On luxury cruise lines I have been on recently I came across and experienced things that I really did not think I would when paying as much for one day as a cruise costs on most other lines. Here is what they were and why. Are you as surprised as I am by these?
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00:00 Start
00:01 Chair Hogs
00:56 Cabin Issues
02:40 Group Issues
04:01 Behaviour Issues
05:29 Late Issues
06:25 Laundry Issues
07:06 Nickel & Diming Issues
08:18 Entertainment Issues
09:40 Dining Issues
Show More Show Less View Video Transcript
0:00
on the first morning of my recent Ultra
0:02
Luxury cruise on region Seven Seas I
0:05
discovered that even passages paying
0:08
huge amounts of money also play the
0:10
annoying chair hogging game all the
0:13
prime locations had flip-flops books or
0:15
bags reserving them before breakfast
0:18
when I returned from excursions hours
0:21
later most was still unused and reserved
0:24
so even on Ultra Luxury lines the crew
0:27
appear reluctant to confront those pesky
0:30
chair Hogs by the way if you're new here
0:32
welcome aboard I'm Gary bembridge and
0:34
this is another of my cruising tips for
0:36
travelers when an Ultra Luxury Cruise
0:38
costs as much for one day as an entire
0:42
week-long cruise on lines like Carnival
0:44
or Caribbean Princess Holland America I
0:47
expected everything to be way better now
0:50
while many many things are these things
0:53
are about to talk about are not the
0:55
biggest Revelation I had going on an
0:57
Ultra Luxury Cruise was that there in
1:00
addition to chair Hogs are still bad
1:02
cabins despite paying a lot of money on
1:05
Seaborn last October for example I'd
1:08
booked very late and because it was so
1:10
costly I booked an entry-level grade
1:12
Veranda Suite towards the front of the
1:14
ship this was a cruise of the Greek
1:16
Islands and it was therefore mostly
1:19
tender ports every morning around five
1:22
o'clock five o'clock AM I'd get the
1:25
rattling of the anchor chains and the
1:27
noise of the tenders being lowered
1:29
waking me up most mornings when I went
1:32
on Silver sea Silver Cloud and booked a
1:35
relatively inexpensive Ocean View cabin
1:37
underneath me there was constant
1:40
clunking from some sort of Machinery
1:41
whirring away underneath me I've also
1:44
noticed that Ultra Luxury doesn't
1:47
necessarily mean the cabins have better
1:50
soundproofing if I'm underneath the pool
1:53
deck I still hear the scraping of chairs
1:55
if I'm next to the laundry I still hear
1:57
the noise of the machines and if the
2:00
next door neighbor plays their
2:02
television really loudly I can hear that
2:04
too so now the same cabin Choice the
2:07
rules apply whether I'm going on Ultra
2:09
Luxury or not I make sure I choose one
2:11
with cabins on either side
2:13
above and below and opposite so the
2:16
least chance of noise from Rowdy venues
2:19
or pool decks whatever ruining my trip
2:21
and of course always with no
2:23
interconnecting door to the next cabin
2:24
it still applies if you're going Ultra
2:26
Luxury I expected when paying for an
2:29
Ultra Luxury Cruise every single cabin
2:32
was going to be super quiet and as I've
2:34
told you I found that isn't the case no
2:37
matter what line I'm going on I have no
2:39
idea if there's going to be a big
2:41
organized group on board the problem
2:43
with a large group is they can change
2:45
the whole vibe of the ship especially
2:48
when they are a large proportion of
2:50
passengers Ultra Luxury lines I
2:53
discovered have groups too when I went
2:56
on that Seabourn Cruise in the Greek
2:58
Islands there were around 100 travel
3:00
agents on board on some sort of
3:03
familiarization trip that's over one
3:05
third of the ship they were very
3:07
different to the normal Seabourn
3:09
passengers they were drinking much more
3:12
parting and going a little bit crazy
3:13
crazy but the bigger problem was that
3:17
some venues were then closed off for
3:19
their events like cocktail parties or
3:21
presentations which on a small luxury
3:24
ship is an issue and you don't have that
3:25
