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That Gratitude Guy Podcast on Transformation Talk Radio
Every week I deliver several videos about the power of gratitude and how it can help you. You can expect to get videos that illustrate how an "attitude of gratitude" can help you through virtually any challenge that you might face. Please check-in frequently to keep building your gratitude muscle, and to see and hear how this amazing belief can transform, re-focus, and re-frame your life into one of appreciation and thankfulness. You will look at your life much differently and will feel a level of joy that escapes so many people as they cope with the trials and tribulations of everyday life.
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0:00
You're listening to That Gratitude Guy podcast with David George Brooke
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That Gratitude Guy. Learn about how gratitude turns what you have into enough through stories of motivation and inspiration
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Wherever you are in your life and whatever you're going through. That Gratitude Guy is here to help you achieve great things and live a happier, healthier life
0:37
Change the way you live today right here with David George Brooke, that gratitude guy starting now
0:44
Well, welcome, everybody. Yes, I am that gratitude guy, David George Brook, and this is my inaugural broadcast of my new podcast, which I'm very excited about
0:54
We're going to be on Transformational Talk Radio on the first and third Fridays of the month at 12,000
0:59
30 p.m. Pacific Standard Time. But I thought it might be interesting to tell you some of the things
1:05
you can expect, rather, from my podcast, interesting and inspiring guests, inspirational and
1:12
motivational stories, example of gratitude's immense, and I mean immense power, a gratitude
1:18
tip of the show. I was like to give people tips they can use to get gratitude into their life
1:23
what it takes to become a gratitude believer, and various gratitude nuggets to chew on, and much
1:29
much more. So I will be talking about the many ways you can effectively incorporate an
1:35
attitude of gratitude in your life. I think it's the only way to live. It focuses on what you have
1:40
versus what you don't have. One of my pet sayings is gratitude turns what you have into enough
1:45
So many, many aspects of gratitude. And my guests will be a wide range of people that have
1:50
inspirational and motivational stories, as I mentioned, and excited to introduce my first guest today
1:56
Mr. Scott Wetzel. And let me tell you a little bit about Scott. As president and CEO of Windermere Services Mountain West Real Estate, Scott is responsible for the development, operations, service activities, and growth of the Windermere Real Estate brand throughout the Mountain West region, eastern Washington, eastern Oregon, Idaho, and Montana
2:16
Scott has over 30 years of diverse executive and consulting experience in the high tech and real estate industry
2:22
Prior to Windermere, he was co-founder and CEO of Continuo Technologies, and while at Continual Wetzel, Wetzel built a professional
2:29
services company that employed over 25 employees in Washington, Idaho, and Montana. In addition
2:36
Wetzel was president, co-founder of Innovated Technology Solutions, a multimillion dollar micro wage
2:41
corporate sales and service franchise. And I love some of his community service. It's a strong
2:47
promoter of a giving back to the community in which he lives. Scott speaks on business and
2:51
entrepreneurial talks at Washington State's University School of Pharmacy, Whitworth University's MBA program and Eastern Washington University School of Business. Additionally, he's on the board of
3:02
directors for medication review. And I might add, recently stepped in as the CEO. So you have quite a few
3:09
more CEO credits than I have. So I'm quite impressed. And also junior achievement at Eastern Washington
3:14
Mr. Scott, Wetzel, Scott, welcome to the show. Thank you, sir. So happy to be here. And the kickoff
3:20
guests, I kind of feel like are we on Fallon? And it's his first night taking over for Leno. And I'm the first guy called out on
3:27
stage. That's pretty cool. Yeah, well, it was a easy choice for me. And to give the audience a bit
3:32
of a context, tell the listeners how you and I met. Oh my gosh. I don't, you know, the good news is
3:38
my memory is actually pretty decent going way back. We met, if you think about this
3:43
1989. Wow. It was 32, 32 years ago when I was just kind of just trying to figure stuff out at Nordstrom
3:54
and you were actually my boss's boss, which is crazy, which was actually crazy
4:00
And that's how we met. And then it's just been an amazing relationship going forward since then
4:05
And you're an absolute source of motivation and energy for me. And I just find that, you know, just thrilling
4:13
Thank you. Thank you. And obviously, it's a two-way street, as you know
4:17
And if you think back on when you and I met back, gosh, 89 and in late 80s, early 90s
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how do you look at let's just jump right in about the gratitude piece how do you look at how you
4:28
looked at things with a grateful mindset then versus now i assume that's changed and if so how has it
4:35
yeah it has absolutely i mean if you think about it way back when i was just a youngen so to speak
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right out of college there wasn't a lot to really focus on from a grateful mindset because there wasn't
4:46
as much to do to do in that regard i mean we were just getting started and and i was just excited to kind of be able to
4:53
doing what I was doing at Nordstrom and and then looking forward to going to the high tech industry
4:59
