I keep seeing cruise passengers making the same cruise disembarkation mistakes and have looked at what smart cruisers do to make it easier, less stressful and successful - making disembarkation more fun and not a wasted day - and these are the 7 things that they all do
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0:00
talking to many fellow cruisers i
0:02
spotted seven mistakes that i was and
0:04
most of you are likely to be making on
0:06
cruise disembarkation day making the end
0:09
of our cruises worst than they
0:11
absolutely should be i'm gary bembridge
0:13
and i think i figured out what smart
0:16
cruisers all do to make cruise system
0:18
vacation easier
0:20
and much more fun it's working for me so
0:22
let's see if it can work for you too
0:25
when planning a cruise like most cruises
0:27
i used to focus on the cruise itself and
0:31
pay little attention to the detail of
0:33
disembarkation day like the time of my
0:35
flight home smart cruisers taught me to
0:38
factor it into my planning with as much
0:41
care
0:42
as the cruise itself so now
0:44
for example if i want to get home as
0:46
quickly as possible on disembarkation
0:49
day i book a flight as close to noon as
0:52
possible no earlier no later that gives
0:54
me the greatest chance of making it
0:56
without stress and also reduces hanging
1:00
about at airports ships usually dock
1:02
between 7am and 8am and it needs a
1:05
factor in the ship getting cleared
1:07
getting off the ship and to the airport
1:09
cruise lines however often recommend or
1:13
offer flights after 2 pm however smart
1:16
travelers know that many many airlines
1:18
only open their check-in desks at the
1:20
airport two hours before a flight so
1:22
late afternoon or early evening flight
1:25
means sitting at the airport for many
1:27
many hours hanging around until checking
1:30
open i experienced that first hand after
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sitting for four and a half hours in
1:34
athens airport for a 3 pm flight after
1:37
seabourn greek island cruise there was
1:39
one small cafe a mcdonald's and not
1:41
great wi-fi to keep me occupied this
1:44
made me change things now of course that
1:46
mistake also by the way taught me
1:48
something else that smart cruisers do
1:50
when flights are only available later
1:53
use disembarkation day to explore rather
1:56
than sit at the airport now to solve the
1:57
problem of what to do with my luggage
1:59
while i explore i first see if the
2:02
cruise line offers an airport transfer
2:04
with city tour first as the luggage then
2:06
travels with us on the bus
2:09
for example i got a holland america
2:11
cruise in barcelona last year and i did
2:14
exactly this but these transfers do tend
2:16
to end by early afternoon so there's
2:18
another thing that i often look at so i
2:20
look for luggage storage options for
2:23
example i could store luggage in
2:25
vancouver cruise port when i came off my
2:27
alaska trip in miami i found places in
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south beach although i usually get an
2:31
uber or a taxi to the airport and i
2:33
leave my luggage in the inexpensive
2:35
storage there and i use the fast trains
2:37
in and out of miami that cost just a
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couple of dollars to go exploring
2:40
whatever plans for disembarkation day
2:43
they settle on have found that smart
2:45
cruisers also have a luggage strategy
2:48
they taught me to plan
2:50
for self disembarkation even if i'm not
2:53
planning to do it self disembarkation is
2:55
where cruise lines let passengers leave
2:58
the ship as soon as as it is cleared or
3:02
at any time that you choose and all you
3:04
have to do is carry your own bags
3:06
unaided i invested by the way in an away
3:08
suitcase they're really easy to maneuver
3:11
and wheel about and i know i can take it
3:13
myself along corridors
3:15
i can even carry it down the stairs if
3:17
needed so i now always only take luggage
3:20
that i can manage to maneuver around
3:22
myself getting off the ship can be a
3:24
crush or it can mean lots of waiting
3:26
around for your turn so i now almost
3:29
always do self disembarkation it has
3:32
transformed getting off the ship and
3:35
freeing up the day surprisingly few
3:37
people choose this option and so i'm
3:40
always able to fly through any checks
3:42
like immigration
3:44
without any lines like i recently did
3:46
disembarking on cunard queen mary 2 in
3:48
new york there were no lines for
3:51
immigration there were no lines for taxi
3:53
it really does transform and smooth
3:55
getting off the ship it also means that
3:57
i am in more control of what time i get
4:00
of the ship as that can be any time from
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when the ship is cleared to final
4:04
disembarkation time you can choose any
4:06
time of yourself disembarking so that's
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what i've seen smart cruisers do even
4:11
before they join the cruise they have
4:13
that luggage strategy