many venues on my recent region Seven
3:28
Seas cruise in the Caribbean they're
3:30
around 170 people from Forbes at a
3:33
conference on board which meant that 35
3:35
percent of the ship was this group and
3:38
it changed their atmosphere a bit some
3:40
venues again were closed for events and
3:42
it affected some activities so for
3:44
example the captain's welcome party had
3:47
fewer than 110 DS when traditionally
3:50
it's a big important buzzing event my
3:53
mother always said that money doesn't
3:55
buy you manners and besides chair
3:58
Hoggers I experienced some of the same
4:00
bad passenger behavior that I see on
4:03
other lines on Ultra Luxury lines too
4:06
some passengers still reserved seats in
4:09
the theater they ambled late to theater
4:11
performances that waved at each other
4:13
flash their phones to show where they
4:16
were sitting during the show and they
4:18
still chatted away throughout so
4:20
disrespectful to the cast and other
4:22
guests it happened on here too I'm a
4:26
recent region 70s Navigator Cruise in
4:28
the library for example they had to have
4:30
reminders telling people that the
4:32
newspapers weren't to be removed and
4:34
taken away
4:36
they also had to have some of the most
4:38
Draconian rules I've ever seen for
4:40
smoking too if you didn't smoke in the
4:42
allocated areas or you smoked in your
4:44
cabin the rule said in the daily program
4:47
you'll be thrown off the ship with no
4:49
compensation one Behavior which drives
4:52
me crazy on cruises is when passengers
4:55
on excursions hold everyone else up by
4:59
being late for the meet up times on an
5:01
Excursion to Barbados speech on my
5:03
recent Ultra Luxury Cruise one couple
5:05
held up the whole tour because they
5:07
decided to go on one last swim in the
5:10
sea just as we would you to be packing
5:11
up and meeting to return to the ship
5:13
they expected us all to wait for them
5:15
this actually meant that we ended up
5:17
leaving late and we missed lunch because
5:19
by the time I got back to the ship it
5:21
was over bad behavior by some happens at
5:25
all levels of cruising as I've
5:27
discovered something that I've
5:28
experienced even on the most luxurious
5:30
of lines is that the captain will not
5:33
hold the ship just because you've paid
5:35
so much more when I was in Sid Martin
5:38
again on that region trip just before 3
5:40
P.M departure the captain came across
5:43
and announced that we would be leaving
5:44
on time because we needed to be in Miami
5:47
by a certain time for our slot and we
5:49
would be leaving without two passengers
5:51
who'd gone self touring and hadn't got
5:54
back to the ship in time so remember the
5:57
ship will not wait no matter what you
6:00
pay that's something I also discovered
6:02
now here's an interesting story in 2016
6:04
Seabourn Encore was unveiled to the
6:07
world as a new scholarship with
6:09
Interiors designed by Adam tihani now he
6:12
decided that Ultra Luxury passengers
6:14
wouldn't need such kind of common things
6:16
as a guest laundromat because they would
6:18
surely be sending their finery off for
6:21
the cruise line laundry service
6:23
now this actually caused a huge outcry
6:26
on its maiden voyage to Singapore where
6:28
they held a naming ceremony the
6:30
passengers were so upset that by the
6:32
time it arrived into Port Seabourn had
6:35
arranged to convert some of the offices
6:37
into a guest laundromat now unlike many
6:41
Resort lines including Royal Caribbean
6:43
and Norwegian and premium lines like say
6:45
princess
6:46
every Ultra Luxury ship that I've been
6:49
on actually has guest laundromats and
6:52
some of those don't so even the most
6:54
luxurious passengers light up Penny
6:56
pinch or perhaps simply have more
6:58
control that's another thing that I
7:00
discovered speaking of penny pinching
7:02
one of the pluses of going on an Ultra
7:05
Luxury Line is that there's less of a
7:08
constant upselling known as nickel and
7:11
diming they're not trying to sell
7:13
photographs or packages for drinks or
7:15
especially dining or anything like that
7:17
in fact on board I don't even have to