And although I do think that by accident, I went and did an attitude of gratitude just from a
5:07
standpoint of trying to be the best at everything possible to be and not necessarily hard charging
5:12
but just to be myself and to be real, right, and to be empathetic even before I even knew what that meant
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And I think now there's no question, you know, 54. years young, turning 55 soon. I've been able to take a look at all these life experiences
5:28
and not a single one of them, no matter how negative it could have been perceived from the
5:35
outside, do I look at them as being a negative scenario? I look at everything as a silver
5:39
lining and what did I take out of that? And that, in large part, as you know, just comes from
5:44
experience. I mean, you and I shared a lot of the similar experiences moving through retail
5:47
and business and you just have to be able to take a look at perspectives
5:53
not half empty and not even half full sometimes. I like using the term the glasses all the way full, half water and half oxygen
6:01
So if you look at three major careers of yours, Scott, you look at technology
6:05
well actually retail first technology and then of course real estate and running all the aspects of Windermere that you do now Something that really fascinates me is this relationship that we have with employees
6:17
And how is that changed in the three of them? Because I've said for a long time, I think as a parent, you and I are both parents and for the parents out in the audience
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I think managing children or raising children, I should say, and managing employees require the same skill
6:31
which is setting a great example. I don't see how you can be a great leader if you don't set a good example
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But how did that change for you from retail to high tech to real estate
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Well, you know, I've always gone off the premise. When I first got into management, even back in the high tech world, I learned, I don't
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remember who it was from, but was to praise activities and actions and not the person themselves
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So it's a lot like coaching. So you praise one of your players for making a great catch or throwing a great pass
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But you want to steer clear of praise. raising them as an overall individual simply because it then drives their psyche to think that
7:13
potentially that they do know wrong. And I'm not saying that's a bad thing, but from a really
7:18
positive standpoint is as they're accomplishing more task and being more successful at them
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that inherently builds them up to feel better about themselves and what they're doing
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Because we've all had employees that they weren't 100% of the time awesome
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Right. Right. They've got their. areas for growth and development. And so I believe that, you know, by the fact of gratitude and using gratitude as the way
7:44
to keep everything as a foundation, that those throughout those three industries, applying
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that approach to being grateful for the activity they're doing and the tasks they're accomplishing
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or the project they're working on helped build them up without having to praise them specifically
8:00
I heard an interesting comment once, I think it was from a developmental psychologist who said with
8:04
your kids as you're raising your kids, it's very important to not say you're proud of them
8:09
You're proud of the accomplishment because by saying you're proud of them on a certain
8:14
occasion could theoretically indicate that there are times you're not proud of them
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And that's not the case. I like that. And so if you stay away from being prideful or happy or appreciative of what they are as a human
8:29
being because they all know that and you focus in on their tasks
8:34
you don't do what the brain can do. And we've talked about this. How many times does the brain go to a negative space and want to think
8:41
He's like, oh, great. Dad said he was proud of me. Does that mean he was proud of me this time and he hasn't been proud of me in the past
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So if you take that mindset with those with your employees as well
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I think, you know, you're setting yourself up to just be great. Yeah
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Yeah. And I know you have three fantastic sons. And speaking of raising them and how being proud of them versus proud of their accomplies
9:04
I like that. Did you notice that you could apply the same principle as I said about managing people to
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you're raising your kids and then also through sports where you coached them in sports. Did it translate
9:14
that way? Yeah, absolutely. You know, if you take a look, I just have been wired this way from the
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very beginning. I was fortunate to play high school baseball and college baseball. And then as we
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started having our kids was able to immerse myself into coaching them at all levels, all the way up
9:31
to handing them off to high school. And it was very interesting to watch the development of little boys and how moldable
9:40
they were, but also how sensitive they were and how you kind of really felt like you've got
