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In this video, I'm going to show you how
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you can troubleshoot your Christian date
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app. If you are experiencing any
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challenge with this app, maybe you can't
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log in or the app is too slow or it
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keeps on crashing, then let me show you
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how you can fix any problem. If you find
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this video helpful, I'll kindly request
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that you support me by liking the video
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and also by subscribing to this channel.
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All right, so there are quite a number
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of steps you can take to troubleshoot
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this app. In the first method, we're
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going to access the app info page for us
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to troubleshoot it. To do this, it's
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quite simple. Just head over to your
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settings and from settings, scroll down
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and look for apps. Now, under apps, go
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for manage apps or all apps. For the
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sake of this tutorial, I'm on a Redmi
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smartphone. However, this process should
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be more or less the same on any other
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Android smartphone. Now, this will list
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all the apps you have on your
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smartphone. Scroll down until you find
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your app. Now you can see my app is
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here. Alternatively, you can just search
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for your app using the search bar. So
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once you on it, go ahead and tap on it.
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And we are on the app info page.
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However, if you can't access this app
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info page, then let me show you a
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shortcut method to get here. For that,
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just go back to your app. And once you
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have found it, just long press on it,
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and you should see app info. Go ahead
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and tap on it. And this will take you
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again to the same app info page. Now at
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this point we want to go ahead and clear
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the app data especially the cache data.
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When you go to storage here you can see
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a breakdown of data on your app and of
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important is this cache data. So when
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you talk of cache data these are just
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small files that your app normally
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collects and stores to enhance user
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experience. But the problem is
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accumulation of these files might cause
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your app to malfunction. To solve this
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problem, go ahead and tap on clear data
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and then choose clear cache and okay.
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And then restart your smartphone and
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open your app. And this should have
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fixed your problem. But should you still
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experience any challenge then you might
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want to come again to app info page and
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tap on clear data. And this time around
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choose the first option clear all data.
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And at this point you'll need to log in
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a fresh for you to be able to use the
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app. However, should this not solve your
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problem, then head to the third method,
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and that is to look for any update for
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this app. Because I'm on an Android
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smartphone, I'll go to Google Play
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Store. If you're on iPhone, go to App
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Store, search for your app, and find out
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if we have any update. Go ahead and
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update it to the latest version, and
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this should fix your problem. By
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updating your app, you'll be able to
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solve issues related to security or fix
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bugs that might be attached or
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associated with the older version of
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your app. But should that not fix the
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problem then uninstall the app and then
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install it a fresh to solve any issue
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that might be associated with your app.
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So with the above methods you should be
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able to solve your problem. Let me know
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which of the four methods was able to
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help you. If you have any other question
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kindly let me know in the comment
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section. Otherwise, thanks for watching
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and let's meet in the next