4:14
but what about once in the cruise what
4:16
do they do when they're on the cruise
4:18
like most of you i'm sure i used to get
4:21
pretty irritated that lines started
4:24
sending stuff about disembarkation day
4:26
early on in the cruise but smart
4:29
cruisers taught me that they do that for
4:31
a really good reason it's to flush out
4:34
issues and i learned that by taking time
4:36
to read and digest these as soon as they
4:39
arrive is actually really important it's
4:41
helped highlight many areas and caught
4:43
many issues
4:44
many many times the worst for example
4:46
was when i noticed on a piano britannia
4:48
caribbean cruise that they had me as an
4:51
independent traveler and they were
4:53
asking if i wanted to book a transfer
4:55
and they're asking for my flight times
4:57
now i thought that was kind of a little
4:58
bit odd because i had a package
5:00
booked with their charter flights back
5:02
to the uk from barbados and it was all
5:04
paid for having checked that i raised it
5:06
and found the line actually had no
5:08
return flight booked for me at all this
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early check early on the cruise meant
5:13
they had time to resolve it by the way
5:15
that flight was actually full and
5:17
actually booked me an upgraded flight on
5:19
a airline so it was a bit of a win in
5:21
the end
5:22
also by the way some cruise lines
5:24
require at this stage to register for
5:27
self-disembarkation
5:29
and some can cap numbers not many but
5:31
it's worth checking and registering
5:33
early on i always check the planned
5:35
arrival time and disembarkation start
5:38
time
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in here too it can be different and is
5:41
often different to what the original
5:43
itinerary says
5:45
and then if it has any implications on
5:47
my plan i have plenty of time to get
5:49
that sorted that's where having the self
5:51
disembarkation capability has saved the
5:54
day a couple of times i found for
5:56
example on an msc cruise that we would
5:58
be docking almost an hour and a half
6:01
later than the original itinerary so i
6:04
could easily then do self dislocation
6:06
get off quicker and still was able to
6:08
catch my scheduled flight on time a day
6:11
or so before the end of the cruise the
6:14
final disembarkation details arrive
6:17
there are a few things in there that i
6:19
always check carefully that smart
6:21
cruisers have taught me first
6:23
the disembarkation time finally
6:25
allocated to me if i'm not doing self
6:27
disembarkation
6:29
by the way i've found that if the time
6:30
that i've been allocated doesn't really
6:32
work
6:33
going and nicely asking guest services
6:35
to change it usually works i've never
6:38
been refused a change of time earlier or
6:41
later
6:42
if not doing self-disembarkation i also
6:45
check what time
6:47
the packed suitcase must be outside the
6:49
cabin and then i work at home and fit
6:51
that around whatever evening plans i've
6:53
got next really importantly look at the
6:56
dining options listed for disembarkation
6:58
day most lines will not allow room
7:01
service on disembarkation day i can then
7:04
again plan my disembarkation morning and
7:07
plans knowing what dining time is what
7:09
time i'm leaving the ship and get that
7:11
all sorted ahead of time
7:13
i also then check what time i must be
7:16
out of the cabin on most cruise lines
7:18
it's by as early as 8 am again you can
7:21
factor that into your plans
7:23
one absolutely key thing to review is
7:26
anything required by the ports all the
7:29
countries it's got much more complicated
7:31
post covert shutdown with more
7:33
documentation proof of vaccines or
7:36
questionnaires apps like canada's
7:38
arrived can to be done or whatever now
7:41
although this is easing and things are
7:43
changing it's still smart to double
7:45
check if there's anything in there that
7:47
says that you need to have ready i
7:50
discovered it the hard way by not
7:52
checking many years ago i
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got a reminder that i had to have an
7:57
esther as a uk passenger to enter the us
8:00
and i was yeah yeah i've got that but
8:02
what i didn't double check was that my
8:04
esther had actually expired and so when
8:07
i got to immigration i had a big issue
8:09
because i had no esta it got resolved
8:11
after much delay being hauled into a
8:13
side room almost making me late for my
8:15
flight and now in fact there's a pretty
8:17
hefty fine associated with that there
8:19
are several packing mistakes that the
8:22
cruise lines see repeatedly on every
8:24
cruise and here's some smart cruiser
8:27
tricks that i've picked up to avoid
8:29
those
8:30
if you're putting your suitcase out the
8:33
night before
8:34
absolutely make sure that you have in
8:36
fact left suitable clothes for leaving
8:39
the ship
8:40
i have seen several times passengers
8:43
embarrassed scurrying off the ship in a
8:46
cruise line dressing gown because they
8:47
forgot to leave some or all of their