9:47
their entire psyche in your hand. And words, as we know, are far more powerful than actions
9:54
And so early, early on in my ownership path, I was also coaching my little boys
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I'm in kindergarten. Matthew, my middle son was in kindergarten. And so, you know, he's now 25 years of age
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So I think that helped develop to now to when I meet with the various general managers of my companies
10:12
or our real estate agents or the owners in our franchise network, I try and take a standpoint
10:18
of focusing on how to help them achieve success be critical of their tasks and actions
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but yet not lose the overall focus on them being good people
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and kind of having that psyche in the palm of your hand each time
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And so I just, you know, and if you just like you know, you're the godfather of gratitude
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So I mean, by being able to take it from a standpoint of look at everything that we have
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boy, that helps, you know, their mindset. Oh, gosh, it's such a tremendous mindset too
10:52
And we always use the glass half full, but again, focusing in what you have versus what you don't have
10:57
when I do keynote speeches, as you well know, and coach do gratitude coaching and so on
11:02
And I tell a story about how a flight instructor mine, when I was learning how to fly
11:06
told me that you're going to be grateful that you listen to this next lesson. And it was all about vertigo and how you're going to need to listen to your instruments or pay attention to your instruments
11:15
And your body and your brain is going to say that you're a different angle, but the instruments are going to tell you something different
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And I remember he said it so clearly, you're going to be grateful that you listen to this
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And so I listened to him. And sure enough, I got into the clouds about six months. months later. And I thought I was straight and level and said I was in a 60 degree bank to the
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right. But I remembered that you're going to be grateful that you listen to your instruments
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And I turned straight and level and I thought I was upside down. That's how messed up my
11:39
brain was. But it saved my life. And so as you think back when you and I met and just throughout
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your life, where his gratitude kind of played a role and maybe, you know, nobody gets through
11:49
this life without some big challenges. And we've had some things that had been you and I know
11:53
personally that have happened to both of us that were very challenging. And I'm an ad
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of still focusing on what you have, even if you just could even write one thing in a gratitude
12:01
journal that day or whatever it might be. But what's an example of something where you really found
12:05
that helped you? You know, there was, there's one particular what I call trigger moment in my life
12:10
that we've shared with you before. There was one point in time in my early 30s, so 20 years ago
12:17
that I was fortunate up with my current partner at the time to sell my technology company to a publicly traded company and picked up the family and moved back to the east side moved back to Spokane from
12:29
Seattle and was kind of sitting around waiting my standard wait period to be able to sell
12:35
the stock that I got out of the transaction. This was all during the time of the Microsoft
12:40
millionaires being launched in Amazon.com. Right. And going to right in the hotbed of the dot com
12:45
explosion and six weeks before I could sell my first I think at that point was like two
12:52
million dollars worth of stock the stock was trading in the 20s and a tanked the 38 cents
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wow and yeah and and I thought I had had everything completely set up in place going forward
13:04
where I was going to go into consulting and do all these great things and all of a sudden
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you know it was like your life said hold my beer yeah go and uh
13:15
And so that took a deep down feel because Tracy, my wife, wasn't working outside of the home
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She was raising our three boys. They were all in grade school. And we had moved back to Spokane
13:27
And I was like, well, how am I going to pay the rent or actually the mortgage
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How am I going to do all these things? And sitting one night around the kitchen table, Tracy and I talking about our future
13:38
And we just started into this discussion about everything we had going for us
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We didn't focus in on what had gone wrong because you can't. can't undo it. It's like in the ogy of football, you can't unthrow the pick. You threw an
13:50
interception. I can't go grab it back to the guy going, no, I didn't mean to throw that ball. Can you
13:54
give it back to me? The interception has been done. And so I've heard Russell Wilson use the praise
13:59
taking everything back to neutral. And so we just unknowingly started talking about we had a beautiful
14:06
house, the roof of our head outside of our mortgage. We were debt free. We had three healthy
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boys, you know, all these things. And I just got this sense of empower
