet during the cruise
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itself, which made it a good escape from
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the bustle and noise in the public areas
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and the pool decks on this busy mega
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ship. The lounge was open from 7:00 in
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the morning until 10:00 p.m. at night.
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This is different to the Sweet Concier
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lounge on other Princess ships like Sky
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Princess that was on just three weeks
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before this. That lounge was open 24
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hours. Now, some Princess regulars were
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unhappy with this time difference
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because they missed going in at any time
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to make a coffee or relax there. I think
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it could be because the coffee machines
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on some Princess were barista style and
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not the self-s serve machines that they
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had on Sky Princess. The lounge has a
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concierge available from 7:00 in the
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morning till 8:30 p.m. at night who
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could sort out dining excursions, answer
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questions, and deal if any issues arose.
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There was a bar with that coffee machine
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I mentioned. There were snacks relevant
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to the time of the day. Not enough for a
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whole meal, but it was really handy for
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snacking. The crew were so helpful. They
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would remember my drinks, like I had
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decaf coffee with cold skin milk. They
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brought these little chocolate balls I
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loved even when they weren't out at
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whatever time of the day I was there.
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They also had special events in there.
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There was a happy hour between 5 and 7
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at night with a pianist playing. Uh
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there was an office reception one night
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as well. The next venue I want to cover
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is one that all sanctuary collection
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cabins had access to, the dedicated
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restaurant. The sanctuary restaurant is
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on deck 8 again at the rear of the ship.
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It's a large venue because a total of
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215 sanctuary collection cabins have to
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dine in there. The restaurant is stacked
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above the two other main dining rooms
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for non-sactory collection guests. Now,
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this stack location of the main dining
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rooms is really important and I will
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explain why shortly. I liked that the
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restaurant was open for imbulcation day
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lunch. So, it was great to head there
5:33
and avoid the crush and busy informal
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dining venues on the pool deck, the
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outside prominard deck, and in the
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buffet, which is called the ery on the
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ships. I also liked, of course, that
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it's anytime dining in the evenings. I'd
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really liked that they tried to seat
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guests at the same table or at least in
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the same section for every single meal.
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I had the same serving team. I got to
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know them really well. They got to know
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me really well. They were soon
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personalizing my service. It absolutely
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elevated the experience. I liked it was
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open every day for breakfast from 7:00
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to 9:30 a.m. On C days, it was open for
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lunch for a couple of hours and then in
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dinner it was open from 5:30 to 900 p.m.
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So, what was more mixed about the
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restaurant? Well, unlike the competition
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like Celebrity Retreat, Lumini, Kunard
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Grill's restaurants, MSE Yacht Club
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restaurants, and even Royal Caribbean's
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Coastal Kitchen, which have dedicated
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menus and dedicated kitchens. This
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doesn't seem to be the case for the
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sanctuary restaurant. Now, as I
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mentioned, the main dining rooms are
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stacked above each other and appear to
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use the same kitchen and broadly serve
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the same menu in all of them. Now,
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comparing the dinner menus, most nights
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it was 90 to 95% the same as in the
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other main dining rooms each evening.
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But there were three key differences
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that I noted. First of all, the grades
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or cuts of meats. For example, when the
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sanctuary menu had ribeye steak, the
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other dining rooms had grilled flat iron
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beef steak. Second, in the Princess
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favorites that are available every
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night, there was a carving trolley with
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slow roasted pryan rib and beef filt
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minyong as options, which others did not
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have. And third, the other main dining
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room had upcharge items. So, if they did
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want that fil minyong I mentioned, there
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was a $24 charge. If they wanted surf
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and turf that we had one night, it was a
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$34 upcharge. So there is some elevation
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of the menu but not as much as on the
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other lines based on my experience to
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date. Now let me talk about the
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Sanctuary Club which is also available
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to all Sanctuary collection cabins. This
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is an exclusive pool deck up on deck 18
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again at the rear a couple of decks
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above the signature suite lounge. It can
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be accessed in two different ways. First
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of all, via a glass sided elevator which
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runs in fact from deck 8 where there's
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an infinity swimming pool and bar right
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up to deck 18. The lift door on deck 15
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and 16 is right next to the sanctuary
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lounge entrances. So, it's really handy
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for me. It was also ideal because that
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lift was just a couple of doors down
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from my cabin again that I'd booked at
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the rear of the ship. Now, the second
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access is via the rear staircase on deck
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18. So, if you're staying midship,
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that's the easiest way to get there. The
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Sanctuary Club deck is adult only with
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only 16 and above allowed. So, if you're
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traveling in Sanctuary Collection with
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kids, they cannot use the deck. The deck
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itself is great with a decent sized
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pool, many plush lounges, these funky
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sort of dayb beds, lots of seating
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areas. I've seen some reviewers saying
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that there was limited shaded areas, but
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I found it was okay and I could always
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get a covered spot in the shade. There's
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a bar, but there's so many way to
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surround. I found there was always
8:44
someone on hand to take my order. They
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have a really popular gimmick in the
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afternoon up here. It's a champagne wall
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where you ring a bell and a hand will
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pop through the foliage with a glass of
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champagne. They laid on a small buffet
9:00
lunch on sea days which was
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Mediterranean themed on my cruise. But
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every day there was a relatively small
9:05
menu that you could also order food
9:06
from. It included items like shikuteri,
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chicken wraps, burger, hot dogs, fruit
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and salads. I really like that the food
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comes kind of bento box style. So for
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example, I had a niswah salad. It was
9:18
slightly deconstructed and the serving
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and the bento box format made it feel a
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little bit more elevated, a little bit
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more premium. There was also really
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spacious cabanister book. They were
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looked pretty costly. They're about $500
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a day to higher. They also ran a couple
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of special events on this deck every
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day. There was a fitness class every
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morning at 8:00 a.m. with yoga stretch
9:38
or a fitness workout. They had a DJ
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playing on imbarcation afternoon and on
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the final sea day, one of the groups
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around the ship called Duo Blesimo, they
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played up here for an hour. It was very,
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very quiet on port days. Got a bit
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crowded on sea days, although I could
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still find a place to sit even when it
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was packed. Those are all the venues.
