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In this video, I'm going to show you how
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you can troubleshoot Scrabble Go game
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app. If you find this video helpful,
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I'll kindly request that you support me
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by liking the video and also by
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subscribing to this channel. All right.
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So, if you are experiencing any
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challenge with this game, then you can
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take quite a number of steps. In the
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first method, we're going to access the
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app info page for us to troubleshoot or
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fix any issue. So, if your app is slow
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or it keeps on crashing or it can't
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open, then let me show you how you can
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do it. First, go to settings and from
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settings, scroll down until you see this
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option called apps. Under apps, go to
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manage apps or all apps depending on
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your Android smartphone. For this
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tutorial, I'm on a Redmi smartphone.
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Now, for this, go ahead and scroll down
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until you find your app. And as you can
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see here, we have Scrabble Go.
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Alternatively, you can just search for
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your app here and you should be able to
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see it. Now, if you go ahead and tap on
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Scrabble Go here, you can see this is
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the app info page. We can now
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troubleshoot it from here.
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Alternatively, if you can't access this
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app, just go back to your apps and long
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press on it and you should be able to
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see app info. If you tap on it, it will
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take you to the same page. At this
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point, you want to clear the app data,
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especially the cache data. So if I go to
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storage here, you can see we have a lot
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of cache data. Now when I talk of cache
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data, these are just small files that
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your app normally stores to enhance user
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experience whenever you use it. However,
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accumulation of these files might cause
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your app to malfunction. So to clear
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this, go ahead and tap on clear data
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down here and then choose clear cache
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and okay. So from here, restart your
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smartphone and then open your app and
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this should have solved your problem.
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However, should this not work, go back
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again to app info and this time around
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clear all data and log in a fresh.
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However, if you still experience any
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challenge, then you need to go ahead and
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look for update on Google Play Store or
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App Store and update your app. So, one
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of the reason why your app is
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malfunctioning is because you might be
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using an outdated version of Scrabble Go
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app. So, I'll go ahead and search for
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any update and you can see it's here.
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So, currently I don't have any update.
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So if you see an update option here, go
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ahead and download the latest version of
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this app to clear any bugs or any errors
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on your app. At this point, now go ahead
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and launch it to start playing. However,
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if you still experience any challenge,
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then use the last method and that is to
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uninstall this app and then install it a
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fresh. So by using any of these methods,
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you should be able to troubleshoot your
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Scrabble Go game app. If you have any
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other question, kindly let me know in
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the comment section. Otherwise, thanks
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for watching and let's meet in the next