7:20
pay for drinks especially coffee
7:22
especially dining if effect on my recent
7:24
region Seven Seas cruise even the
7:26
excursions were included within my fair
7:29
so that even wasn't an extra however
7:31
Ultra Luxury lines I found are still
7:35
pushing shopping Big Time usually
7:38
through constant and regular sales so
7:40
again on that recent Regent Cruise the
7:43
sales tables were out there were always
7:44
piled high with all sorts of clearance
7:46
items discount items they also push the
7:49
spa like crazy which has even more
7:51
eye-watering price tags than on most
7:53
other lines now one Pleasant thing
7:55
though about going out to luxury is that
7:58
when I disembark I disembark with no
8:00
bill in fact on my last trip I struggled
8:03
to spend the 200 onboard credit I had
8:06
because all the things it usually gets
8:08
eaten up by like gratuities drinks
8:10
dining excursions Fitness classes they
8:13
were already covered within the fair one
8:16
of the big experiences and Revelations
8:18
that I had on my recent cruise is that
8:20
every line I go on has the same daily
8:22
program no matter what cruising category
8:26
I go on the only difference with Ultra
8:28
Luxury is there is less on offer than
8:30
the bigger ship lines like Royal
8:31
Caribbean Norwegian Carnival let's look
8:34
at the daily program on that region trip
8:36
they had trivia debt games the odd
8:39
enrichment talk live music around the
8:40
ship it was basically it's the same as
8:43
on any other line Ultra Luxury ships
8:46
also have those classic song and dance
8:49
Review production shows in the theater
8:50
but there are just much more scaled down
8:53
and with smaller costs they play the
8:56
same music largely in those and around
8:58
the ship and like many lines
9:01
in my view it's still very dated so many
9:04
lions still have lots of 50s 60s and
9:05
Beatles music I wish they would move on
9:07
it's on Ultra Luxury too now some people
9:10
I know who've been on Ultra Luxury
9:11
cruises do say they feel it can be a
9:14
little bit boring versus the bigger
9:15
Resort ship lines you know your Royal
9:17
Caribbeans carnivals Norwegian MSC or
9:19
even premium lines like princess and
9:21
celebrity because there really isn't
9:23
that much to offer in the daily program
9:25
at all hours of the day compared to
9:28
those lines
9:29
cruising Ultra Luxury does not mean a
9:32
ramped up but actually means a slim down
9:34
daily program with more focus on the
9:36
dining the relaxing and the entertaining
9:39
oneself one other thing that I have
9:40
found on all the Ultra Luxury lines is
9:43
that although the food is totally
9:44
amazing with huge menus there aren't any
9:48
casual dining opportunities in the
9:50
evenings they have buffet restaurants
9:52
for breakfast and lunch so on Silver sea
9:54
there's La Terraza on region Seven Seas
9:57
there's lavaranda and on Seabourn it's
9:59
called The Colonnade but in the evening
10:02
all of those buffet restaurants become
10:04
an A La Carte waiter served restaurant
10:07
experience so other than room service
10:09
there aren't any opportunities to get a
10:12
quick bite now I don't necessarily want
10:15
to have three courses every evening
10:17
particularly if I'm traveling solo I
10:19
simply can't though go and have a quick
10:22
and easy dinner as I can on other grades
10:24
of lines which open the buffet as we all
10:27
know for dinner too now I assume as
10:29
people are paying so much the lines feel
10:31
the need to give passengers Grand
10:34
three-course dinners every night to make
10:36
it feel like they're getting their value
10:37
for money and I do think that it's
10:40
probably to most Ultra Luxury passengers
10:42
that is one big appeal of luxury
10:44
cruising if you enjoyed this I want to
10:46
know more about Ultra Luxury cruising
10:47
and what makes it great despite all of
10:49
this watch this video where I explore
10:51
region Seven Seas starting with
10:53
something that completely surprised me
10:56
about the way these cruises are run see
10:59
you over there
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