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But what about other key perks? The full
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Princess Premier package is included in
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all sanctuary collection cabin fairs.
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While I'd really like the perk, there
10:09
was that one that made the cruise on
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this new sphere class ship significantly
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better because of a limitation of these
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ships. More on that shortly. First,
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what's included in that premier package?
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Unlimited premium drinks, bottled water,
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coffee, including cocktails up to $20
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each. I also noted that the wine list
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had better wines for premier versus plus
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packages, too. unlimited special dining,
10:33
which is great because unlike the other
10:35
classes of Princess ships with just
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three, there are seven special a
10:38
restaurants on these ships. So, lots of
10:41
options and chances to use that perk.
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The premier package allows up to four
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devices connected to Medallion Net
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Wi-Fi. It was not actually brilliant for
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some tasks like uploading files. I tried
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to run a live stream, it didn't really
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work. Unlimited casual dining is
10:56
included. So that means Alfredo's the
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fantastic pizza restaurant and Ali's
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Irish pub. Also you could have unlimited
11:03
premium desserts, those fancy looking
11:06
sundaes. Premier also covers crew
11:08
gratuitities or fitness classes. Now
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that's a good perk if you do classes
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because the classes cost $30 plus
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service charge if you're buying them at
11:16
hawk. It include a photo package with
11:18
unlimited digital pictures the
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photographers take of you and three
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prints were included. It also enters you
11:25
into princess prizes. So when you return
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to your cabin when the casino's open, it
11:29
enters you into a prize drawer for items
11:31
like onboard credit, discount
11:32
certificates, flowers, and so on. And it
11:34
displays on the cabin screen if you've
11:36
won something. I never won anything.
11:38
Now, the last perk is important for
11:40
these sphere class ships. This is the
11:42
reserved seating for production show
11:44
nights. Princess Arena Theater can only
11:46
hold just under a,000 people, but
11:48
there's at least 4,300 and upwards if
11:51
there's kids on the ship. So, it can be
11:53
really hard to get into the shows.
11:55
Friends of mine went on Sun Princess and
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never got to see a production show and
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other people I know only saw them by
12:01
going an hour before the show started.
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Now, I was able to get a seat within the
12:05
reserve section and they held reserve
12:07
seating until just before the show
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starts. Probably about a quarter of the
12:11
theater was reserved. So, based on all
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of those venues and perks, what did I
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think was good and what was less good?
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First, it is way better than any of the
12:21
other Princess ships premium and suite
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setups. The lounge is a dramatic
12:26
improvement on the small, dark inside
12:29
one on ships like Sky Princess. The
12:31
restaurant is a dedicated one, not just
12:33
a reserve collection space carved out of
12:35
one of the main dining rooms. Of course,
12:37
it has a deck, which the others don't
12:39
have, and includes Premier Plus, which
12:41
the others don't include. Secondly, it
12:44
did feel up market and was a important
12:46
escape and restbite from what are very
12:48
busy and can be very noisy ships. Third,
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for people that want to tap into all
12:53
that big mega ship offers like white
12:57
horse bars, restaurants, shows, music,
12:59
packed daily program events that run
13:01
late into the night. That's all there
13:03
outside the sanctuary collection bubble.
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What is less good as it's not a ship
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within a ship as some lines have and in
13:10
some areas it's not as elevated as a
13:11
competition particularly with dining.
13:14
Others of course have things like
13:15
butlers added touches like daily canopes
13:17
evening sweet treats at bedtime that
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didn't exist on here. So did I think
13:22
this is worth the money? Especially what
13:24
I could get with that fair level
13:27
elsewhere. My seven night sunr cruise in
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that S4 Vista cabin cost a total of
13:32
$9,400. That's £6,970 for two people.
13:38
at about £1,000 a night. So, it's really
13:40
costly. For me personally, I didn't
13:43
think it was worth it because
13:44
personally, I don't want all the
13:46
benefits of being on a big ship. I would
13:48
much rather use that money to go on a
13:50
smaller ship experience because things
13:51
like all that choice, the big production
13:53
shows are way less important for me when
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cruising. I'm not looking for a busy
13:57
packed daily program, lots going on. And
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for that fair and less I could cruise on
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lines like Seaborn, Silver Sea, Crystal,
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Explore Journeys, Regent, Viking, those
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kind of small ship experiences. And on
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those I feel the service and dining is a
14:10
bit more elevated, which is actually
14:12
higher on my wish list. But if you want
14:15
luxury with big ship choices, this I
14:18
think would absolutely work for sure.
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Now, if you're one of those, join me
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over in this video where I dive into the
14:23
Princess Sphere class ships and talk
14:24
about what it looks like, the good and
14:26
the less good about that ship, cuz you
14:28
need to know that. See you over there.