8:49
clothes out or often they're in slippers
8:52
because they forgot to leave shoes also
8:54
the smart thing to do is triple check
8:57
every single space when packing cabins
9:00
have many many storage places and if
9:02
you're anything like me you've popped
9:04
things in different drawers or storage
9:06
units over the cruise i must admit
9:08
before i did this i've left behind
9:10
camera sd cards i left behind some
9:13
christopher which i value very highly i
9:15
left behind charges and so on on my last
9:19
cruise because people hadn't done that
9:20
when i arrived in the cabin i found
9:23
drawers with items jammed and then the
9:25
previous guests had forgotten in fact
9:27
rather embarrassingly the cabin student
9:30
had not picked that up and removed them
9:33
pack all your valuables and all your
9:35
medication in your hand baggage not in
9:38
the bags that you put out to be
9:39
collected and taken off the ship for you
9:42
the other thing to make sure you do is
9:44
clear the safe before leaving you could
9:47
leave yourself a note for example but
9:49
what many smart cruisers suggest
9:50
although some people have told me they
9:52
think it's not very hygienic or very
9:54
appropriate but actually putting one of
9:57
your shoes in the safe or something that
9:59
you're going to absolutely need in the
10:00
morning to remind you to empty it when
10:02
you're getting dressed in the morning
10:03
the shoe thing actually works pretty
10:05
well
10:06
also if you're putting your luggage out
10:08
keep one of the tear tags off the
10:10
luggage label that will both remind you
10:13
what
10:14
slots you've been advocated and also
10:16
some cruise lines will require you to
10:18
show your luggage tag color to let you
10:20
off the ship at your allocated time to
10:23
basically stop everyone rushing off when
10:25
they want to finally when packing don't
10:29
pack cruise line umbrella dressing gown
10:32
binoculars or any other bits and pieces
10:34
around the cabin you will be charged for
10:36
those and often at a higher amount than
10:39
if you simply requested to buy one
10:41
during the cruise a very very smart
10:43
thing before disembarking is to check
10:46
your statement
10:47
really really carefully although
10:50
increasingly fewer lines are doing it a
10:51
statement is usually left overnight for
10:53
you to check although on my recent
10:55
america and princess cruises the only
10:58
option i had was to check it on the app
11:00
or on the television it's absolutely
11:02
essential to check that everything is
11:04
right because once you're off the ship
11:06
you'll find it impossible to correct or
11:09
change any errors on your statement i
11:11
did for example find out my last
11:12
princess cruise a whole bunch of drinks
11:14
charges on the last night that weren't
11:16
mine and i was able to go and get those
11:19
removed before leaving the ship if i
11:21
hadn't done that i really wouldn't have
11:22
been able to get that sorted especially
11:25
check final night charges is a tip from
11:28
smart cruisers who've been burnt on that
11:30
another really smart thing to do is not
11:33
throw money away so during the cruise i
11:35
like to check what is refundable and
11:38
non-refundable on-board credits now if i
11:41
have refundable onboard credit
11:43
there's no need for me to spend it at
11:45
all because it will be refunded to my
11:47
credit card at the end of the cruise but
11:50
if i have non-refundable on-board credit
11:52
i make sure i've used all of that up
11:55
before the last night so i'm not wasting
11:57
it there are a few smart things i
11:59
learned about getting off the ship on
12:01
disembarkation day that people do fall
12:04
over and make mistakes around
12:07
if the elevators are busy and full of
12:09
other guests
12:10
leaving which they often are
12:12
i go to a different elevator area now
12:14
disembarkation is often midship so if i
12:17
go to the elevators that are forwards or
12:20
aft i normally find they're surprisingly
12:22
quiet and definitely not as busy so
12:25
easier to get down to disembarkation
12:27
level
12:28
and if it is actually really really busy
12:30
and taking too much time actually get in
12:32
and go up with the elevator to then come
12:34
back down
12:36
make sure of course you've got your
12:37
cruise card or if you're on princess or
12:39
medallion because you absolutely need
12:41
that to get off it's not like in a hotel
12:43
where you can just kind of leave your
12:45
keys in your room make sure you've got
12:47
your passport and that luggage tag color
12:49
that you've needed i have been on many
12:51
trips where people have got to transfer
12:53
they've got to the airport and realize
12:54
their passport is still back on the ship
12:57
if you find this helpful why not find
12:59
out the smart things to do on
13:01
imbalcation day in this video here where
13:03
i start by talking about the single
13:05
biggest mistake and blunder that people
13:08
make on embarkation day see you over
13:10
there
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