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And I was appreciative. And even back before the terminology came into place, what I was doing was is going through a process of recognizing being grateful
14:25
What were the silver linings? And now, looking back, that was completely what it was
14:31
Gratitude saved my life because I was in a very dark place
14:35
Wow. For a very short period of time, thank goodness. But it was like, God, you know what
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I mean, I'm worth more to my family gone than I am around. and switching to that component now, there's nothing
14:49
I mean, even this, you know, COVID that we're dealing with right now, there's so many silver linings that are coming out of COVID
14:56
just and what is doing for us to reconnect. You know, Zoom, we talk about Zoom fatigue
15:00
I look at it different. I'm like, I haven't spoken to Aunt Mabel in three years
15:04
I've talked to her twice this year already. All these days. So that was the one time
15:09
It still sticks out to this day. Left an incredible impression. You know, when you mention that about, and I want to get your input on this, you can't
15:17
unthrow the pick, the interception. And I think I talk a lot in my talks about self-talk
15:23
And people will say, I generally, generally don't forget names. And they'll say, why
15:27
How do you remember all these names? And I just make a point of it. And it's really important to me
15:31
But then I'm terrible at names. And I go, you know, you keep saying that. You'll be terrible at names
15:35
Because these two ears hear what this mouth says. And so they say, well, what should I stay instead
15:40
I said, it's easy. You say something to the effect. of gosh, I'm surprised. I don't remember their name. I'm good with names. I'll do better next time
15:47
And it's back to that to put in a positive spin on something that people go down the negative
15:51
path. So what when they said you can't unthrow the pick, what would you say to those people
15:56
those quarterbacks that came back that were there that threw the pick? How would you handle that
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when it's putting a spin of gratitude on it? Yeah, you know, it's interesting because two of my three
16:05
boys were those aforementioned quarterbacks and they went on to play in a quarterback in high
16:11
school, both of them. And when I wasn't able to be there on the sideline, when they threw the
16:15
interception and then they came off the field. But I just remembered strongly when they would throw an
16:20
interception. They'd come off the field and they'd have their head down. And I'd grab their face
16:25
mask and say, get your head up because your teammates are watching you. You have to be neutral
16:31
You've got to have it. It doesn't affect you anything more than throwing a touchdown affects you
16:36
because you're going to instill a level of confidence in the rest of your team. So as tough
16:41
it may be, and as gut-wrenching as it may be, and as upset as you may be, you're a leader
16:46
and you must demonstrate leadership on the field. Now, I'm having this esoteric conversation with
16:53
third and fourth graders, right? They're looking up with the clouds going, hey, that looks like
16:57
SpongeBob. So it was a challenge. But just, and into this day, you'll talk to the boys and you've
17:04
had dinner with them, you know, they have this mindset of, you know, there's really pretty much
17:08
nothing in life that I can't get through if I just take the proper perspective
17:13
So, and I would literally say to them, just like you said, I'm like, Andy, my oldest, you cannot
17:18
unthrow the interception. You can't unthrow the pick. Focus on going forward on what you're not going to do the same time around to make that
17:24
happen again and just take those actions. Well, and it reminds me, too, we've heard it many times, but repetition is the mother's skill
17:30
as we know. And the thing is not feeling bad that you fell off the horse. The thing that's important is to get back on the horse
17:36
And there's some days, I've never figured out why one day. day is so good and one day is so bad, everything seems to be going your way. But you know what
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If it's a good day, fantastic, make the most of it, be present, be grateful for it. If it's a bad day
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your main goal may be just to get to tomorrow. And that may be it too. So another thing in your
17:53
world, which I'm extremely impressed by, is the relationship you have with Tracy and is the mother
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of your three boys and just a fantastic wife and you have a great relationship. And once again
18:03
under the auspices of gratitude, how is that played in? And I kind of know the answer to this
18:08
but I want to see what you're going to say how that's impacted the two of you because you guys have a fantastic relationship
18:14
Thanks. You know, and I would be literally nothing. Well, I even start kind of getting choked up
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I would be nothing without her. Wow. God bless me with meeting her and our paths crossing 34 years ago been married now 30 years plus And she not just my everything emotionally but she also the one who never afraid to call me out
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Never afraid to tell me when I'm being kind of a jackass
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Never, never for any of those. And we're both always the first to say is marriage isn't perfect
18:53
Relationships aren't perfect, but it beats the heck out of being single. And it beats the heck out of being alone
18:59
