Video thumbnail for Inside Gap Inc.'s plan to rewrite its story for Gen Z

Inside Gap Inc.'s plan to rewrite its story for Gen Z

Sep 6, 2026
Fortune Logo

Fortune

Verified Open.Video Creator Badge
Gap was once one of America’s biggest retail success stories until fast fashion, excess inventory, and relentless discounting sent it into a steep decline. Now, CEO Richard Dickson is betting on a comeback powered by product, storytelling, and viral cultural moments.