How has the COVID-19 pandemic affected businesses? - IELTS Speaking Part 3

Answer: The COVID-19 pandemic has had a significant impact on businesses, particularly small businesses. Reason: Many businesses were forced to shut down or operate with limited capacity, resulting in financial losses. The pandemic also led to changes in consumer behavior, with more people shopping online instead of in-person. Example: For example, many restaurants had to shift to online delivery or take-out services, while retail stores had to invest in e-commerce platforms to reach customers. Alternative: The pandemic also created new opportunities for businesses that were able to adapt quickly, such as those that provide virtual services or products.