and it's not really a negativity. It's like I'd rather just be together with her and fight through the tough times
19:07
than to be all by myself. And so that's a strong motivator
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And it's not a fearful motivator. It's appreciating even in the worst parts of the relationship over 30 plus years
19:20
It's still 10 times better at the lowest point, 10 to a thousand times better than being by myself
19:28
And having. her to be able to bounce ideas off of them. We're not only life partners in our marriage
19:34
but we're also business partners. She's our executive vice president, sets the culture for all of the
19:39
now we have 10 companies we own and operate. And she's, you know, she's the queen. I mean
19:45
if quote unquote, wink, wink, I'm the king, which is air quotes, she's the queen. In fact
19:50
in fact, the king pretty much is answers to the queen anyway, whatever she wants. And by the way, speaking of 10 companies, I do appreciate you still talking to me. I just want
19:59
to know that. I just, I feel blessed. So thank you so much for that. But really, it's been
20:04
and when I met her, I remember thinking, well, this doesn't surprise me, knowing Scott as well as I do and so
20:09
forth. And it's just been so nice to see that. So another thing, and I was going to ask you about
20:14
with Tracy, but I'll ask you one of my favorite questions. So you're 54 years old, soon to be 55
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What do you know at 54 that would have been? And you only get to pick one thing you would have liked
20:23
to have known at 18. That failing is an acronym. now that I've kind of developed and it stands for so F-A-I-L to fail is first attempt in learning and you
20:37
know we're so wired in program in society especially in our country to you know failure as a weakness
20:45
if you fall down your week if you you know all these things that failure failure failure failure right
20:52
and I if I could go back and write a letter to my young self and I would say don't be
20:59
afraid to fail. Learn from it. Don't be in nitwit and repeat the same offense. But failure is okay
21:07
to fall down is great. My dad, God rest his soul, sent me a card once the first night or the
21:13
basically the first night. We landed, my team landed the Microsoft account for our high tech
21:19
company. And it said simply this, the definition of success is getting up one more time than you've
21:26
fallen down. Yeah. And I was like, and I still did this. day, David, and he, I mean, this was decades ago. I still have that note in my briefcase
21:36
Wow. Wow. And it's so important. And we could go, we got to wrap up in a couple of minutes
21:41
but we could go on probably an entire show just on the failure aspect in this. Everybody gets a
21:46
trophy mentality, which I just think is such a shame because some of my biggest lessons like you
21:51
and you and I know each other pretty well, have come from where you really stubbed you chose
21:55
skin your knee, fell down, and you didn't even want to get back on the horse, but you did
21:59
and you kept trying. So we're going to wrap up in a second, Scott
22:03
So 54 years on the planet, what's if the listeners from today
22:08
we're going to take away one Scott Wetzel nugget. If you heard nothing else I said to consider for your life
22:14
what would you tell them? Look at everything, everything, not poly, like a poliana
22:21
but look at everything that the glasses have full. Okay, I mean, I know it's not realistic to say
22:27
you know, the mindset of the glasses all the way full, half oxygen, half water
22:31
I like that. Look at things as the glasses half full. The silver linings
22:36
What can I take out of this? That's the one thing. That's it
22:40
That's great. The attitude of gratitude. Yeah, it's so important. And as I all say to people, everybody has a choice
22:47
You can be up, down, left, right, glass, half full, half empty, positive, negative, grateful, ungrateful
22:51
There's all those things. It's a choice. Every day we get out of bed, you get to make that choice if you want to get out in the left
22:56
side or the right side. So let me mention a couple of things. Again, thank you so much for being my number of guests
23:02
That was great. And I want to tell a couple of things for the listener. But I so appreciate you tuning in
23:08
And this will be a regular, as I mentioned, the first and third Fridays of the month on 1230 p.m
23:14
Pacific Standard Time on Transformational Talk Radio. And if you like what you hear, please subscribe
23:19
And I would mention, too, that I do gratitude keynote speaking and gratitude coaching
23:26
And you can reach me at, I use that gratitude guy. lot, that gratitude guide.com. And also my email is David at that gratitude guide.com
23:37
So if you have any interest in speaking, coaching, I do books. And now I'm so thrilled to be doing
23:42
a podcast. So my guest next time will be a gentleman by the name of Mark Katon. And he will
23:47
share some great stories of resilience and the ability to bounce back. He's out of San Diego
23:52
California. So that is it for this episode. Scott, again, thank you so much. Thank you to
23:57
everybody for tuning in. My pleasure. You bet. And I am David George Brooke, that gratitude guy
24:03
And I always end the same way. Remember, be grateful and never quit
24:08
So long. Thank you for listening to That Gratitude Guy podcast with David George Brooke
24:15
where living with gratitude turns what you have into enough. Transformation starts now and you have everything you need to achieve great things
24:24
In a world that is constantly changing, there is motivation. and inspiration right in front of us, and you can find yours right now. Don't wait, visit
24:34
thatgratitudeguide.com to get started living with gratitude today
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